Search Results for 'all downloads'

Viewing 25 results - 3,226 through 3,250 (of 4,372 total)
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  • #48205

    h.pol
    Member

    I’ve installed v.4.5.6 and the migration tool, but i don’t see any downloads in the migrate tab. What i’m doing wrong?

    #48163

    jfruehe
    Member

    I am using the pro version to build a download area for a tech customer. They will not have a high volume of downloads (right now) but over time that will increase.

    Here is the current page:

    https://www.knupath.com/support/ (only registered customers who have signed an NDA can actually download)

    As you can see, they have a May release and an August release. This is marginally workable right now (this is how they want it laid out) but down the road it will become unmanageable.

    I would like to be able to either create a new metadata item called “release_version” that I can filter on “current” or “archive” in order to group all of the current releases at the top of the page. Currently I use three statements to build out the 3 category lists on the page:

    [wpdm_category id="releases" operator="IN" title="Releases" toolbar="1" template="57a8ed44855d6" cols=1 colspad=1 colsphone=1]

    Ideally I would like to add a filter like release_version=current onto the statement, in order to filter out only the files that I want at the top.

    Is there any way to do this easily? I can see how to create a custom field, but don’t understand the nomenclature for filtering.

    #47958

    Shahriar
    Moderator

    You can customize the all downloads table template here ../download-manager/tpls/wpdm-all-downloads.php

    #47928

    kalico
    Member

    Hi Shahriar,

    A few things to add for your consideration….

    re: ZIP files
    It occurred to me that your tests involve creating a multi-file package and testing the download/unzip. Since we rarely have a multi-file package, this isn’t an appropriate test of our issue with zip files. What we typically have is existing zip files, which we upload as a single item for users to download.

    I created another test package, which you can see here: http://test.nrocnetwork.org/resources/downloads/test-zip/

    This one is a multi-file package, created via the “Attach Directory” function. All of the files in the root directory download just fine over FTP. However….

    When downloaded individually (they are .doc files), MSWord pops up a dialog asking what format to convert them from (and it defaults to Unicode). See attached screenshot for how the file looks when Word tries to convert it.

    When I unzip this file using Mac’s default app, it turns into a CPGZ file. I read up on that, and learned:

    Why this happens isn’t always completely clear, but it can be indicative of a few things:
    – Corrupted file, either during download or from origin
    – Incomplete download, stopped at 99% done or similar
    – Certain web browsers mishandling a file during or after the download process
    – A bug

    The files are not being stopped at 99% – I am letting them download completely.
    I have tested in both Firefox and Chrome, with identical results.

    So that leaves a bug or a corrupted file. If it’s corrupted, it must be “during download” because I have proven repeatedly that the files are fine at their point of origin.

    I hope this helps to point us in the direction of a solution. I am obviously not the only one experiencing this problem.

    (Please note that it is not a “solution” to expect end users to download special programs like Keka or the Unarchiver (as recommended in the article) to unzip files. The downloads from WPDM must work with both Mac and Windows default archive utilities (which most of my end users will be using), or I may as well post up plain .zip files for them to download.)

    Thank you for your attention to this problem. 🙂

    #47913

    kalico
    Member

    Hi Shahriar,

    Thanks for protecting that screenshot in your last reply 🙂 We are dealing with some sensitive information on our site.

    I have been testing a lot. Still, I get corrupted files when I download them through WPDM, but if I download direct from the server (via SFTP) they work fine in their default programs.

    What program did you use to open the file you tested in that screenshot? It does not look like Excel to me. Maybe you are getting different results because you’re not using Excel. An XLSX file is basically an XML file (whereas XLS is binary), so it’s probably compatible with some programs that emulate (like Mac Preview). However, our end users need our files to work in Excel, where they were originally created.

    Here is a test I have tried a couple times, with the same results:

    I created a new package: http://test.nrocnetwork.org/resources/downloads/test-goal-assessment-workbook/ with an attached file in XLSX format.

    – I downloaded it out of the /download-manager-files/ directory via FTP and it opened up in Excel without a problem, so I know it is not corrupt or broken.

