I noticed that the downloads are appearing correctly in the free version.
Could you please activate the Pro version so I can investigate further and identify what might be causing the issue there? All the shortcodes seem to be working fine on our end.
Now i want to modify this shortcode to make following changes.
1) How to show each package descriptions below its Title in Table view as currently only the Title is visible with its Meta info like number of files, count of downloads, etc. I want to display description of the package below every title of the package. How to do that ?
2) I have two categories of the Packages as “Publications” and “Case Studies”. In Table view I want to only show “Publications” category packages and hide the others related to “Case Studies”. How to filter this using shortcode ?
I am having trouble allowing my users to download files that I have posted on my Download Manager. Unfortunately, I don’t know when the downloads stopped working, but the site has been up and running since 2017. I am running WordPress 6.8.1 on a Linux host (self-hosted) and using Download Manager Pro 6.7.7. The problem I am now seeing is that when a user clicks on the download button for an ISO file, there is a long 30 or 40 second delay, then a file save dialog window appears. When the user clicks the save button, it appears that the download worked except the downloaded file has a size of 0 bytes. I have re-uploaded the files, but they still fail to download. I have debug enabled, but nothing is showing up in the debug.log
It’s crazy that a so-called “download manager” doesn’t manage downloads…
I looked at the add-ons, and can’t the one called “WordPress PDF Viewer” do this?
Also, I’ve seen on some of your videos that there’s the option “Individual file: Don’t allow individual file download”. What is this option?
And why don’t I have it?
We use the addon “WPDM – Archive Page” to display the downloads in the frontend.
As you can see in the screenshot, all categories are displayed in the “Category – Select Category” and not only those that the customer is allowed to download (by his authorizations).
The first two downloaded normally in two minutes and fifteen seconds.
The other two files stopped downloading at three minutes and twenty seconds.
The download still stops after about 1 GB for some customers. For example one reported download time before interruption was 7 mins and 16 secs with 1 GB downloaded. It seems that most of the downloads are interrupted when about 1 GB is downloaded.
Did you change any other settings than the download speed?
I hope you are doing well and thanks for reaching out.
The Download Manager add-on is 100% secure — there’s absolutely no compromise when it comes to protecting your files. We offer an extensive range of lock features for downloadable content, more than any other plugin on the market. Additionally, we provide a dedicated add-on for advanced access control, giving you complete flexibility over who can download your files.
File downloads are interrupted for large files (e.g. 1.7 GB) if the network connection is below 10 MB/s. Files download normally at 20 MB/s (download lasts about a minute).
Is there a setting in Download Manager Pro to work around this problem?
I am using the plugin on a simple site with only 5 documents. 3 of the 5 links work correctly where they preview the document in the browser window. The other two prompt for the document to be downloaded before viewing. I want all the links to work the exact same way, preview in the browser. How can this be adjusted? https://bomepharma.com/ is the website. Resources is where the downloads are.
I have a question regarding the shortcodes used to display files from a package directly in the “Downloads” tab of a product.
How does the following scenario work:
We’re exporting products from Shop A and importing them into Shop B.
However, Download Manager is only installed in Shop A – it’s not installed in Shop B.
Since the shortcodes are transferred during export, I’m wondering:
Will the linked files still load and display correctly in the new shop (Shop B)?
Or will the shortcodes be ineffective because the files are no longer available or properly linked in the new environment?
good morning, I am a novice, I have installed the free version on a site created in elementor. I should create access to file downloads divided into categories for users. How can I choose and assign only certain categories visible to users? (e.g. I would like to upload a piece of sheet music with the category ‘guitar’ and make it visible to registered users to whom I assign the category “guitar” while if I upload a piece of piano sheet music I would like to make it visible and downloadable only to users to whom I assign the category ‘piano’)
You can try using WordPress’s default import/export tool. It will export all the downloads in XML format, and you can easily import them without any reformatting. Export screenshot Import screenshot
Somehow, the ticket was marked as spam, which caused a delay in our response. Thank you for your understanding.
To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Yes, we are precisely reviewing this issue to be GDPR compliant. And I don’t know how to allow for the user to accept or deny that specific cookie before it is installed.
¿Is there a way? (I am using Moove’s GDPR cookie plugin).
[wpdm_user_dashboard] shows other tabs than just download history though.
[wpdm_package_list] isn’t showing accurate information. The favorites lists that show aren’t mine…I don’t know where this info is coming from. What I see in my Package Lists with [wpdm_user_dashboard] is completely different than [wpdm_package_list].
