Search Results for 'all+downloads'

Actually, it seems to be not directly related to Downloads > Premium Package > Taxes, that was just highlighting the connection with the countries I had set up.

It’s atually being driven from the raw WPDM code that creates the pull-down lists for countries & states. If there’s no state = potential error.

Spoke too soon. Had another issue with a Guest Order Invoice not loading and returning me the:

Warning!. Critical billing info is missing. Please update your billing info to generate invoice properly. [UPDATE BILLING INFO] button.

However this time I double-checked that Settings > Premium Packages > Ask for billing address was checked : and it was.

OK, turns out it is ***another*** problem with the Country/State linking. On another matter I’ve asked for Technical Support for Country/State linking over 3 weeks ago, so I’m not holding my breath for a WPDM solution anytime soon. Anyway what I think is happening here is that if a buyer chooses a Country that does NOT HAVE a STATE attached, if they do not put anything in that field the Cart code error checking doesn’t catch this and it writes into the database as an empty string:

a:11:{s:10:”first_name”;s:5:”guest”;s:9:”last_name”;s:4:”user”;s:7:”company”;s:0:””;s:7:”country”;s:2:”AI”;s:5:”state”;s:1:”1″;s:9:”address_1″;s:5:”weqwe”;s:9:”address_2″;s:3:”qwe”;s:4:”city”;s:3:”dwd”;s:8:”postcode”;s:4:”1224″;s:5:”phone”;s:0:””;s:11:”order_email”;s:26:”12345@1234567890123.com.au”;}

I tested again with the exact same Billing Details EXCEPT typing ‘somewhere’ the State field and voila: Invoice appears.

a:11:{s:10:”first_name”;s:5:”guest”;s:9:”last_name”;s:4:”user”;s:7:”company”;s:0:””;s:7:”country”;s:2:”AI”;s:5:”state”;s:9:”somewhere”;s:9:”address_1″;s:5:”weqwe”;s:9:”address_2″;s:3:”qwe”;s:4:”city”;s:3:”dwd”;s:8:”postcode”;s:4:”1224″;s:5:”phone”;s:0:””;s:11:”order_email”;s:26:”12345@1234567890123.com.au”;}

So I’m pretty confident it is the empty string causing the invoice error.

I tried manually editing the broken data but simply adding text into the empty “” space it didn’t work until I twigged that the S:# has to match the character count of the next “string”. No idea why they do this, as there are plenty of ways to count string lengths in PHP. but at least you can fix the problem by editing the record directy in the database.

More testing has shown that everything works fine if you choose a Country with States, because even if the User does nothing they always have a default value that gets written.

So that the invoicing error is linked with any Country THAT DOES NOT have any STATES attached to it in Downloads > Premium Package > Taxes.

I tried adding a blank or a text string into the Taxes field, that by default just shows [/ ], but it doesn’t help – so if the user doen’t enter something into the Cart then the code won’t catch it and although the transaction will process you cannot load the Invoice.

What does that all mean?

It means that any purchasers from those countries – guest or logged in – will potentially have problems loading an invoice. To get around this I will simply turn OFF those countries – so they can’t be selected – so I won’t have to deal with the error.

But if you are from one of those Countries, please feel free to try and get WPDM to at least respond to the error 🙂

It is on the following page. However, I have deleted all the other tags from my site so that they don’t mix in with wpdm tags for now.

https://technicskeyboard.com/downloads/

Shahriar,

I’ve been thinking very hard about this. I truly appreciate your response above. However, the tags taxonomy is very important to my site. It is used to show Members many items (not just downloads) that are compatible with their instruments and it is extremely complex to set up.

What I really need is to be able to identify Download Packages that are tagged with the normal tags. So that when I go to Downloads category or I list Downloads tags etc using your shortcodes, it only lists Downloads.

What I mean is, when I use your shortcodes it should only list Download Packages. So if I use your shortcode for tags, it should show downloads with those tags. if I use your shortcode for categories, it should show downloads with those categories. It is the association of a normal wordpress tag plus a Download Package that is the important association.

I hope you understand what I mean. If I create a new ‘download tags’ custom taxonomy facility then I will have hundreds of duplicated tags in my site and the members will get extremely confused.

I hope you can help with this.

Thanks,
Mike

Thank you Shahjada!
For the second part of my question – would it be at all possible to set the downloads dir above the site root? I did see that download-manager-files is .htaccess protected, but that would be totally awesome.

Thank you very much for your help. Yes, I noticed a small problem now with the page: https://www.dukemaps.net/?page_id=38
It appears those files can’t be downloaded now. Perhaps this has to do with the next update. I really appreciate your help and when this gets fixed so that it is working properly I would like to make a donation or contribution to your software. Please let me know the best way I can do this.

I think what I am struggling with is getting it to work properly on a POST page then also properly in a Tablepress Row. It appears there are some problems with the download links within tablepress plugin. This is why I had to Disable certain functions of the Download Manager Plugin. Particularly Bootstrap CSS needs to be disabled to see the download button within a Tablepress cell as shown in the Link mentioned above.

*** UPDATE ***
I have since gone back into my WordPress to disable Bootstrap CSS so that my downloads will be available in a Tablepress row. I noticed this was unchecked due to your changes. But it prevents people from downloading files if left unchecked.

Thanks,
Paul

I received another phone call today from someone who was unable to do a “Download All” for one of the files under Interactive Faith Bible studies. So I decided to experiment. It appears that the “download all” function fails after the package and documents reach a certain age. For example on https://cad.welsrc.net/downloads-cad/interactive-faith/, the first package created in August 2018 will work with the download all. Any others after that will not.

At this link, https://worship.welsrc.net/downloads-worship/worship-the-lord/, once again, the first will download, but the others will not.

Here’s where it gets interesting – the fourth link down “Practical Ideas for Lutheran Worship.” It was created in 2015, and when you do a download all, there are no documents in the zip file except the one that was updated this past July. Anything before that is treated like it no longer exists in the “Download All.” But there are 13 working files when you go into the package.

I find it hard to believe this is a problem of corrupt files and needing to recreate the packages. If I had a corrupt file, it would seem that I wouldn’t be able to open it individually either. It seems more like a matter of files aging out of the package download option.

Gotcha.

All of our downloads are PDF or JPG/PNG files. Is it possible to link to the file and it not “download”?

Example: Use a HTML img tag with the url to the JPG/PNG file?

You may disregard the last post from me regarding the class.Package.php override. I was able to keep class.Package.php as provided by the most recent version update and make all necessary changes to the wpdm-all-downloads.php file in my custom overrides folder. Thank you.