Search Results for 'all+downloads'

Chiming in to say I have the same issue – 1.7.5 is the version in my purchase downloads. My account is active. Updating Download Manager or attempting to update Form Lock completely removes the Form Lock plugin from the site! I was able to update Download Manager, but then had to reinstall Form Lock. Perhaps you should remove the update notification for 1.7.6 since it is not actually available and is causing the plugin to be deleted? This has been going on for at least two months.

Hi there

Am I right in thinking if we are not comfortable in updating/modifying .php files etc, we have to pay $49 to simply be able to allow for any selected file download to open a new tab/window?

I’ve have just had this comment in from my client who is viewing the draft download page for her site: “Can the pdfs open in a new window – I find that I am always dropping out of websites when a close pdfs” and do not really want to go back and say she needs to fork out more money.

I upgraded from the free version for only being able to supply her with a better stats report to show who and how many downloads have taken place for particular files. We do not even need to use icons etc (see previous support question)

Any guidance would be great,

Many thanks

Yes, the cache issue will only happen for the device previously opened the page, also, that should be temporary, as eventually browser cache clears automatically.

“Unmask Download Link” only will affect the public download link and when you unmask link they are easily crawlable by bots. But private downloads are always secure.

Hi,

You can do it by applying to allow access options to the particular package. And from the Downloads > Settings > Basic, you can do Access Settings ► When user is not allowed to download ► Only Block Download Link. Thus only given access members can download the file.

Thanks.

I’m having the same issues with all desktop browsers. The download links worked before the latest update (3.1.02) when the link masking was turned on. I have turned off the link masking and now the downloads work. Will you fix the issue in the next update so we can go back to masking the links?

Can you please enabling/disabling style/scripts from Downloads > Settings > User Interface for checking. then let me know and also you delete install again the plugin, you won’t lose any data.

Thanks.

I have the same problem with this shortcode;

[wpdm_all_packages items_per_page="20" jstable=0 cols="title,file_count,download_count|categories|download_link" colheads="Title|Categories|Download"]

All downloads are given #-url’s instead of downloads. Adding a single file to a page with [wpdm_package id='4483'] code works for me (tested one document). Also notice that the title of the document is no longer a hyperlink but only a title.

Thanks for helping us out

Hi,

please follow these steps for updating the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

ANd for categories table, are you talking about this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/, here doc describes in details for this shortcode use. let me know.

Thanks.

@sybillevz, here are the ways:

• Importing Products: You can create a CSV file with product data following wpdm importable CSV file form and import them to wpdm in a click. Please follow the doc: https://www.wpdownloadmanager.com/doc/bulk-import/
• Import Customers/Clients: If they are WordPress users, you don’t need to change anything here, otherwise, you may use user import plugin from wp.org
• Assigning products to customers: there are 2 ways:
  1. You may use Premium Packages Add-on, install and activate it, then go to Admin Menu ► Downloads ► Orders ► Create order manually and assign to existing customer. Customers will be able to download the products from User Dashboard ► Purchases Menu
  2. Or, you may use Advanced Access Control add-on, and from edit package with you can assign a package to sepcific users. Customers will be able to download assigned items from User Dashboard ► My Downloads

please check the settings from Downloads > Basic > Access Settings > When user is not allowed to download: you shall find the option there.

thanks.

Hi,

Do you want to change this page shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/, let me know

Thanks.