Hello Schenker Technologies,
For the latest version, you should put the shortcode and parameter as the doc describes here,
[wpdm_category] – Query All Downloads From One or More Categories
I hope you have understood. please check.
Thank you and regards
Hello!
I have a question concerning the update of the plugin. It says: “Please activate Download Manager license for automatic update” but when I type in the license key it says “unvalid license key” but I have a ongoing purchase for the Download Manager.
I want to update from version 4.9.3. to 5.0.5 (?). I’ve read maybe I should update the plugin manually like this:
1. Delete the old plugin
2. Download the latest plugin
3. Activate the license key
My biggest concern is, if all the downloads are lost after this? Or are all downloads back after installing the new one? I don’t know if I can test this on a staging site because I am afraid I would “redeem” the license key then for this domain?
Thank you in advance!!
Paul
Hello Antonio Roldán Ruiz,
I have checked your issue. For now, are you able to update your WPDM copy to the latest version, after that, I shall check it again for you. For updating the WPDM main plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel. For saving settings again for the license key option from Downloads > Settings > License, that will regenerate the access token. Thus the plugin will be updated. please check and let me know
Thank you and regards
Hi Tanvir,
Thank you for the reply.
Does this Addon work with Categories as well? Or does it only work if you specify the specific usernames in the Package?
For example, will users who have a access to download Packages within a certain Category see those all of the Packages they have access to in the ‘My downloads’ section? Or does the ‘My downloads’ section only show you Packages that have specifically be tied to a username?
Thanks
Hello Antonio Roldán Ruiz,
For updating the WPDM main plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel. For saving settings again for the license key option from Downloads > Settings > License, that will regenerate the access token. Thus the plugin will be updated.
And for updating WPDM other plugins, please download your plugin from here,
User Dashboard
and update manually from the wp-admin dashboard Plugins > Add New option
For your issue #1, please share the related URL, if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
please let me know
Thank you and regards
Hi
I have been trying to download the downloads history, but it always return time-out (even if I break it down by filtering a few months at a time).
Can you help me to download:
– all history, total downloads
– all history, unique downloads only
In addition, it looks like unique downloads are not matching. If I filter year by year (unique downloads) and sum it, I get a different # if simply filter unique downloads all years.
Hi,
yes, it was indeed an older version.
As previously stated, we tested the development site with the same user as on the live site. On the live site, the user can see all the download files, on the development site it can’t.
Downloads are only supposed to be shared with this one user role, so we can’t widen it to all/other user roles.
Would you please check again?
Also, would you please tell us why the categories from the widget area are missing from the sidebar?
Thank you.
I’m using [wpdm_archive], how do I NOT show all files when first loaded? Currently on the first page it shows all files the user has access to, but this is a bit messy if they are all in different sub-categories as you can’t tell which file belongs to which category, they’re just all alphabetically mixed together. How do I make it hide the files by default until a category is selected, and possibly even have a message like “Please select a folder/category to view files”.
Thanks
Hi Nayeem, when im logged in again the whole UX of the WP Downloads plugin has reverted to the old style interface. I can’t see any way way to edit this plugin to get it to do what we need to to do with any sort of ease. Can we just request a full refund on this. Its not really doing what we need it to do. It shouldn’ be this hard to try and configure.
If you can let me know who to get a refund I’ll then remove the plugin from the site.
Jeremy
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This reply was modified 2 years, 8 months ago by
Jeremy Purdy.
there should be 6 downloads to appear in 6 different tiles / images. All are setup in the packages section.
Hello Michael,
Hope you are well. Can you please check the doc here,
[wpdm_category] – Query All Downloads From One or More Categories
You can use orderby parameter from here and put the value as title for your alphabetical order. please check and let me know if it works for you.
Thank you and regards
Hi Nayeem
Thanks, the display issue now seems to be resolved. However we’re still having issues trying to even get these to show on our website.
1. HOME PAGE DISPLAY
We have created the package, created the category, assigned the category to the packages. I want to display all the packages (we have 6 in total) using the ‘IMAGE HOVER’ (template) which I’ve imported. But where do we find the shortcodes to actually display this on a page. Can’t seem to find any help docs on this or how to implement this.
