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Sep 27, 2016 at 4:21 am #49497

Topic: Files not showing up for selected users with 'Custom Access Level" addon

in forum Download Manager Pro

Victor Merheb
Member

Hi there,

I have installed WP Download Manager Pro with the Custom User Access addon, and the only person any files show up for is my administrator account.

I have tried setting both the direct username as well as the subscriber group to which he belongs, yet still nothing shows up under client downloads.

I have tried disabling all other plugins or different theme, no change. I have attached a screenshot of the download package settings, and the page where the shortcode wpdm_frontend is used.

Any help would be appreciated.

Thanks
Victor

Sep 26, 2016 at 9:43 pm #49494

In reply to: Twitter Follow not giving download

TechyGeeksHome
Member

I’m currently running testing on one on a test blog to see if its any good, only got as far as researching and installing so far but looks like it might do the job for me. All I really need is the social media locks for my downloads rather than anything else so not sure it would suit your needs, but take a look at OnePress Social Locker – https://wordpress.org/plugins/social-locker/

Sep 25, 2016 at 3:38 pm #49466

Topic: URGENT – Twitter Social Lock Not Working

in forum Download Manager Pro

TechyGeeksHome
Member

This is now an extremely urgent issue and I’ve now been waiting for 6 WEEKS for someone to get back to me. Ignoring my requests for help is completely unprofessional.

I have had an issue now for 6 weeks but now it is causing me some major problems with our new release of a product and it needs resolving ASAP.

The problem is that we can create a package with no issues and use Facebook likes, Google+ etc and that works fine, however there are two issues that will not work at all:

1) The Twitter Follow button pops up with the Twitter box to allow the person to follow us but it does not allow the download. Instead they get a permission-denied.txt file and within that text that says: “You don’t have permission to download this file”. However, if we use the Twitter Tweet button, that works fine.

Looking at the download link for when the downloader gets the txt error file it is:

http://blog.techygeekshome.info/2016/09/windows-10-skip-login-at-startup/?wpdmdl=2392&_wpdmkey=57e7ee5b1f56e

This is an extension of the last post made to the website. Every time we post something new, that link changes to the new post with the /wpdmdl…etc at the end of it, but always downloads the TXT file.

A correct download link for it should look like this:

http://blog.techygeekshome.info/wpdm-package/ultimate-settings-panel-pro/?wpdmdl=2123&_wpdmkey=57e7eeab8a6f7

Different link URL, different wmpdmdl number and differentwpdmkey.

2) the second issue is that the button for LinkedIn doesn’t allow you to do anything at all.

Please can you get back to me ASAP as I really need this fixing.

Sep 25, 2016 at 5:57 am #49455

In reply to: Google Drive – Login/PW Required

Scott Ebersole
Member

I found the issue.. You must go into your Google Drive and set the “Sharing” properties to allow “downloads with a link”.

Sep 22, 2016 at 6:27 pm #49426

In reply to: WPDM Pro + Access Control: Users can still download

Shahriar
Moderator

It is not possible to download a file using url if user does not have access to that package.

Please check your package category settings. May be it is set to All Visitors

Go to Downloads Categories page and click edit on the category you assigned to the package in question, uncheck all roles and save settings.

https://www.evernote.com/l/AUckKIva7CZGEqh-GloPE5HtJaE_8blwp2cB/image.png

Sep 22, 2016 at 7:59 am #49413

In reply to: can't get any downloads to work

capella
Member

This reply has been marked as private.

Sep 22, 2016 at 6:40 am #49409

In reply to: File-Upload fails

Jass
Spectator

Hi there,
You need to set Allow Access = “” or specific user roles you want to allow access.
Check wp-admin► Downloads ► All files(Edit)/Add file ► Package Settings ► Allow Access (Set user roles). ► update
or try clearing your browser cache..
I hope this solves your issue.
Thank you.

Sep 20, 2016 at 5:48 pm #49343

In reply to: wpdm_tree download options

Tod Abbott
Member

I wanted to share this even though this is an old thread — in case someone else is looking for this solution (like I was).

I did not find a way to do this within the tool, but it is pretty easy to do if you are willing to edit the wpdm-extended-shortcodes plugin. I normally would never recommend updating a plugin like this (because any change will be lost when the plugin is updated), but it was an emergency for me and may be for you…

Open the wpdb-extended-shortcodes.php file

Find the wpdm_embed_tree() function and scroll down toward the bottom of that function (in the version I’m using (2.6.0), this is around line 470).

find this: “a href='” . get_permalink(get_the_ID()) . “‘ rel='” . get_permalink(get_the_ID()) . “‘”

and edit it to look like this: “a href='” . get_permalink(get_the_ID()) . “?wpdmdl=”.get_the_ID().”‘ rel='” . get_permalink(get_the_ID()) . “?wpdmdl=”.get_the_ID().”‘”

Basically, you’re just adding “?wpdmdl=[the post ID]” to each link.

NOTE: this will likely NOT work with login-protected downloads (there should also be a nonce that is not being included) but if you are just offering publicly accessible files, it should be fine.

It also seems like this would be a fairly easy update that could be made an option in the tool (hint… hint…).

Sep 16, 2016 at 6:51 pm #49227

In reply to: Category Question

twomuch
Member

This reply has been marked as private.

Sep 14, 2016 at 3:07 pm #49145

Topic: Download All?

in forum Download Manager Pro

Rich
Participant

Hello,

Is it possible to create a function that allows users to download ALL files at once, e.g. as one big zip file?

The zip file would have to be created ‘on-demand’ to ensure it contains all latest downloads.

