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I’m using the wpdm all packages shortcode on a page that has an intro section above the Downloads table.
The table is only visible when you scroll down the page.
When you click on one of the category names to filter the results, the page reloads and opens back at the top of the page.
This means that the user has to scroll back down to see the results, which is not very user friendly.
Is there a way to maintain the scroll position on page reload?I’m using an edited version of wpdm-all-downloads.php and I’ve found the __dt.on(‘page.dt’, function() with scrollTop parameter, however this seems to apply to Ajax reloads, when ordering or searching, and not to page reloads, when filtering?
These methods seems useful, but I don’t know exactly how and where to add them to work with your shortcode:
https://stackoverflow.com/questions/17642872/refresh-page-and-keep-scroll-position
https://www.freecodecamp.org/news/location-reload-method-how-to-reload-a-page-in-javascript/In reply to: Install WPDM Pro
Hi,
As usual other plugins, you can install the WPDM PRO too, please install the plugin from
Plugins > Add Newupload pluginthen upload the zip plugin and install and activate it. Then you find the name calledDownloadsoption in wp-admin menus. You can also use this as other plugins. let me know if you need further assistance.Thanks.
In reply to: Package View
Please now check, it has been adjusted again. It is working fine now. the
tplsfile has been modified inwpdm-all-downloads.php.Thanks.
In reply to: Package View
Hi,
I have adjusted the page which you have given, please check now, I have adjusted the
wpdm-all-downloads.phpfile from thetplsfolder.also created a folder in your theme
download-manager/tpls/wpdm-all-downloads.php. please check and let me know if it works for you.Thanks.
I have a digital downloads store setup, I am using Download Manager Pro to handle the file purchasing and downloading.
The PayPal and Stripe payment methods are being used.
I have noticed this issue on guest purchases I have not tried purchases by logged in users.
Scenario 1:
A guest user purchases an item using Stripe, after purchase they are taken to the download page to download their product and receive a receipt email from Stripe and an email from my store which I have setup using the email template options, it contains a link to the download page and the information they need to download their product again if they wish.Scenario 2:
A guest user purchases an item using PayPal, after purchase they are taken to the download page to download their product and receive a receipt from PayPal, there is no email sent by the store telling them how to download the product again if they wish.
If I use PayPal IPN the receipt email from PayPal contains some product information. If I use the new PayPal API method the email from PayPal contains no product information.In Scenario 2 I expect the store to send an email in the same way as it does for Scenario 1 so that the customer receives an email from the store telling them how to download the product again if they want to.
I totally fail to understand how this functionality is either not implemented or has remained broken for so long.
Unimpressed
Hi there,
My client would like the option to filter packages by tags in the ‘wpdm_all_packages’ shortcode.
I’ve managed to add tag support by copying the ‘wpdm-all-downloads.php’ file to a ‘download-manager’ folder in my child theme and adding the following code:// CUSTOM ADDITION: TAGS $tags = get_the_tags(get_the_ID()); $ftags = array(); if (!empty($tags)) { foreach($tags as $tag){ //$taglink = get_tag_link($tag->term_id); $ftags[] = "<a class='sbyc' href='{$cfurl}{$tag->slug}'>{$tag->name}</a>"; } $tags = @implode(", ", $ftags); }and
case 'tags': echo "<span class='__dt_categories {$cxc}'>".$tags."</span>"; break;This works fine as far as displaying the tags in the table, but it does not allow us to filter the results using the tags.
When we click on a tag, the table shows ‘No results’.
I’m assuming that the dataTables files have to be edited in some way to add tag support there? Or is there another solution?
Could you point me in the right direction to get this to work?In reply to: AMP Hates WPDM?
The URL you sent is a default archive page, which is controlled by your theme and may not show download buttons if you don’t select an archive page template, instead of showing the default archive page it is better to use a short-code. Yes, give me temporary wp-admin login info in a private reply, I shall create a sample archive page for you using
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/In reply to: AMP Hates WPDM?
In reply to: Amazon S3 downloads
Hi,
After attaching a file from AWS S3 bucket to a package and selecting the category, and thus publishing it. you can use the shortcode
[wpdm_category]and use the parameter from the doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/. Please check and let me know.Thanks.
Hi I am just following up on this issue. Please advise as soon as possible.
Please note that this issue is not limited just to my site. Just do the following steps on your demo site:
1) Change download limit to 5 downloads for the user role.
2) Go to a download button for a product and click the same download button 5 times in a row, and then click refresh. You will see that you have used up all of your available downloads.This is clearly a bug that needs to be fixed. Please advise on the status of the fix.
Thanks.
Hi,
Have you checked this option
Downloads > Settings > Basic > Access setting > When the user is not allowed to download > Hide Everything. it is based on theAllow Accessoption. please check and let me know.Thanks.
In reply to: WPDM breaking core site features
First, due to long delays in getting help, I to avoid the conflict with WPDM blocking one of my theme utilities, had to recode the page to use another utility (present my data with a different look). This took 2 days. Our site was functionally ‘down’ for two weeks before we decided to take this step and could schedule the work.
Now, FYI, in the UI I was previously disabling fonts and CSS, running Bootstrap 4.