2. LANDING PAGE DISPLAY
I then want to display each of the 6 packages separately on 6 different pages. I want these to display individually using the ‘Template Name: Call To Action 3’ template. Again I can’t see how to do this?
3. DOWNLOADS PAGE DISPLAY
For the ‘List Packages’ display. Is it possible to have our own filters in the drop down? Ie a dropdown menu with 6 categories (or tags) that people can filter by, as opposed to only being allowed to filter by the preset publish date etc / sort by ascending / descending. This is how we want this section to display – https://try.wpdownloadmanager.com/archive-page-compact/
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This reply was modified 2 years, 8 months ago by Jeremy Purdy.
We’re using the Packages (Query Download Manager Packages) widget in our website. It generally works fine, but is missing the Title option in the sort selector appearing in the Block Settings. The only options we’re getting are:
– Publish Date
– Update Date
– Downloads
– Views
– Price
How can we get Title to appear as an option? It seems this should be here by default, but is curiously absent.
Hi,
There is actually no issue, you are seems to be seeing less unique downloads due to all guest downloads and all guests are treating as a single user with uid 0. However, we are working on it so that individual guest users are identified by IPs.
I am having the same issue. GoogleBot going crazy indexing the same PDFs over and over due to the random refresh parameter being added to the URL. I tried the Unmask Download Link and this did not remove the parameter. I also tried switching to a file uploaded to the WordPress Media library, this did not help. I then tried the Beta feature to activate flat download URL. For both the Download Manager and Media files I get a Page Not Found error. I have tested with the site cache off.Cleared my browser cache.Not sure where to go from here. I do not want to noindex the PDF downloads although may need to for now as Google is putting a significant load on the server from all of the downloading.
This reply has been marked as private.
Preview will work for public ( All Visitors ) downloads only.
This reply has been marked as private.
Hi,
I am not able to provide a proper link because all of my /downloads are private by default of Ultimate Member. But here’s a screenshot of what I’m talking about. The one encircled with red, how can we remove that via CSS maybe or a setting?
https://drive.google.com/file/d/1p2BBaOBf1wxUrCJRZHEMQ7PGYuRd_3VJ/view
Because if someone clicks that popout button, they can just copy the URL and share the Google URL outside and it’s accessible publicly.
Here’s the link that can pops-out after clicking that button and anyone can access it: https://docs.google.com/viewerng/viewer?url=https://cashflowproject.ca/download/1-survey-list-all-in-one/?ind%3D0%26filename%3D1.-Survey-List-All-In-One.pdf%26wpdmdl%3D466%26refresh%3D634b821a01d9e1665892890%26open%3D1
Thanks
Hello Jeremy Purdy,
Hope you are well. You shall find them from Downloads > Templates and these templates need to be imported, Go to the import template option inside templates and import any template you want as I image shared,
please check
Thank you and regards
marshindustries.net – all downloads say page not found
I understand that, but why are none of the subscribers showing up in the download history?
Using August as an example, filtered between 2022-08-01 and 2022-08-31, it shows all downloads as ‘guest’, apart from 2 subscribers.
In the subscriber list, it shows 527 users downloading something throughout August.
Why do these users not show in the download history – that is an issue and is causing further issues with our relationship with our client.
We have another site pending that would potentially need to use this system, but it relies on this being sorted.
Hello Jorge,
You have to use categories parameter in the shortcode.
categories: use the parameter if you want to show the table for specific category or categories.
example shortcode: [wpdm_all_packages login=1 thumb=1 items_per_page="20" categories="slug1,slug2,..." jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]
More details below:
[wpdm_all_packages] – List all downloads in tabular format in a page
Let me know please for further assistance.
Regards
Tanvir
I have actually already tried the theme switch & disabling other plugins before posting here.
We just added this other page that was uploaded the same with dropbox: https://csmagentresources.com/carrier-resource-center/sc-pdf-downloads/
And they seem to be working fine with the multi-package download.
Hello Antonio Roldán Ruiz,
I have checked that, you are using the gravity forms for form lock, for the gravity form plugin, Add a hidden field and use this tag [wpdm_package_id] as a default value, the tag will be replaced by package ID automatically when rendering a form. you can use this form tag too for indicating in the email that the admin receives for the name of the file that the client downloads. please check and let me know if it helps you.
Thank you and regards