    – I uploaded it to the package using the WPDM interface.

    – Immediately after upload, I went to FTP and downloaded it, then opened in Excel. It’s still fine.

    Next, I used the WPDM web interface to download the file: http://test.nrocnetwork.org/resources/downloads/test-goal-assessment-workbook/

    When I try to open the newly downloaded file in Excel, I get the error message in the attached screenshot.

    #47901

    Shahriar
    Moderator

    You will create multiple package and assign same category to same kind of files/package. Then you can use category shortcode to show those packages using pagination.

    Btw, use TinyMCE addon to insert shortcode easily.

    #47784

    Marcie
    Member

    Everything was working fine, then all of a sudden the user dashboard stopped tracking downloads. Any idea what the issue could be?

    #47708

    vera
    Member

    Atm I just have this
    [wpdm-all-packages items_per_page=15 jstable=0 ]

    Now it’s not possible anymore to sort them at all and there also isnt a search bar anymore. But I don’t have that much downloads so it’s ok for what I have. And then it’s sorted the way I added them.

    It’s not really a sollution tho. but it’s better then nothing 🙂

    #47626

    Shahriar
    Moderator

    After creating groups and set price, you can assign downloads to any of those groups when you creating/editing a package. To control uploads, you need to user native WordPress role. Pro membership addon only controls download. From Admin Menu Downloads Settings Front-end tab you, you can select role to allow file upload from front-end, in admin side author or upper level role will be able to create package.


    Lollen
    Member

    Hi I am modifying the PHP file wpdm-all-downloads.php (=all packages responsive list) and putting it in our child theme:

    I have tried to change Create date
    <?php echo get_the_date(); ?>
    to Latest change/update/save date
    <?php echo get_the_update_date(); ?>
    but that code did not work at all…

    What code should I use??

    #47533

    Hello Shahriar,

    unfortunately, the issue is still open.
    After preparing the link template code from home, I see the same behavior from my office PC, even a website shouldn’t be concerned by this.

    On the page “https://silicon.software/know-how/download/&#8221; the tab “download overview” shows the correct page template, clicking “view details”.
    Using the tabs “recent downloads” and “search downloads”, the [page_url] tag works self-referring and shows the download page, but not the detail page.
    Is there a setting for page_url?
    I am using “default values” and updated all link to the current link and page templates.
    I was also using [popup_link] with the same effect.

    Thanks in advance fr your help,
    Michael

    P.S. Let me know, if I should reactivate the temp login.


    Shahriar
    Moderator

    you won’t need to use save settings button in that page, if server’s files and dir access permission allows it to install plugins/add-on, it will be executed properly when you click on install/update button.

    Also you can download free add-ons from here http://www.wpdownloadmanager.com/downloads/free-add-ons/ and install

    And premium plugin and add-ons from here http://www.wpdownloadmanager.com/user-dashboard/purchases/


    Carmen Toth
    Member

    I downloaded the premium plugin and input my key. As seen in the plugin, I clicked to install the plugin, got a success message, and when I click save/reload, it prompts me to install again. I can’t access the features I paid for?

    Additonally, how do I create a downloads page with listing of categories? I can’t find the right shortcodes in your documentation. Thanks.


    metatron
    Member

    1. Problem: I have WPDM v4.5.5. Unable to install latest update v.4.5.6 no matter how many times I tried.

    2. Problem: When user downloads my software, he gets a download link email. I’m unable to customize this email even though I located where the email templates were in WPDM. The previous coder configured the first one but I cannot find it anywhere to customize it further.

    3. Problem: To disallow robots to download my software, I activated the inbuilt reCAPTCHA through Google before a download can be initiated. When I click on “I’m not a robot”. it starts to load but hangs.

    Metatron
    (Dr. Raaj)

    #47373

    John Cooper
    Member

    Hi there,

    I’ve set up the plugin and had a few teething issues (as a lot of people do from the looks of the forum!)

