What are downloads great for? Product manuals. Location maps. Destination details. LOADS of documentation assets that NEED to be associated with _relevant content_.
MANY webmasters _already use_ the native WordPress “Post Tags” for their content, (I use the example of products that need user manuals associated). Several clients I work with sell products and use POST Tags to associate all sorts of related content to their product, such as the (downloadable) user manual, as well as user reviews or testimonials, etc. ALL OF THE Webmasters in my Groups tell me they do the SAME thing – associate all sorts of related content using Post Tags.
NOTE: I’ll reiterate, since you’re slow to understand – THEY USE NATIVE POST TAGS TO ASSOCIATE RELATED CONTENT.
Your plugin adds a custom taxonomy, but REMOVES the support for Post Tags – that makes NO SENSE AT ALL. It’s fine if you want to ADD custom Tags (but not “force” it on users) but removing support for native Post Tags is simply DUMB.
They would LOVE to use a plugin like yours to be able to easily track downloads as well as take advantage of some of the other nice features your plugin includes, but THEY WON’T USE IT BECAUSE IT LACKS SUPPORT FOR POST TAGS!
I am NOT asking for a “individual setting based on user preferences” – I am asking for a VERY BASIC FEATURE that I could see being left out of a free plugin but not a PREMIUM plugin!!
If you don’t WANT valuable feedback like this from real users and developers, THEN WHY BOTHER WITH A FEATURE REQUEST FORUM?!?!
I’m done. Add it or don’t. I’m NOT GOING TO EFFING PAY YOU TO DO SOMETHING YOU SHOULD DO FOR THE BENEFIT OF YOUR USERS!
I’m also done promoting your plugin to others. I’m done giving it good reviews. I’m going to search for a competitor product and promote that instead.
I hope you’re doing well, and thank you for reaching out.
The responsive table derives from the all_packages shortcode, listing all packages/downloads. To display specific categories, utilize the categories variable. For issues regarding questions 2, 3, and 4, kindly share your wp-login credentials in a private message so we can investigate further.
Your drozone and layout issue maybe resolved now. For dropzone I have adjusted Downloads > Settings > Frontend Access> Author Dashboard Allowed User Roles to Create Package From Front-end & Front-end Administrator Rolesand for layout issue I have added some CSS on Customizer > Additional CSS section. Now for exporting packages issue it is giving critical error while exporting, can you share the PHP error log details or can adjust settings here https://dtctuning.com/wp-admin/index.phpPHP Error log thus I can check which error is coming. Please kindly check.
Hello,
we update our downloads 1ce a month and gibe the user access to it to specific dates. works well so far.
My problem is that in former times see here picture one there was no download button when here is no download at the moment avialable. Than there was a message when the download is wvailable.
Now (2nd picture and 3rd of the document) all downloads will have imidiately a download button even if the download is not available now. Than the message will appear on the next page.
We want the old desgin (picture 1) again. How can we change this?
Hope you are well. Thanks for writing to us. Form email lock subscriber you can get subscriber list from Downloads > Subscribers, then you can create manually the user account from WP System. Please kindly check and let me know.
I’m trying to figure out why the download count for “Guest” download count is so high. All my download packages are locked to only people with an account. So I don’t understand why guests are able to download items on my site and why is so high compared to real users that show on the history report.
Here is a screenshot of the stats of the last 24 hours. The download count for “Guest” shows 575 downloads.
OK so thats the pagination. But we want to show all downloads at once, one page, no pagination. Is this also the Bridge Core Plugin or is it the Download Manager. I am talking about the limitation of 50 items.
Thank you so far for looking into it.
PS: Found the pagination setting, our customer is happy with it. Case closed 🙂 Thank you
Hi there,
I have a problem with one of our categories, the settings for all categories are the same everywhere.
But in that one category are 149 downloads and only 50 are shown.
Where is that set? And as far as I can remember we did not have that problem last year.
