Hi i see it is working, but for me the explanation or the behavior is confusing
On the explanation from this post (https://www.wpdownloadmanager.com/support/topic/restricting-downloads-via-category/) you’re saying:
and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers
or Package Access = Package Access(subscriber) + Category Access(Subscribers) = Subscribers
So in my understanding, from this answer, if we set permissions to the package as “EMPTY” and then set the category permissions to some role, the permissions for that role should be granted to the packages as well
But it seems that for the package to be displayed in the category downloads page, its “Allowed Access” settigns cannot be empty. ¿is this correct?
Thank you
I was logged in because our client called us that the web page is messed up 🙂 and I saw that you changed to the default theme and the element was turned off, at that moment all downloads worked fine. And I understood that the Elementor is the cause. Yes? So what should I do?
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Hello guys, on Chrome, some pdf downloads are not working. On Edge, I get a message that some PDFs cannot be downloaded securely. What should I do? What could be the problem? And how can I research this problem?
I tried to disable all plugins. Clear the cache. Reupload the file. Downgrade WPDM plugin.
I noticed that when copying the link from the button and opening it in a new window, the file downloads without a problem. https://www.trikdis.com/all-downloads/
Thanks 🙂
Good morning.
I’ve been poking around with the free version of WPDM trying to add several download categories and restrict its access to some user roles. So as said in this reply (https://www.wpdownloadmanager.com/support/topic/restricting-downloads-via-category/) i’ve:
- created a category
- set permisions based on the desired roles
So it shows like this:
(https://pasteboard.co/xuOOavtx68VD.png)
Then added a couple of downloads (packages) set “Allow Access” to empty and and added it to the given category, so for example this is are one package settings:
But this didnt work. The Download Category archive page is public so any one can see it and donwload the files, and also the downloadable files are public available.
(https://pasteboard.co/MoO0I1NBV4Tm.png)
I’ve upgraded to the PRO version but the problem persists, so it seems there s something i’m missing here
Please, what are the right steps to:
- Create a role based category archive page
- Limit downloads to roles set on the category.
-
Thank you very much
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Hello Peter,
Thanks to hear that you have found a solution. I am sorry for not being able to get back to you sooner.
For disallowing crawling by the Search Engine. You can Mask Download Link, If you mask the download link, bots will not be able the find any public download link easily. You are able to find this setting from Downloads > Settings> Basic Settings. please check.
And another way for making disallow Crawling Download Manager Pages on Google, Bing + search engines is, Add the following code at the end of your active theme’s functions.php:
function noindex_for_wpdm()
{
if ( is_singular( 'wpdmpro' ) ) {
echo '<meta name="robots" content="noindex, nofollow">';
}
}
I hope it may help you. Please check and let me know for further assistance.
Thank you and regards
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Hello frank,
Hope you are well. For updating the WPDM plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated, hope that, it will solve your issue.
If still, the problem exists then you can also manually update the plugin
Thank you and regards
Hello,
Thank you for writing to us.
If you’re using the [wpdm_category] shortcode then you can change the items display by using this parameter: items_per_page="10
[wpdm_category] – Query All Downloads From One or More Categories
Regards
Hello Bill,
Sorry for the confusion.
You can use wpdm_all_packages shortcode ( doc: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/ ) to show the list of policies you have and to make the page protected, use login=1 as shortcode parameter.
For the categories and packages, you can select roles for Allow Access option to control to can access the specific category or package.
Please send me temporary wp-admin login info, I shall set this up there for you.
Hi Nayeen,
and thx for your response. with the following Link you can see a screenshot.
In English the message would be “Download will be available from 31. December 2099 02:00 AM. The page where we use your plugin is a closed page so I am not able to give you access to it. Because of the Server Time the shown time is wrong and we want do delete the time information in the alert-message.
Is there a way to do this?
I found a way to change the alert-message string when the page is loaded first time. Here I use the following code in a html-modul on the page.
<script>
// Wählen Sie alle Elemente mit der Klasse “alert” aus
const alertElements = document.querySelectorAll(‘.alert’);
// Schleife durch alle Elemente und aktualisiere den Textinhalt
alertElements.forEach(alertElement ► {
let alertText = alertElement.textContent;
alertText = alertText.slice(0, -9);
alertElement.textContent = alertText;
});
</script>
But if you have more downloads then to be shown on the page, you have to change pages inside the download modul and then it is not working any more because the main page is not loading again.
And that is my big problem.
Best thing would be to get a configuration point where you can select if you want to have the time shown or not.