    I’ve had to manually hack the class.PackageLocks.php file as using email lock, and when doing so the little pop-over’s title of simply “email” didn’t seem quite sufficient. Bit strange that there’s no simple way to change the fields or their labels on this through the plugins front end settings. Anyway, that’s fine, I’ve figured that out.

    I’ve also changed the wording used on the success popover from “Download link also sent to your email!” to “Thank you, your download will begin soon” partly because the emails didn’t appear to be working (for my corporate email address at least, it turns out it does work for my personal address) but also because I don’t actually want emails sent to users – I only want the download to happen while they are on the site, there and then.

    Please can you advise how I can turn off the email send function. We are simply using the email lock to understand who is requesting downloads of factsheets. We don’t want any automated emails going to them (especially when it seems tricky to edit the template of those emails to remove your own logo/advertising banner on the top!)

    Thanks in advance

    John

    Hi, recently purchased the newest version in hopes to fix the issue where some of my customers can’t download files. Tried many things and came to conclusion that the problem is with https.

    There are several issues here all starting with in the https.

    1: I go to a PUBLIC download page on my android device as a VISITOR. The download page is secured (as is my whole site). If the download links are secured, i can’t download. If the download links ar not secured, I can download. So if the download links are just http and not https, then in this scenario everything is fine.

    2: I go to a PRIVATE download page on my android device as a MEMBER. If the download links are secured, i can’t download and if the download links ar not secured, I can download (just like in the previous example). However, I can only download if the access settings for this package is set to “All Visitors”. Meaning that it is not protected from unauthorized downloads. If the access settings are set to “Subcribers”, then I get the “Access denied.txt” file. I guess because I am logged in the HTTPS version of the site not HTTP. So changing links to http is not really a viable option here.

    3. And the last thing. Because the user is not logged in the http site, but in https site, PDF stamper is not doing it job properly either (can’t acces to the email that is supposed to be stamped).

    So in simple words – How can we fix this issue, so HTTPS download links would work on all devices?

    #47339

    Shahriar
    Moderator

    Hi,

    Checking all the issues you explained. All required issue will be fixed in next update. BTW, multiple downloads of same package does not increase the count.

    Thanks.

    #47305

    In reply to: User Restriction


    Shahriar
    Moderator
    1. Go to Admin Menu Downloads Settings Frontend
    2. Select “Author, Editor, Administrator” for option “Allowed User Roles to Create Package From Front-end”
    3. Create a page for the short-code [wpdm_frontend]
    4. Now any user with role from Author to Administration will be able to manage their documents from front-end
    5. When creating document, user can set “Subscriber” for “Allow Access” option
    6. And all users will subscriber role will be able to download file.
    #47289

    AnaliaRu
    Member

    Let’s assume that our user has the role “Silver” and has allowed 3 downloads per day.

    1. Log in with username and password
    2. On the site there are 30 downloads, all visible to the Role “Silver”
    3. The user with the role “Silver” opens 10 downloads in separate tabs.
    4. On each tab will be the button “Download” Visible
    5. Walk every tabs giving each link click “Downloads”
    6. 10 tabs process the download, even if the user with the role “Silver” has allowed maximum 3 per day.

    Then;

    If we open a tab do more or refresh in the open and we find the legend “Download Limit Exceeded”

    It also happens that

    1. If accessed from four different browsers, opening 4 tabs 1 on each browser, the user Role “silver” can download the 4, although the limit was set at 3
    2. In any browser that then a second tab is opened, the message “Download Limit Exceeded” is displayed.

    Saludos!

    #47287

    In reply to: WPDM – Stripe


    Shahriar
    Moderator

    Please install this add-on too:

    Premium Package – WordPress Digital Store Solution

    Then you will be able to set price for items, and configure payment gateway from Admin Menu Downloads Settings Premium Packages Payment Gateways Tab

    #47173

    Shahjada
    Keymaster

    All docs are available here:

    http://www.wpdownloadmanager.com/docs/

    To show all packages in a page either you need to use this short-code:

    [wpdm_all_packages] – List all downloads in tabular format in a page

    Or use this add-on:

    WPDM Directory Add-on

    #47171

    Shahjada
    Keymaster

    Except email lock with “Mail Download Link” option, all other options downloads the file instantly.

