I’ve installed v.4.5.6 and the migration tool, but i don’t see any downloads in the migrate tab. What i’m doing wrong?
I am using the pro version to build a download area for a tech customer. They will not have a high volume of downloads (right now) but over time that will increase.
Here is the current page:
https://www.knupath.com/support/ (only registered customers who have signed an NDA can actually download)
As you can see, they have a May release and an August release. This is marginally workable right now (this is how they want it laid out) but down the road it will become unmanageable.
I would like to be able to either create a new metadata item called “release_version” that I can filter on “current” or “archive” in order to group all of the current releases at the top of the page. Currently I use three statements to build out the 3 category lists on the page:
[wpdm_category id="releases" operator="IN" title="Releases" toolbar="1" template="57a8ed44855d6" cols=1 colspad=1 colsphone=1]
Ideally I would like to add a filter like release_version=current onto the statement, in order to filter out only the files that I want at the top.
Is there any way to do this easily? I can see how to create a custom field, but don’t understand the nomenclature for filtering.
Everything was working fine, then all of a sudden the user dashboard stopped tracking downloads. Any idea what the issue could be?
Hi I am modifying the PHP file wpdm-all-downloads.php (=all packages responsive list) and putting it in our child theme:
I have tried to change Create date
<?php echo get_the_date(); ?>
to Latest change/update/save date
<?php echo get_the_update_date(); ?>
but that code did not work at all…
What code should I use??
I downloaded the premium plugin and input my key. As seen in the plugin, I clicked to install the plugin, got a success message, and when I click save/reload, it prompts me to install again. I can’t access the features I paid for?
Additonally, how do I create a downloads page with listing of categories? I can’t find the right shortcodes in your documentation. Thanks.
1. Problem: I have WPDM v4.5.5. Unable to install latest update v.4.5.6 no matter how many times I tried.
2. Problem: When user downloads my software, he gets a download link email. I’m unable to customize this email even though I located where the email templates were in WPDM. The previous coder configured the first one but I cannot find it anywhere to customize it further.
3. Problem: To disallow robots to download my software, I activated the inbuilt reCAPTCHA through Google before a download can be initiated. When I click on “I’m not a robot”. it starts to load but hangs.
Metatron
(Dr. Raaj)
Hi there,
I’ve set up the plugin and had a few teething issues (as a lot of people do from the looks of the forum!)
I’ve had to manually hack the class.PackageLocks.php file as using email lock, and when doing so the little pop-over’s title of simply “email” didn’t seem quite sufficient. Bit strange that there’s no simple way to change the fields or their labels on this through the plugins front end settings. Anyway, that’s fine, I’ve figured that out.
I’ve also changed the wording used on the success popover from “Download link also sent to your email!” to “Thank you, your download will begin soon” partly because the emails didn’t appear to be working (for my corporate email address at least, it turns out it does work for my personal address) but also because I don’t actually want emails sent to users – I only want the download to happen while they are on the site, there and then.
Please can you advise how I can turn off the email send function. We are simply using the email lock to understand who is requesting downloads of factsheets. We don’t want any automated emails going to them (especially when it seems tricky to edit the template of those emails to remove your own logo/advertising banner on the top!)
Thanks in advance
John
Hi, recently purchased the newest version in hopes to fix the issue where some of my customers can’t download files. Tried many things and came to conclusion that the problem is with https.
There are several issues here all starting with in the https.
1: I go to a PUBLIC download page on my android device as a VISITOR. The download page is secured (as is my whole site). If the download links are secured, i can’t download. If the download links ar not secured, I can download. So if the download links are just http and not https, then in this scenario everything is fine.
2: I go to a PRIVATE download page on my android device as a MEMBER. If the download links are secured, i can’t download and if the download links ar not secured, I can download (just like in the previous example). However, I can only download if the access settings for this package is set to “All Visitors”. Meaning that it is not protected from unauthorized downloads. If the access settings are set to “Subcribers”, then I get the “Access denied.txt” file. I guess because I am logged in the HTTPS version of the site not HTTP. So changing links to http is not really a viable option here.
3. And the last thing. Because the user is not logged in the http site, but in https site, PDF stamper is not doing it job properly either (can’t acces to the email that is supposed to be stamped).
So in simple words – How can we fix this issue, so HTTPS download links would work on all devices?
Let’s assume that our user has the role “Silver” and has allowed 3 downloads per day.
1. Log in with username and password
2. On the site there are 30 downloads, all visible to the Role “Silver”
3. The user with the role “Silver” opens 10 downloads in separate tabs.
4. On each tab will be the button “Download” Visible
5. Walk every tabs giving each link click “Downloads”
6. 10 tabs process the download, even if the user with the role “Silver” has allowed maximum 3 per day.
Then;
If we open a tab do more or refresh in the open and we find the legend “Download Limit Exceeded”
It also happens that
1. If accessed from four different browsers, opening 4 tabs 1 on each browser, the user Role “silver” can download the 4, although the limit was set at 3
2. In any browser that then a second tab is opened, the message “Download Limit Exceeded” is displayed.
Saludos!
I am using your plugin to create a downloads section for a wordpress site. The key is that all of these files cannot be downloaded by the general public, only by registered users with certain WordPress user roles (we have had to create new roles.)
When someone comes to the site, the download link is not there, it requires you to login. (good) As an administrator I can login, access and instantly download any file, but if I create an account as “NDA Customer”, “Partner” or “Developer” and then login as that customer, the DM will just spin for a while then give me a 503 error.
I have checked on the download file and it has all of the right users identified.
Then I checked by adding “all visitors” to one of the downloads. Again, only the admin could download.
THIS IS A BIG PROBLEM!!!
I need to address this ASAP. I am totally OK with the answer being “you didn’t test this enough” because I was only testing with the admin account and a general user account (to ensure the files were hidden).
But I need to know how to fix this because I need others to be able to download.