[wpdm_user_profile] shows a list of downloads for me that doesn’t at all reflect my download history via the WPDM Stats page. And if I switch to the Favorites tab it says I don’t have any.
I’m getting 3 different favorite list experiences with the different shortcodes and 2 different download history experiences.
Hello everyone,
We have purchased the plugin WordPress Newsletters and AutoResponder Plugin to inform our customers about new downloads. We have installed everything according to the specifications.
Unfortunately, the e-mail does not go out to the customers or the subscriber lists.
Search Results for 'all downloads'
Topic: “No downloads found”
colistic
Hi,
I have the issue that all shortcodes ar not working after upgrading to Download Manager Pro.
The following error gets displayed: https://postimg.cc/bdRphC2H
If I’m downgrading the plugin to the free version it works again so I’m wondering, what’s the issue. Also all other shortcodes are not working.
Topic: How to show package descriptions below Title in Table View
Pranav Deobhakta
Hello, Currently i am using following shortcode to display Table view of all Packages.
[wpdm_all_packages thumb=1 items_per_page="50" jstable=1 order_by="publish_date" order="DESC" cols="title,file_count,download_count|publish_date|download_link" colheads="Title|Date|Download::155px"]
Now i want to modify this shortcode to make following changes.
1) How to show each package descriptions below its Title in Table view as currently only the Title is visible with its Meta info like number of files, count of downloads, etc. I want to display description of the package below every title of the package. How to do that ?
2) I have two categories of the Packages as “Publications” and “Case Studies”. In Table view I want to only show “Publications” category packages and hide the others related to “Case Studies”. How to filter this using shortcode ?
Topic: Not able to download certain files
Lee Coleman
I am having trouble allowing my users to download files that I have posted on my Download Manager. Unfortunately, I don’t know when the downloads stopped working, but the site has been up and running since 2017. I am running WordPress 6.8.1 on a Linux host (self-hosted) and using Download Manager Pro 6.7.7. The problem I am now seeing is that when a user clicks on the download button for an ISO file, there is a long 30 or 40 second delay, then a file save dialog window appears. When the user clicks the save button, it appears that the download worked except the downloaded file has a size of 0 bytes. I have re-uploaded the files, but they still fail to download. I have debug enabled, but nothing is showing up in the debug.log
Topic: Addon “WPDM – Archive Page”
Erich Steiger
Hello everyone,
We use the addon “WPDM – Archive Page” to display the downloads in the frontend.
As you can see in the screenshot, all categories are displayed in the “Category – Select Category” and not only those that the customer is allowed to download (by his authorizations).
Many thanks for your efforts.
Topic: Download interrupted at slow network speeds
Simo Peltonen
File downloads are interrupted for large files (e.g. 1.7 GB) if the network connection is below 10 MB/s. Files download normally at 20 MB/s (download lasts about a minute).
Is there a setting in Download Manager Pro to work around this problem?
Topic: Links working differently
Glenn Davila
I am using the plugin on a simple site with only 5 documents. 3 of the 5 links work correctly where they preview the document in the browser window. The other two prompt for the document to be downloaded before viewing. I want all the links to work the exact same way, preview in the browser. How can this be adjusted?
https://bomepharma.com/ is the website. Resources is where the downloads are.
Topic: Shortcodes Package from A to B with Export and Import
Lina Christmann
Hey,
I have a question regarding the shortcodes used to display files from a package directly in the “Downloads” tab of a product.
How does the following scenario work:
We’re exporting products from Shop A and importing them into Shop B.
However, Download Manager is only installed in Shop A – it’s not installed in Shop B.
Since the shortcodes are transferred during export, I’m wondering:
Will the linked files still load and display correctly in the new shop (Shop B)?
Or will the shortcodes be ineffective because the files are no longer available or properly linked in the new environment?
Thanks in advance for your feedback!
Topic: info categories assigned to roles
Gabriele pozzivalenti
good morning, I am a novice, I have installed the free version on a site created in elementor. I should create access to file downloads divided into categories for users. How can I choose and assign only certain categories visible to users? (e.g. I would like to upload a piece of sheet music with the category ‘guitar’ and make it visible to registered users to whom I assign the category “guitar” while if I upload a piece of piano sheet music I would like to make it visible and downloadable only to users to whom I assign the category ‘piano’)
Topic: WordPress Newsletters and AutoResponder Plugin
Erich Steiger
Hello everyone,
We have purchased the plugin WordPress Newsletters and AutoResponder Plugin to inform our customers about new downloads. We have installed everything according to the specifications.
Unfortunately, the e-mail does not go out to the customers or the subscriber lists.
What can we do to fix the problems.
Best regards
Bernd