    #47135

    In reply to: Cannot install AddOns


    Shahriar
    Moderator

    It is happening for JavaScript conflict with any other active plugin or theme in your installation, however you still can download those from here http://www.wpdownloadmanager.com/downloads/free-add-ons/ and install manually.

    #47128

    In reply to: Amazon S3 Not Working


    peterivas
    Member

    I have had a functioning WPDM plugin on my site for about 2 years. This is the second time I have had issues with Amazon S3 permissions. I am getting access denied errors all of the sudden, and do not remember how we got around that last time. I just updated from V4.5.5 to V4.5.6 last night and did not fix.

    This is not the same issue, considering not all downloads are getting blocked, but I am getting the same error message of “access denied”. The Download buttons I have created before last week are still working as expected and provide access to files which were uploaded to the Amazon S3 servers before last week.

    <Error>
    AccessDenied
    <Message> Access Denied</Message>
    <RequestId>F676DC3185482D93</RequestId>
    <HostId>
    kgGJJKa8QIODasvdSjnP3nnvjlez5AgrgcR9xZfDZUHNckK+Dz/Dnp9gq6nvdlypZk9eY6iRZ7I=
    </HostId>
    <Error>

    More clues from my Support team:
    We are using WP Download Manager (WPDM, ) for file sharing on our online Support Lounge as a way to provide access to files hosted on the Amazon S3 servers.

    Using this plugin requires to:
    1- Upload files to the Amazon S3 servers
    2- Create a WPDM on the website backend
    3- Copy the short code (for example: [wpdm_package id='19690']) pointing to this WPDM entry
    4- Paste the short code on the Support Lounge page – the Support Lounge page then shows a Download button which when clicked starts the download of the file hosted on the Amazon S3 servers.

    I have had no issues for weeks going through these steps (1-4) and providing our customer access to download files online. When I uploaded 2 new files (a ZIP and a PDF) on the Support Lounge at the end of last week, I was able to go through steps 1 to 4 but clicking the Download button would show the following error instead of starting the download of the file hosted on the Amazon S3 servers:

    I suspected the files I had added to the Amazon S3 servers were somehow incorrectly uploaded, I therefore performed the following test. Using the Amazon S3 URL of a file I had uploaded in the past (URL previously proven to be good) and for which was already shared on our Support Lounge, I went through steps 2 to 4 to see if the problem was with the WP site / WP plugin. This steps also created a non-working Download button – same error message about Denied Access.

    Going through steps 2 to 4, using a file hosted locally to the website rather than on the Amazon S3 servers, I can create a working Download button.

    Interestingly, the Download buttons I have created before last week are still working as expected and provide access to files which were uploaded to the Amazon S3 servers before last week.

    It looks like there might be an incompatibility between S3 and the WPDM. Maybe S3 was updated with slightly new requirements for which the WPDM plugin needs to be updated? There is a new version of the plugin available, shall we try it?

    #46978

    jfruehe
    Member

    I am using your plugin to create a downloads section for a wordpress site. The key is that all of these files cannot be downloaded by the general public, only by registered users with certain WordPress user roles (we have had to create new roles.)

    When someone comes to the site, the download link is not there, it requires you to login. (good) As an administrator I can login, access and instantly download any file, but if I create an account as “NDA Customer”, “Partner” or “Developer” and then login as that customer, the DM will just spin for a while then give me a 503 error.

    I have checked on the download file and it has all of the right users identified.

    Then I checked by adding “all visitors” to one of the downloads. Again, only the admin could download.

    THIS IS A BIG PROBLEM!!!

    I need to address this ASAP. I am totally OK with the answer being “you didn’t test this enough” because I was only testing with the admin account and a general user account (to ensure the files were hidden).

    But I need to know how to fix this because I need others to be able to download.

Viewing 25 results - 3,226 through 3,250 (of 4,372 total)