Please remove line 414 and 415 from /download-manager/tpls/wpdm-all-downloads.php to fix the issue. We will add the patch in next release of WPDM.
I’m trying to use [wpdm_all_packages] which works until I click on a category. IF I click on a category it lists them BUT if there are more than 1 page of downloads for a specific category it says there are non.
ex. https://www.bluestreakequipment.com/magnetic-product-literature/
Click Assembly Instructions for the category. 20 list. There should be 26
Click for page 2 or next. You will see there are non found. There should be 6 more.
Is this a glitch or have I done something wrong?
On the same session, multiple downloads of the same pacakge are counted as a single download. Logging such downloads create redundancy in the record. That’s why those are ignored. But the initial download is logged as it should.
Also, try downloading the package again after a few minutes of initial download. If the limit is set to 1 / user you won’t be able to download the package. Because in a new session download will be counted again.
If you want a more advanced limiting feature that controls the limit globally then check the Download Limit add-on https://www.wpdownloadmanager.com/download/download-limit/
Sorry about the naming confusion. Archive Page and Directory add-on refers to the same add-on.
From now on you can do do the automatic update. Login to your WPDM account from Downloads Settings Updates page to allow automatic update.
Hi,
While smaller files < 100MB seem to download file, larger files ~6GB always fail.
We are using the dropbox plugin and I’m doubtful that the issue is with dropbox servers.
The issue is prevalent on multiple systems and OS’s.
Any thoughts are much appreciated.
Hi,
We haven’t changed anything related to roles. If you want other users to create pacakge then use the frontend uploader. Set the allowed user roles from Downloads Settings Frontend Access page.
How did your custom role users create downloads before?
Thanks.
I found it as “WPDM Directory Add-on ” and not “WPDM – Archive Page add-on” on the downloads page. This plugin is difficult to deal with since it doesn’t update automatically. I’ve had to uninstall, delete, then upload the zip. Pretty inconvenient and time consuming when the naming is inconsistent too.
Hello,
In WP Plugins, I have the following messages displayed for Download Manager:
There is a new version of Download Manager available. View version 4.9.8 details. Automatic update is unavailable for this plugin.
Please activate Download Manager license for automatic update. Validate license key
I have a current License that renewed in May, 2019. When I click on the Validate license link, it takes me to the Downloads > License and the current License Key is already there.
How do I update DM? Does it have to be done manually? Why is it prompting me to Validate license?
Thank you,
Michael
Hi,
Your server is blocking the AJAx request sent by WPDM after password submission. It responses with 403 code with the following message.
“Request unsuccessful. Incapsula incident ID: 957000990079771743-199536874895509042”
Please ask your server support to allow the request.
Single File Downloads are working fine
Thanks.
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So, you do not want users to signup on your site. Just want to list them in Downloads Subscribers page and after your approval you want the user to have access to the file.
You have to enable email with ” Wait For Approval” option to do that. I have set this up for this package http://zgemma.org.uk/download/backup-softu-openatv-6-2-zgemma-h9-2s/ You have to repeat the setting for all other packages.
http://prntscr.com/o8pmyk
Hi Shariar
I checked and the Private Download Links Usage Limit was set to 3 – I increased it to 300 and it still gives the same message.
In any case, you get the same problem if you try to download the file from our normal downloads page “downloads.acfconsultants.com”, and the problem arises with all previous files too.
Please can you send me a link to download the previous version 4.9.7 (Pro) until the issue is resolved?
Thanks
Lawrence
Hi I think It is posted.
you need to follow the following steps after you update to v2.7 from v2.6:
Go to Admin Menu Downloads Settings Migrate tab
You will see all files you created with v2.6
Now select around 20-30 files at a time
And click “Save Settings” button
Continue the process for all of the files there
So you have migrated all data from v2.6 to v2.7
Sorry about the trouble, but now you need to re-assign categories to packages
Download and install Advanced TinyMce Button Add-on
You can use the add-on to generate short-codes
As you know, now you can get more free add-ons from here http://www.wpdownloadmanager.com/downloads/free-add-ons/
Hello – Any help with this? This problem is preventing any downloads on my client’s live site. Thanks.
Edit regarding the “send download link.” The link is valid and allows the download basically if you look at it immediately. Although it allows a usage limit of 3 and expiration after 60 minutes. Not sure if that issue is related or not.
Hi,
I purchased and installed the WPDownloadManager Plugin. I’m using the Astra theme. How can I display the digital downloads exactly like the demo? Located here: https://demo.wpdownloadmanager.com/wpdmpro/
I have the plugins required. I also have the Crypto theme. I’d like to continue using Astra, but have my site downloads page look “exactly” like the demo.
