On my downloads pages I’ve put a link to the author’s profile. However the url always returns: /author/test. Could you assist me in figuring out why this is happening? Here is an example package: https://dev.jachall.com/download/main-package/ when you click on the author’s name: Test Person it goes to the /author/test url which is blank.
How do I centre an image and/or button in a template where the image is above the link text or button?
How do I get my links to display as they do on the demo site for template Panel 1/3 and on the new downloads on the home page?
What is the easiest way to display only an image without any buttons or text. Can I use the featured image of the custom posts in a post carousel for example.
Will you be adding functionality to make the templates easier to work with without CSS knowledge? The functionality is great but getting it to look great is challenging.
My url is innerpeaks.org. I am using the Beaver Builder child theme.
Thanks,
Andrew
Hi there,
We use your document management system and even though all files need permission to show, they can still be accessed here: https://fordanddoonan.com.au/downloads/f-d-documentation-information/ in archives. How do we hide this?
I tried disabling the Archive Page but it still shows.
https://drive.google.com/file/d/0B2NrjYBngVBpNUhvU0FhdEM2bEE/view?usp=drivesdk
Many thanks
Ross
Dear support
we installed on our new installation downloadmanager + WPDM – Archive Page Add On. Both we have have also installed on our old installation and everything runs fine.
On new installation it is no possible to use WPDM – Archive Page Add On. If we place it via shortcode and generate test downloads, you see it at the front end but there are no downloads shown. Categorie shows the right count –> 2 downloads, but if you click on it, message appears “no download found”. And there are also no downloads shown below….
We are using current wordpress and downloadmanager version. Theme enfold with several plugins also CPT Ui.
We are not able to find the problem. Any suggestions? If neccessary I could provide you login data.
Thanks in advance Marc
I just purchased the Pro version license and I keep getting “invalid license key!” when I try to submit it. Does this mean that I have to completely upgrade to the new version before updating the license key? If so, will I lose all the downloads that I’ve already got listed currently on the site?
I put the userdashboard in a page apart from the downloads and so when I navigate in the userdashboard and I click on “my download” all links after no longer works. It brings me to a detail page of a download.
can you help me
Dear support
we want to move our current downloadmanager database to another installation. Problems are: We need to keep the ids of the downloads, is that possible? If yes how to proceed the movement to the other installation.
We tried to export via wordpress export function and import this file via import into the new installation. This does not work this way. Could you please advice the steps to move downloadmanager?
Thanks in advance for your help Marc
Hello,
Noticed on a client site today that documents no longer display on pages. All we see is the following “586d6b8edce12” – see screen shot here:
https://www.dropbox.com/s/rtxusb1o3ybra23/Screenshot%202017-05-11%2014.32.40.png?dl=0
I went ahead and updated the plugin, but that didn’t seem to help. Searched the support forum but with no luck of finding a solution. Any ideas? Thanks in advance.