Any help or hint would be appreciated.
Thanks
Dirk
I’ve been a longtime subscriber to WordPress Download Manager and am currently using the Pro tier. I’ve set it up to require users to register and have a membership to access and download files, restricting access to logged-in users with a specific role. I’ve ensured Allow Access to the packages are set to the correct role for all my download packages.
However, when I check the download stats, I’m seeing a significant number of downloads logged under the “Guest” user category—far more than expected, with high daily activity. This suggests that guests might be bypassing my restrictions, and I’m worried there could be an issue with the privacy settings or a misconfiguration.
Could you please help me troubleshoot this? I’d like to confirm that only registered, logged-in members can download files and that guest access is completely blocked.
I started the installation steps on the page you mentioned, but the Bootstrap 4 option is not in downloads>settings>user interface.
I can’t proceed because I can’t complete this step.
Hope you are well. Thanks for writing to us. For a Download Manager setup experiencing high-volume download issues with PHP-FPM, you can try these specific recommendations to improve performance and prevent lockups:
Here’s a comprehensive guide to optimize PHP-FPM for WordPress Download Manager (WPDM) during high-volume downloads:
6. Additional Performance Improvements
– Install and configure a caching plugin
– Use Redis or Memcached
– Implement a CDN for large files
– Consider using nginx over Apache
7. After Making Changes, Restart PHP-FPM
# For Ubuntu/Debian
sudo systemctl restart php8.x-fpm
# For CentOS/RHEL
sudo systemctl restart php-fpm
8. Monitor Performance
# Monitor PHP-FPM processes
htop
# Check PHP-FPM status
systemctl status php8.x-fpm
# Monitor error log
tail -f /var/log/php-fpm/error.log
9. Fine-Tuning Notes
– Adjust pm.max_children based on your server’s RAM
– Formula: max_children = (Total RAM – Reserved RAM) / Max PHP process size
– Monitor server resources and adjust values accordingly
– Keep an eye on the slow log for potential bottlenecks
Remember to:
– Test in a staging environment first
– Make one change at a time
– Monitor the impact of each change
– Keep backups of all configuration files
We are currently debugging our sites performance, and according to “Query Monitor” the WPDM plugin is adding a lot of page load time by executing a lot of SQL queries. On our page with 12 download packages, it is sending 121 SQL queries which accumulates to 515MS added time to page load.
The 12 downloads are with the Gutenberg block. The template is not displaying any statistics of number of previous downloads, but it seems the plugin is fetching statistics for every download block, adding 12 uncached sql queries and 242MS of TTFB time alone. (Please see my attached screenshot).
Secondly, there are 60 SQL queries to wp_comments table adding another 97MS of TTFB. These queries are also completely unnecessary for us – we don’t allow comments.
Thirdly, query monitor also warns about duplicate queries when fetching the download data itself from wp_postmeta.
I fully understand – my issue is that you clearly dont understand the issue – no matter how many times I explain it – with detailed use cases.
THE ISSUE ISN’T HIDING THE URL!!! THE ISSUE IS THAT THE DOWNLOAD URL – WHICH PROTECTS NON .EXE FILES WITH THE CORRECT FILE PERMISSIONS – ISNT DOING THE SAME FOR .EXE DOWNLOADS!!!!!!!
Can you please pass this issue over to a developer who has the skillset to resolve the bug please!! You do not understand the problem at all and keep palming me off with answers that are not relevant.
Additionally to my comments above I just discovered two more bugs with this block.
Tags don’t work like I would expect in this block:
1. If you put in the Tag Column the links that appear of the tag don’t actually link anywhere, but if you are on a package details page they work as expected so something in your block is breaking or removing the tag links.
2. If you use the all downloads table block and try to query filter by a tag nothing happens. No content is displayed. I tried with the slug and the tag title.
I would encourage you to have default columns of at least post title and download button so your block works out of the box. Nothing is displayed if the download button column is not added. So it should be in by default.