Thanks.

Sep 11, 2016 at 7:33 am #49091

In reply to: download limit per user using daily download addon not working

Amit Bansal
Member

All the downloads are from the package download button. You are missing the point here. I am talking about the download limit plugin and not the download limit per user option in the package settings. We want a user to download only 5 packages per day. Can you please tell me what settings do I need to change to meet my requirement. Here’s a user you can try with.
user: dtest
password: 80min@700MB

Sep 10, 2016 at 12:04 pm #49042

Topic: Packages & passwords

in forum Download Manager Pro

Al
Member

Hiya,

2 things needing fixed

#1

a) If lock options for a package are enabled then a password for the complete zip package is only ever shown IF i use
the page template “2 columns image right”, “single column, image top, extended” or “single column with doc preview”.. on none of the others!!

b) If individual downloads are enabled (and locked) then the password box next to each individual file has no effect whatsoever, regardless
of which page template is used. It’s impossible to download anything.

#2

Search results for a tag (tagged to multiple packages) , will only list the 1st result from the 1st category in all the other categories and NOT
EACH result in EACH category.

Tested on chrome, ie, firefox & safari.

Sep 8, 2016 at 9:27 am #48945

In reply to: Download Stats Not Updating

Jeremy Wallis
Member

This reply has been marked as private.

Sep 7, 2016 at 8:17 pm #48911

In reply to: remove category column from wp-all-packages

Shahriar
Moderator

Removed marked lines from wpdm-all-downloads.php

https://www.evernote.com/l/AUddripbotpGOpffQXEZYB2qArz0ckXcu48B/image.png

Sep 7, 2016 at 7:38 pm #48903

Topic: Import

in forum Download Manager Pro

cmcg
Member

Can’t see to get it right. Importer doesn’t work, Bought your advanced importer.

I would like to import files. The ‘difficulty’ is in importing images. Dowloaded your example file. Could you tell me in plain English:

In which column to put the featured image file filesmall.jpg
In which column to put: filesmall.jpg and filelarge.jpg as separate downloads.
Please be clear in how I should use , ; and ”
” doesn’t work.

Please be aware that Excel does’nt; support a , as a separate mark.

Many thanks in advance.

Sep 7, 2016 at 11:30 am #48886

Topic: Files are not updatable

in forum Download Manager Pro

cts
Member

Hi support-team,

we use WPDM 4.5.6 and it’s not possible for us to upload a file with the same name twice.

For example:

We upload a file called “Textfile.txt”. A few days later we upload a updated Version of this File.
When someone now downloads this file from our website he gets the old, outdated Version of “Textfile.txt”

We tried out nearly everything, but it’s just not possible. We tried to delete the old file first, but it always shows us
the file as “imported” in the bulk-upload section, even when we delete the entry from the database and the file from the uploads-folder.

What can we do to fix that?

Thanks in advance.

Sep 6, 2016 at 3:33 pm #48853

In reply to: Open download details in new page

Shahriar
Moderator

Sorry, it is /tpls/wpdm-all-downloads.php

Sep 6, 2016 at 1:48 pm #48843

In reply to: Pdf direct dowload link

Shahriar
Moderator

Do you have the Downloads menu in dashboard? All packages page is the first item in submenu of Downloads

It is the page where you browse all your downloads.

Sep 6, 2016 at 1:45 pm #48842

In reply to: Paid Customisation – MultiSite – Bug

Shahriar
Moderator

This reply has been marked as private.

Sep 4, 2016 at 5:39 pm #48766

In reply to: Frontend download page?

Shahriar
Moderator

If you set up like screenshot, all of your downloads will be visible in yoursite.com/downloads link.

Sep 4, 2016 at 5:38 pm #48765

In reply to: Frontend download page?

Shahriar
Moderator

If you want to create a download page like blog page to show all your downloads, enable WPDM archive page and assign a unique slug for it. Check following screenshot.

https://www.evernote.com/l/AUfkW7JFiKVChKDz64xOjjYyJ3DRG7AO5ZAB/image.png

Sep 4, 2016 at 5:21 pm #48763

In reply to: remove link on categories

Shahriar
Moderator

Use custom template ( step 3 ) for [wpdm-all-packages] shortcode.

./download-manager/tpls/wpdm-all-downloads.php file used for the above shortcode. Remove link in marked line to use only category name.

https://www.evernote.com/l/AUf62b0mkhBNya33C6zns1J-DBX90BXgWbIB/image.png

Sep 2, 2016 at 6:39 pm #48721

In reply to: Link template

Shahriar
Moderator

1. Use tinymce addon to insert shortcode. You will have option to choose Link Template when available in a shortcode.

2. You have to modify /download-manager/tpls/wpdm-all-downloads.php file for that. That template is used for all packages shortcode.

Aug 30, 2016 at 10:40 pm #48652

In reply to: Frontend download page?

Shahriar
Moderator

Hi,

You can read detailed documentation here http://www.wpdownloadmanager.com/docsfor/download-manager-pro/

There are multiple ways to show downloads in frontend. It depends on your requirement, please check all shortcodes here http://www.wpdownloadmanager.com/doc/short-codes/ and use the one you need.

For example, [wpdm_all_packages] shows all your downloads in a table.

Aug 30, 2016 at 9:01 pm #48642

In reply to: subscribers is empty

Shahriar
Moderator

Hi Christian,

Did you apply email lock in your downloads? Subscribers list show all emails captured by email lock feature. It doesn’t show your WordPress users with subscriber role.

Thanks.
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