Greetings
Matthias
Currently running:
Download Manager Pro v6.3.5
WPDM – Amazon s3 v3.1.3
Issue
Front End – When download links are clicked they just open a blank new window
Back End – Downloads > Amazon S3, Settings > Cloud Storage, and Download Package > Select from Amazon S3 all hang on the Loading screen without returning the list of buckets and files
Testing
Reverted WPDM – Amazon s3 to v3.0.3 which resolves the issue on Front End, HOWEVER issue on Back End remains.
Hello Alchemy Lab,
Hope you are well. We do not have any parameter called empty_message for the shortcode. You can check details here for other parameters,
[wpdm_category] – Query All Downloads From One or More Categories
However, for custom features or requirements, you can ask here with your details requirements,
Custom Upgrade Service
please check and let me know
Thank you and regards
I ask, because I have the Elementor addon that you developed installed.
I tried to create an Elementor theme for download manager categories and it’s not working.
I don’t know if I’m missing the conditions:
download manager categories are coming out looking like this:
https://pmo.administracaodotempo.com.br/download-category/aquario/
I am afraid to make this investment and not solve my problem.
Hello
There is another type of search function like the first one using the shortcode below
[wpdm_all_packages] – List all downloads in tabular format in a page
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Hello Marina Toselli,
You should use Category Slug or Slugs in the id parameter in your shortcode. However for showing categorized packages, you can also use,
[wpdm_all_packages] – List all downloads in tabular format in a page
[wpdm_packages] – WP_Query in a shortcode for download manager packages
these shortcodes. please explore the shortcodes parameter and the docs too. please check and let me know
Thank you again and regards
Hi Download Manager Pro
We have a problem with our PDF preview function. Often the PDF is just loaded as code, and other times it just doesn’t load the window. We’ve been through the different support tickets regarding this problem, but haven’t been able to find a solution. An example of a page where this problem occurs is this: https://lyngdorf.steinwaylyngdorf.com/downloads/lyngdorf-tdai-2170-fact-sheet/ – it works from time to time, but it often fails.
WordPress, plugins, themes and addons to WPDM are all updated. We have already troubleshooter if the problem is caused by other plugins, but that doesn’t seem to be the case (it still occurs even though we disable everything else than WPDM).
Do you have any solution to this problem?
I can work around that issue if needed. The bigger problem right now seems to be that the plugin isn’t quite doing what it is supposed to. I’ve got internal employees accessing downloads on our site who should have 30, 50 or 80 available downloads depending on how many user roles are assigned to them, but they are running out of downloads each day even though they haven’t downloaded 30, 50 or 80 things. Reseting the limit allows them to start back at 0, but we are having to manually reset them daily because it is showing they are reaching limits, but when we run a report of that users downloads, they aren’t showing that they have downloaded anything. Is this a known issue?
Agreed.
Expired downloads should be moved to Draft or Trash in the backend, allowing us to decide what to do with the package after.
From that point, we can either renew it ourselves with a new expiry, or delete the package.
This is much better for automation – very few people want an expired file to just say ‘expired’ but still be searchable and visible, right?
Thank you for trying to help.
This is great for an end user who wants to see all downloads that are available.
As the owner of the business I want to see a list of my packages and how many people downloaded them
Package 1 6 downloads
Package 2 15 downloads
My original question right at the top said when i looked at my packages I got different answers as to how many people had downloaded it.
Here is the link to how the report shows:
https://duediligencesa.co.za/?template_preview=03wxU1dw4pbeFo6U7VWK8lfLuJuwzyw-riEXFadfToynFyYq5AoyIQYikARalPhhOd2Ucj9nYerPvnAd6ym5FMPnFYm_HZ0u0GNaWxiiMJ4&_type=link&_tplnonce=42fd9dac93
Now I need all the other packages below.
I feel this should be in the reports, but as I mentioned I am trying to understand why I am seeing two different figures for one package.
Appreciate your time.
Hello KA PETERSSEN,
You can use this shortcode,
[wpdm_all_packages] – List all downloads in tabular format in a page
This shortcode will display all file’s download counts by the download_count column. please check and let me know
Thank you again and regards
as I’m using the sendiblue extension, all my transaction email are passing through sendinblue smtp.
I never receive any alert for downloadings I’m just using the email-lock system (and download notification).
Thank you
Thank you for the reply, but as a nonprofit entity, I can’t really justify spending another $200 just to use the software in a dev environment. Most of our plugin vendors recognize the non production needs for a dev space and license to the domain, allowing dev. or test. to fall within that single license pricing.
I’ll look for some alternate options to allow us to offer downloadable files to our users. We don’t actually rely on any permissions or selling of the downloads, it’s just a document sharing function in our case.
Be well!
-Scott