Additionally, the columns section doesn’t like having two columns with titles next to them. One gets deleted. you have to put them in between columns with no title for them to stay. After a save and reload of the block editor you can add another or move them next to each other. You might want to look into that.
Finally thought, why can’t I edit an existing column and give it a title. Why do I have to delete it and put it back in?
I feel like these are more bug reports than a feature request, but this is where your forum sent me.
Your claimed All downloads table requiring columns, download button column to be added issue maybe true. For your requirement, you may keep a feature request here, https://www.wpdownloadmanager.com/support/forum/download-manager-pro-feature-request/. I hope our developer team should consider to add this feature on the next updates. Please kindly check.
The staging site has been deleted because I don’t need it anymore. I’m sorry you never got access and I can’t explain that. What I can tell you is that you can easily duplicate the issue yourself with a local install or installwp install of WordPress. The steps are easy.
1. By whatever means you like create a default WordPress Site
2. Install Download Manager Pro and WPDM-BLocks plugins
3. Create a few empty packages so you have something to display
4. create a page or post and drop in the “All downloads table” block. Do nothing else.
5. Publish the page/post and view it. Nothing will be displayed.
The cause is simple once you figure it out. The block requires you to put in columns and it requires the download button column to be added. While this is not a bug it is really bad UX. In my opinion this block should default with the post title and the download button columns instead of an empty column. I suspect putting in a default post title and download button columns would be pretty easy and I encourage you to do that the next time you update the plugin. I mentioned a few other issues with the plugin in my last post.
Please stop trying to access the staging area it doesn’t exist anymore. If you want to test this more please use the steps above. I have followed them three times and got the same result each time before I tried it on a live site to verify it wasn’t a licensing issue preventing the plugin from working correctly.
If you have follow up questions or I can help further please let me know. Otherwise I am going to consider the matter closed and hope you push out an update soon for this and the other issues I found. I’m going to go back to building websites now.
I figured out the problem. Your default all downloads block doesn’t have any working columns so it displays empty and shows nothing.
I would encourage you to have default columns of at least post title and download button so your block works out of the box.
Additionally, the columns section doesn’t like having two columns with titles next to them. One gets deleted. you have to put them in between columns with no title for them to stay. After a save and reload of the block editor you can add another or move them next to each other. You might want to look into that.
Finally thought, why can’t I edit an existing column and give it a title. Why do I have to delete it and put it back in?
Thank you for your assistance. I have attempted to install the WordPress PDF Viewer add-on by navigating to Dashboard > Downloads > Settings > Updates and installing the wpdm-pdf-viewer.zip file. However, despite these efforts, the add-on continues to appear as uninstalled.
Prior to the recent update, the WordPress PDF Viewer was installed and functioning correctly. We are unable to identify the cause of this issue.
Could you please provide guidance on how to resolve this matter?
Hi, I’ve gone back to my client and they’re asking was there previously an option to hide the download button on chrome’s PDF viewer here? – https://snipboard.io/DxMZ8b.jpg
We’re pretty sure users never used to be able to download our files, so are a little confused and trying to think back.
As the plugin is all about protecting downloads, it seems there should be an option to handle this by default without having to ask for custom coding…
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Viewing 25 results - 51 through 75 (of 4,371 total)
Search Results for 'all downloads'
Topic: Downloads available for future – how can i Change to the old style?
Christian Graminsky
Hello,
we update our downloads 1ce a month and gibe the user access to it to specific dates. works well so far.
My problem is that in former times see here picture one there was no download button when here is no download at the moment avialable. Than there was a message when the download is wvailable.
Now (2nd picture and 3rd of the document) all downloads will have imidiately a download button even if the download is not available now. Than the message will appear on the next page.
We want the old desgin (picture 1) again. How can we change this?