How can this be done?
Thank you
Hello,
Today i updated to WPDM 4.9.8 and suddenly my site experienced issues, the archive shortcodes stopped working and at the same time i was locked out of my backend. Only removing the archive plugin via ftp let’s me back in.
The server log displays this:
[Mon Jun 24 08:29:21.641165 2019] [error] [pid 20978] mod_proxy_fcgi.c(860): [client 194.XX.XXX.XX:XXXX] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined function wpdm_tpl_path() in /data/sites/web/skyluxdownloadsbe/www/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php:67\nStack trace:\n#0 /data/sites/web/skyluxdownloadsbe/www/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php(332): WPDM_ArchivePage->_archivePageWithSidebar(Array)\n#1 /data/sites/web/skyluxdownloadsbe/www/wp-includes/shortcodes.php(325): WPDM_ArchivePage->_archivePage(Array, ”, ‘wpdm-archive’)\n#2 [internal function]: do_shortcode_tag(Array)\n#3 /data/sites/web/skyluxdownloadsbe/www/wp-includes/shortcodes.php(199): preg_replace_callback(‘/\\\\[(\\\\[?)(wpdm\\\\-…’, ‘do_shortcode_ta…’, ‘[wpdm-archive c…’)\n#4 /data/sites/web/skyluxdownloadsbe/www/wp-content/plugins/elementor/includes/widgets/shortcode.php(130): do_shortcode(‘[wpdm-archive c…’)\n#5 /data/sites/web/skyluxdownloadsbe/www/wp-content/plugins/elementor/includes/base/widget-base.php(501): Elementor\\Widget_Shortcode->render()\n#6 /data/sites/web/skyluxdown…\n’
Kind Regards,
Skylux
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I guess you have already found the solution for this. Anyway, if someone else facing the same issue, please check this ticket https://www.wpdownloadmanager.com/support/topic/file_list-no-longer-allows-individual-downloads-even-if-enabled/
After more testing, I find that when not logged into wordpress, I can download all pdf files under 1.4mb. all files over 1.4mb fail to load. If I am logged into wordpress, I can download all files with no problems.
I need a fix quickly. We have customers complaining that they can’t get their downloads. If we can’t get this fixed, we’ll have to use another tool or process for downloads.
Download page is: https://www.gsaglobal.org/download/2019-silicon-summit/
Fantastic! Thank You!
Another little request: I would like to improve a download manager for my clients. All my clients will be have a restricted area with more category downloads (I’ll create one single page for any categories). Any page have this structure: CATEGORY (list of all documents of this category) and ARCHIVE (list of all documents expired).
My first question is: is possible to move automatically one document (after expired) from CATEGORY to ARCHIVE?
My second (and last) requirement is the following: my clients have sub-clients. Would it be possible to maintain the structure described above by splitting CATEGORY and ARCHIVE?
Example:
CATEGORY
– SUB-CLIENT 1 (list of all download file)
…..
– SUB-CLIENT N (list of all download file)
ARCHIVE
– SUB-CLIENT 1 (list of all exipred file)
…..
– SUB-CLIENT N (list of all expired file)
To hide the restricted package in category shortcode set “Hide Everything” in Downloads Settings Basic When user is not allowed to download: option.
To hide the toolbar set toolbar=0 in your category shortcode.
Adding multiple files. Bulk downloads (Zip files) are allowed, but stop displaying individual download links. I have set my global settings to allow individual downloads, but it does not appear when adding individual packages to allow downloads.
I am running 4.9.7 with WordPress 5.2.2.
https://www.kumaken-kami.com/wpdm-package/wp-me-p6tftj-4yv/
Any Page Template which uses the [file_list] template tag has stopped showing individual download links. I have a global setting to allow individual downloads, and even if I additionally set an individual package to allow the downloads, it doesn’t show up.
Interestingly, the [file_list_extended] syntax does show individual download links.
In the attached image you can see the [file_list] tag at top (no download buttons) and the [file_list_extended] tag below it (yes download buttons).
I appreciate any help. I am running 4.9.7 on WordPress 5.2.2. Thank you!
Yes, you can easily remove the link from package title.
Clone the link template you are using ( looks like a Call To Action template ) from Downloads Templates page. Then replace the following part,
<a href="[page_url]">[title]</a>
with just [title] and save it.
Then use this custom link template in your shortcode.
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