You can limit the number of downloads allowed for each generated download link from a locked package. Please find the Private Download Links Usage Limit option in Settings Basic File Download Panel and set it to 1. That should prevent further downloads using the generated links.
Send temporary wp-admin login info in private reply if that doesn’t work.
My WP site has its own accounts, groups, etc & requires users to sign in. In the package settings, I use a group in the “allow access field”. I cannot setup locks, such as using a password.
Unfortunately, after someone downloads a file, it is showing a link in the backend that would allow anyone with the link to download the file, even if they haven’t authenticated to the site. The link only appears after the file as been download and is contained in a warning message:
Resource interpreted as Document but transferred with MIME type application/zip: “https://customer.verodin.com/wp-content/uploads/<file name>?rs_file_key=16992570955bb400f349186671353660”.
I’ve verified the part of the link that allows anyone to download is the rs_file_key at the end.
How do I prevent the warning message completely or have the key not be displayed?
Sorry, not sure if WP All Export is compatible or not. You can use the default WordPress export option ( Tools Export ) to export downloads. It exports all custom package data.
You can control the download page view using Page Template. There are lots of built-in page template and you can build your own custom template if you want. Check available page template in Dashboard Downloads Templates page. When creating or editing a package select the page template from package settings meta box.
Looks like you haven’t setup access roles on package settings. Please check the Allow Access option in your package settings and set necessary user roles there. If you want everyone to have access to the package then set All Visitors as value.
I’m trying to export all downloads with a shorcodes. I’m using WP All Export. I’m not able to do this as I don’t see this custom field. Could you help me with this please.
Currently, it is not possible using a template. But you can copy the direct download link from all downloads page in the admin area. Each package has a button to generate a direct download link.
After copying the link you can attach it to any text you want.
The file *DID* exist in the amazon bucket and it does not have special characters. The issue is it works for a while and then the key expires. It means I have to go an check all my downloads and fix anything that has broken. I have fixed the issue by re-adding the file from the bucket in the system so I can’t send you to a package url at the moment. It’s a KEY expiry… not a document issue.
Please check your category settings from Downloads Categories page. Maybe users are getting access from there. Uncheck All Visitors from category settings and save the updated option.
We have already restricted downloads to Subscribers, Customers & Administrators. Can we not do that? We do not have All Visitors checked at all and it still allows you to download if you are not logged in.
Everything is now connected, and downloads working. However, there is another issue that comes up. When I go to pay for a single download, the credit card transaction goes through smoothly. But then the user is taken to a page that shows the order id, and a blank email address. When I type in the email address, I get the following error message:
Session was expired. Please try again
How do I get around this error, and why does the user see this screen at all? How do they get to the page where they can actually download the PDF they just paid for?
You can do it easily by restricting downloads only to subscribers. Remove ‘All Visitors’ from package access settings and add ‘Subscriber’ instead. Then only logged in users will be allowed to download the files.
Do you want a link to the package details page from the all downloads table? I have replaced title with page_link in all packages shortcode to add the details page link in package title.
I have installed the Prime and Download Manager Pro. Also created a custom homepage to match the demo style. You can start adding your downloads now. Let me know if you have a further query.
2 ) We will fix it in next release. For now, you can use another page template. The code is shown in Single Column, Flat page template.
3 ) Yes, you can use category shortcode to downloads from the selected category or categories. Or you can use all packages table to show all downloads.
I’m using WP All Import to import downloads. Everything works fine for me except I’m not able to attach downloads to the post. I upload them into FTP to download manager folder. I contacted WP All import and got a reply:
“You will need to identify how the download manager plugin stores the download information. If it’s in regular custom fields or
the data is stored in a more complex manner.”
Hi, I have a problem with the downloads. I had already contacted you in the past and you had solved the problem, but probably due to an update the problem occurs again. In the various articles, such as this: https://designpress.it/julia-marmi-presenta-al-cersaie-i-vincitori-del-concorso/ files can only be downloaded by authenticated users. After authentication, however, the site leads to another page, but I need it to remain in the pages where it is located and that allows the user to choose which files to download.
I currently use Member Mouse for my site’s membership.
I have two membership levels (standard & premium).
The difference for the two levels of membership are the files they are able to download.
For example, the standard membership would allow all members to download social media graphics in the JPG format. I have all of this set up and created downloads for all of those.
However, the premium membership, I want to add an additional download option as a Photoshop file for each graphic.
What’s the easiest way to do this? I would prefer to just add an “download option” to each file for that specific membership if that is possible.
You can get the download link from All Downloads page and attach it with inline words. Each package has a Generate Download Link button. Retrieve the master download link from there.
Another element, which might help or not : I just tried creating another package, using the ‘explorer’ functionnality to use the same document as one of the package that works – and it works : it’s the package called ‘Encore un essai’. This one displays.
I would thing it has something to do with the database, and an eventual corruption, but the downloads all work on the original wabsite…
One last thing : everything was working fine as of last Thursday. The only modifications after that were the addition of two plugins (Instagram Gallery, WonderPlugin Carousel) and a couple of css changes. I’ve already tried to deactivate the two plugins, to no avail.
I really do not know where to look, or what to test…
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