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Access Denied

Viewing 9 posts - 1 through 9 (of 9 total)
Dec 26, 2020 at 3:10 pm #143630

FRANK R
Participant

This was to go to the support/pre-sales but the page was blank.
So after experimenting with the Download manager program, I need to know how to make download files only visible to a specific group.
In the Add New File, Allow Access, I only put in Administrator, and tried different combinations of views (Public, Private) and what I see is what I do not want to show when I test using a user is the file for download with a tag Access Denied — and on the Login page it also list the files before you even log in — I do not want the general public to see the files to be downloaded, and when logged in I only want certain groups to view certain downloads not view all downloads with “Access Denied”.

So am I missing settings? Can’t Download manager dot it? Other?

Thanks for any help

yamiacaveman

Dec 26, 2020 at 3:11 pm #143631

FRANK R
Participant

I did view an older utube, that showed this ability,

Dec 27, 2020 at 8:43 am #143648

Nayeem Riddhi
Moderator

Hello,

Has the problem been resolved? please let me know

thanks

Dec 27, 2020 at 1:46 pm #143656

FRANK R
Participant

No.
You can go here: https://franksdata.com/wp2/download-page/ and see that the downloads are listed before you log in – I don’t want them listed so the public or anyone can see what download listing there are until the register and logged in.

Part 2 is when you do register and login, setting permissions for a download let’s say for just Admins, and or a category, regular Users still see the download but with an Access Denied attached to it, I’m not sure, it this is how it is suppose to work, but when I restrict a download to a group, I don’t think other groups should see it at all.

Example of the first is listed above, lmk, if you need access to the admin panel, it is only a test site for now.

Again thanks,

Dec 27, 2020 at 4:08 pm #143661

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Dec 27, 2020 at 5:23 pm #143671

FRANK R
Participant
This reply has been marked as private.
Dec 28, 2020 at 1:34 am #143688

Nayeem Riddhi
Moderator

Hi,

Are you talking about this part as I image attached,

Image 2020-12-28 at 7.29.47 AM

or the above shortcode part, please elaborate on this

thanks

Dec 28, 2020 at 2:33 am #143692

FRANK R
Participant

Yes, I can’t remember if I undid the setting I had — but the Pic Test I had the setting for Administrator only, I also had it set for Private and also set in a Category for admins only. So- before you log, if you go to Home Page, then drop down Down Load Page, all downloads are visible to the Public, and I don’t want that. 2nd If you login as a subscriber again on the Download Page all the Downloads are visible but the one, Pic Test has access denied when I believe it should not even be visible to a subscriber since it is only set for Admins.

Pete
fs55mj83 iS A TEST SUBSCRIBER

Again perhaps this is the way it works in older Utube vids setting the downloads to certain groups like Admin meant only Admins could see the download.

Dec 28, 2020 at 3:37 am #143693

Nayeem Riddhi
Moderator

Are you facing problem with the download-page, otherwise access feature is working fine for files/packages, please check the attached image,

Image 2020-12-28 at 9.32.08 AM

there also available a shortcode in the download-page, called [wpdm_user_dashboard], please check

thanks

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