You can see the document with the pics here: https://graminsky-my.sharepoint.com/:w:/g/personal/christian_fhunii-media_com/ERpx55CGQQxInhbSpOp0yVsB_TQgFwYHIzZfOyUujnxrLw?e=HMD4tp
thanks for help
Christian
Topic: Only 50 downloads shown from 149
zweigelb
Hi there,
I have a problem with one of our categories, the settings for all categories are the same everywhere.
But in that one category are 149 downloads and only 50 are shown.
Where is that set? And as far as I can remember we did not have that problem last year.
Any help or hint would be appreciated.
Thanks
Dirk
Topic: High Guest Download Activity Despite Membership Restrictions
Patrick Reilly
I’ve been a longtime subscriber to WordPress Download Manager and am currently using the Pro tier. I’ve set it up to require users to register and have a membership to access and download files, restricting access to logged-in users with a specific role. I’ve ensured Allow Access to the packages are set to the correct role for all my download packages.
However, when I check the download stats, I’m seeing a significant number of downloads logged under the “Guest” user category—far more than expected, with high daily activity. This suggests that guests might be bypassing my restrictions, and I’m worried there could be an issue with the privacy settings or a misconfiguration.
Could you please help me troubleshoot this? I’d like to confirm that only registered, logged-in members can download files and that guest access is completely blocked.
Topic: SQL Queries #Performance
Leonhard Wimmer
Dear WP Download Manager Pro Team,
please forward this to your developer team.
We are currently debugging our sites performance, and according to “Query Monitor” the WPDM plugin is adding a lot of page load time by executing a lot of SQL queries. On our page with 12 download packages, it is sending 121 SQL queries which accumulates to 515MS added time to page load.
The 12 downloads are with the Gutenberg block. The template is not displaying any statistics of number of previous downloads, but it seems the plugin is fetching statistics for every download block, adding 12 uncached sql queries and 242MS of TTFB time alone. (Please see my attached screenshot).
Secondly, there are 60 SQL queries to wp_comments table adding another 97MS of TTFB. These queries are also completely unnecessary for us – we don’t allow comments.
Thirdly, query monitor also warns about duplicate queries when fetching the download data itself from wp_postmeta.
Please see our attached screenshots.
We are looking forward hearing from you.
Best,
Leonhard
Screenshot 1: https://snipboard.io/jBhpbD.jpg – Query Monitor Slow Query Warning
Screenshot 2: https://snipboard.io/HU0aZu.jpg – WPDM adding 246MS of TTFB for statistics
Screenshot 3: https://snipboard.io/jKEDfp.jpg – WPDM adding 97MS of TTFB for 60 queries to WP Comments
Screenshot 2: https://snipboard.io/s4N9XV.jpg – WPDM adding 515MS of TTFB altogether
PS: This is our Template:
<div class=”wp-block-download-manager-panel w3eden wpdm-sa wpdm-sa-many”>
<div class=”card card-default panel panel-default”>
<div class=”card-header panel-heading collapsed” data-toggle=”collapse” href=”#wpdm-[version]”>
<div class=”title” style=”color:#333333″>[description]</div>
</div>
<div class=”card-body panel-body collapse” id=”wpdm-[version]”>
<div class=”d-all”>[icon] Download all ([package_size]) [download_link]</div>
<div class=”content”>[file_list]</div>
</div>
<div class=’panel-footer’></div>
</div>
</div>
Topic: All downloads table block could use some UX improvements.
Jonathon Hanten
I would encourage you to have default columns of at least post title and download button so your block works out of the box. Nothing is displayed if the download button column is not added. So it should be in by default.
Additionally, the columns section doesn’t like having two columns with titles next to them. One gets deleted. you have to put them in between columns with no title for them to stay. After a save and reload of the block editor you can add another or move them next to each other. You might want to look into that.
Finally thought, why can’t I edit an existing column and give it a title. Why do I have to delete it and put it back in?
I feel like these are more bug reports than a feature request, but this is where your forum sent me.