I did not test disabling Bootstrap JS because I did not see your message until I finished my recode. I looked immediately before beginning, so it crossed after I was comitted to another strategy.I’m really disappointed that the #1 plugin of this type is giving such poor service. We’ve invested many days deploying downloads with your plugin so we are captive now.
We’ve had MORE trouble with your plugin than all others combined. Starting with the security hole that let our site get hacked. I understand that sort of thing happens. But we do not believe you should advertise support as a feature of your pro version– it takes too long.
Did anyone ever log in to the site with the credentials I supplied? We use 2FA (everyone does now– you should really supply an email address) and I unlocked it for your support. Seeking support only added weeks to our be offline.
i’d prefer to mark this as “ABANDONED” rather than “RESOLVED”. Nothing was fixed.
Thanks
We have heard from multiple clients that they are receiving strange error messages whenever they try to publish a download package on their site using the WP Downloads Manger plugin:
Warning: rawurldecode() expects parameter 1 to be string, array given in /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php on line 1116
Warning: Cannot modify header information – headers already sent by (output started at /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php:1116) in /srv/users/serverpilot/apps/thinksite/public/test1/wp-includes/functions.php on line 6221
Warning: Cannot modify header information – headers already sent by (output started at /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php:1116) in /srv/users/serverpilot/apps/thinksite/public/test1/wp-admin/includes/misc.php on line 1259
Warning: Cannot modify header information – headers already sent by (output started at /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php:1116) in /srv/users/serverpilot/apps/thinksite/public/test1/wp-admin/post.php on line 231
Warning: Cannot modify header information – headers already sent by (output started at /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php:1116) in /srv/users/serverpilot/apps/thinksite/public/test1/wp-includes/pluggable.php on line 1281
Warning: Cannot modify header information – headers already sent by (output started at /srv/users/serverpilot/apps/thinksite/public/test1/wp-content/plugins/mainwp-child/class/class-mainwp-child.php:1116) in /srv/users/serverpilot/apps/thinksite/public/test1/wp-includes/pluggable.php on line 1284
I was able to replicate the issue, and after disabling all plugins, etc., I was able to find out that it was a conflict with the MainWP Child plugin, which we use on all our sites to link them to our MainWP hub, that causing the problem (https://mainwp.com/).
I have tested this on a dev site with only the MainWP Child and Download Manager plugins installed (https://thinksite.co.za/test1/) and I am seeing the exact same error messages. Disabling the MainWP Child plugin resolves the issue.
When one tries to publish a new download package, it redirects to the error screen, but the package does actually get posted – ie. if one clicks “back” and checks the download list it does appear there, but we can’t have clients seeing errors like this whenever they try to work.
Please let me know if you need admin access to our dev site to investigate.
Hi,
Please follow these steps if it helps you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.In reply to: I am having trouble updating the pro plugin
Hi,
Please follow these steps if it helps you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.Thanks
Hi,
we have recently upgraded our site to WP 5.4 and WPDM 5.0.8.
We have email lock activated. Previously when the user clicked Download from the pop-up window displayed after entering name and email, the download would start. Now the user is taken to the download details page and enters an endless loop.
Example: ERP-Scale utility downloads
Can you please investigate what has changed with the recent upgrades. This is urgent as it is blocking all downloads from our site.
Thanks
IanHi,
In this case, you can use,
Downloads > Settings > Access Setting <strong>When user is not allowed to download: Hide Everthing OptionPlease check.
Thanks.
In reply to: Invalid license key!
Hi,
Please follow these steps if it helps you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.you can also try logout/login again from your site.
Thanks
Hi,
Have you checked
Allow Accessoption from the package settings? It will give you a chance to restricting some visitors to the particular package. Also, you can checkDownloads > Settings > Access Setting <strong>When user is not allowed to download:</strong>option. please check.Thanks.
In reply to: Update pluggin
Hi,
Please follow these steps if it helps you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.Thanks.
In reply to: Make it simple?
Hi,
Yes, it is possible, if you are using WPDM PRO, you can do it from
Downloads > Templates > link-templates/page-templates, you canclonethem or create a new one. and thus you can edit them or use in your own package settingspage-templates/link-templates.Furthermore,
you can follow the link below documentation,
by default, you are usinglink-template-default.phpfor link template andpage-template-default.phpfor the page template. As documentation, you have to copy the file in the theme directory naming a folder calleddownload-manager, then paste it intpls>page-templatesfor page template ortpls>link-templatesfor link template. and edit them as your own requirements.Thanks.
In reply to: Invalid key license
Hi,
Please follow these steps if it helps you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.To enable the auto-update, login to your WPDM account from the
Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.you can also try logout/login again from your site.
Thanks.
The messed up pages is gone, but I don’t want the login blog which redirects to a profile page which I don’t want either (username/password appears three times on https://beta.chmse.com/membership-categories/). And now page https://beta.chmse.com/membership-categories/ has HUGE pdf icons on two of the downloads and I can’t get rid of them.
The free version was perfect. It installed and configured quickly and with no issues. Only reason I opted for the Pro version for batch uploads, which has not been completed.
