Trying to use the Packages (Query Download Manager Packages) block in our website. It generally works fine, but is missing the Title option in the sort selector appearing in the Block Settings. The only options we’re getting are:
– Publish Date
– Update Date
– Downloads
– Views
– Price
Please add Titles to this orderby dropdown in your packages block. The fact that you can do it from the front end filter in the toolbar but can’t set it as a default in the block is crazy. There is really no point in offering a block experience if it isn’t 100% comparable to the shortcode with the same name. Blocks are supposed to just make your shortcodes easier. Please don’t reply to this with a request to access my website. I have installed Download Manager Pro and the DM Blocks plugin on a generic fresh WordPress site with no other plugins and this feature is still missing so you don’t need access to my site to see see the problem. Other people have pointing this issue out to you in the past, but when they don’t provide website access you ignore them. This is so easy to duplicate you can practically do it with your eyes closed.
Being able to sort a block of packages by Title is a must for me. The fact it was left out of the block I find very confusing when you can do it with the shortcode and it is even included in the frontend filter options.
For example of other people that probably stopped using your plugin because you didn’t take action:
My entire website is in Spanish, but when I add a price to a file for download, the default button appears in English. The price is displayed directly on the button, and the text is not aligned vertically to the button. How can I modify or correct this?
To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
My downloads have links with document-tag at the bottom of the template, site/document-tag/tagname etc .. these all give 404 errors. Can you help me find out why ?
However, we’ve encountered an issue with the Download Limit feature: all downloads in our logs appear to come from the same IP (169.254.129.1), despite being accessed from different networks and browsers. This makes it impossible to enforce per-user limits correctly.
We suspect this may be because our site is behind Cloudflare, which forwards download requests through its edge IPs—so our plugin sees only Cloudflare’s IPs instead of the actual client addresses. Is there a recommended method to configure WP Download Manager (or the server) to capture the real visitor IP when using Cloudflare?
It appears that you are able to control the number of downloads.
By the way, could you tell me what settings you used?
I would like to use this information in future developments.
Regarding the reset date and time of the download count,
① It seems that the reset date is different for each user even with the same User Role, so how is the reset date determined?
I would like to use the beginning of the month (the 1st of the calendar) as the starting point. (Same for all users)
② If the original Limit Reset Period is the 10th and the reset date arrives, what will be the period until the reset date if the Limit Reset Period: is set to 30th?
③ Can the reset time be set to match the WP time zone? (I’m trying to set it to Japan time)
Thanks for the reply, individual packages seem to be working fine, but when we list them all on this page https://alula.com/installation-guides-main I get the 502 error or sometimes load times exceeding 30 sec. I have a query monitor and it will list over 70 queries taking too long to load. I’m not clear if there are certain downloads slowing down the overall page shared or if it is all of them combined grinding the site to a halt. But it only seems to effect the directory page I shared above which is where we send our customers too.
I noticed that the downloads are appearing correctly in the free version.
Could you please activate the Pro version so I can investigate further and identify what might be causing the issue there? All the shortcodes seem to be working fine on our end.
Now i want to modify this shortcode to make following changes.
1) How to show each package descriptions below its Title in Table view as currently only the Title is visible with its Meta info like number of files, count of downloads, etc. I want to display description of the package below every title of the package. How to do that ?
2) I have two categories of the Packages as “Publications” and “Case Studies”. In Table view I want to only show “Publications” category packages and hide the others related to “Case Studies”. How to filter this using shortcode ?
I am having trouble allowing my users to download files that I have posted on my Download Manager. Unfortunately, I don’t know when the downloads stopped working, but the site has been up and running since 2017. I am running WordPress 6.8.1 on a Linux host (self-hosted) and using Download Manager Pro 6.7.7. The problem I am now seeing is that when a user clicks on the download button for an ISO file, there is a long 30 or 40 second delay, then a file save dialog window appears. When the user clicks the save button, it appears that the download worked except the downloaded file has a size of 0 bytes. I have re-uploaded the files, but they still fail to download. I have debug enabled, but nothing is showing up in the debug.log
It’s crazy that a so-called “download manager” doesn’t manage downloads…
I looked at the add-ons, and can’t the one called “WordPress PDF Viewer” do this?
Also, I’ve seen on some of your videos that there’s the option “Individual file: Don’t allow individual file download”. What is this option?
And why don’t I have it?
We use the addon “WPDM – Archive Page” to display the downloads in the frontend.
As you can see in the screenshot, all categories are displayed in the “Category – Select Category” and not only those that the customer is allowed to download (by his authorizations).
The first two downloaded normally in two minutes and fifteen seconds.
The other two files stopped downloading at three minutes and twenty seconds.
The download still stops after about 1 GB for some customers. For example one reported download time before interruption was 7 mins and 16 secs with 1 GB downloaded. It seems that most of the downloads are interrupted when about 1 GB is downloaded.
Did you change any other settings than the download speed?
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Viewing 25 results - 51 through 75 (of 4,412 total)
Search Results for 'all downloads'
Topic: Sort on Title as optionin Query Download Manager Packages Block
Jonathon Hanten
Trying to use the Packages (Query Download Manager Packages) block in our website. It generally works fine, but is missing the Title option in the sort selector appearing in the Block Settings. The only options we’re getting are:
– Publish Date
– Update Date
– Downloads
– Views
– Price
Please add Titles to this orderby dropdown in your packages block. The fact that you can do it from the front end filter in the toolbar but can’t set it as a default in the block is crazy. There is really no point in offering a block experience if it isn’t 100% comparable to the shortcode with the same name. Blocks are supposed to just make your shortcodes easier. Please don’t reply to this with a request to access my website. I have installed Download Manager Pro and the DM Blocks plugin on a generic fresh WordPress site with no other plugins and this feature is still missing so you don’t need access to my site to see see the problem. Other people have pointing this issue out to you in the past, but when they don’t provide website access you ignore them. This is so easy to duplicate you can practically do it with your eyes closed.
Being able to sort a block of packages by Title is a must for me. The fact it was left out of the block I find very confusing when you can do it with the shortcode and it is even included in the frontend filter options.
For example of other people that probably stopped using your plugin because you didn’t take action:
Yes, I know I can use your shortcodes and I am, but I want the easy of use a block represents. I look forward to hearing from you all soon.
J
Topic: Add to cart buttons for paid downloads in English
Daniel D.
My entire website is in Spanish, but when I add a price to a file for download, the default button appears in English. The price is displayed directly on the button, and the text is not aligned vertically to the button. How can I modify or correct this?
Topic: document-tag not working?
Michael
My downloads have links with document-tag at the bottom of the template, site/document-tag/tagname etc .. these all give 404 errors. Can you help me find out why ?
Topic: Download Limit Issue – All Users Showing Same IP
Kees Krul
Hi WP Download Manager Team,
I’m a pro version user and love the product!
However, we’ve encountered an issue with the Download Limit feature: all downloads in our logs appear to come from the same IP (169.254.129.1), despite being accessed from different networks and browsers. This makes it impossible to enforce per-user limits correctly.
We suspect this may be because our site is behind Cloudflare, which forwards download requests through its edge IPs—so our plugin sees only Cloudflare’s IPs instead of the actual client addresses. Is there a recommended method to configure WP Download Manager (or the server) to capture the real visitor IP when using Cloudflare?
Thank you!
Topic: List all downloads in tabular format in a page – titles to be left aligned
Ronel Urquhart
I’m listing all downloads in tabular format on a page – see https://www.sacb.co.za/industry-statistics-legislation/#legislation. How can I edit the titles using CSS to align them all to the left and not centre them?
Topic: “No downloads found”
colistic
Hi,
I have the issue that all shortcodes ar not working after upgrading to Download Manager Pro.
The following error gets displayed: https://postimg.cc/bdRphC2H
If I’m downgrading the plugin to the free version it works again so I’m wondering, what’s the issue. Also all other shortcodes are not working.
Topic: How to show package descriptions below Title in Table View
Pranav Deobhakta
Hello, Currently i am using following shortcode to display Table view of all Packages.
[wpdm_all_packages thumb=1 items_per_page="50" jstable=1 order_by="publish_date" order="DESC" cols="title,file_count,download_count|publish_date|download_link" colheads="Title|Date|Download::155px"]
Now i want to modify this shortcode to make following changes.
1) How to show each package descriptions below its Title in Table view as currently only the Title is visible with its Meta info like number of files, count of downloads, etc. I want to display description of the package below every title of the package. How to do that ?
2) I have two categories of the Packages as “Publications” and “Case Studies”. In Table view I want to only show “Publications” category packages and hide the others related to “Case Studies”. How to filter this using shortcode ?
Topic: Not able to download certain files
Lee Coleman
I am having trouble allowing my users to download files that I have posted on my Download Manager. Unfortunately, I don’t know when the downloads stopped working, but the site has been up and running since 2017. I am running WordPress 6.8.1 on a Linux host (self-hosted) and using Download Manager Pro 6.7.7. The problem I am now seeing is that when a user clicks on the download button for an ISO file, there is a long 30 or 40 second delay, then a file save dialog window appears. When the user clicks the save button, it appears that the download worked except the downloaded file has a size of 0 bytes. I have re-uploaded the files, but they still fail to download. I have debug enabled, but nothing is showing up in the debug.log
Topic: Addon “WPDM – Archive Page”
Erich Steiger
Hello everyone,
We use the addon “WPDM – Archive Page” to display the downloads in the frontend.
As you can see in the screenshot, all categories are displayed in the “Category – Select Category” and not only those that the customer is allowed to download (by his authorizations).
Many thanks for your efforts.