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Search Results
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I just discovered an issue with apostrophes in Amazon S3 filenames and bucket names running Download Manager Pro 5.0.7 and your WPDM Amazon S3 add-on, version 2.7.8. If there are apostrophes in Amazon S3 filenames, the package links are truncated (cut off ) right after the apostrophe which breaks the links to the downloads on the front end. Also, if there are apostrophes in Amazon S3 bucket names, this causes issues when trying to add files through the Amazon S3 File Source section on the Edit Package page in the backend. With the apostrophe in a bucket name, when navigating buckets to add a file, the contents of a folder aren’t displayed but instead the buckets of the parent folder are displayed when choosing a sub-folder (sub-bucket) instead of displaying the files in that bucket.
This has been an issue at least since version 2.7.7 of the WPDMAmazon S3 Add-on and on Download Manager 5.0.6. Since I need my links to work now, I just went through and renamed all buckets and folders that had apostrophes in them so they don’t have apostrophes which took hours to do. Please fix this ASAP. Thank you.
I use Woocommerce Memberships to restrict access to pages and to show them only to logged-in members. Since last update of this plugin, even if a member is supposed to have access to a protected page, it is always restricted. The behavior stops when I deactivate Download Manager. Then, everything works fine (except that I can’t manage my downloads!). If I reactivate WPDM, the members can’t access the protected pages anymore. The problem here is that I need both plugins and I’d rather they do their own thing 🙂 Any clues? I also wrote to the Woocommerce Memberships team. Thanks a lot! (I tried to uninstall and reinstall both plugins as well.)
Hi there
I have added some files and am using the direct download link as per the following example:
http://myurl/download/documentname/?wpdmdl=3937&masterkey=5e5f8af91035c
This works great on the frontend and the file opens and downloads. However, the counter doesn’t count these as downloads. They all still say zero downloads.
Any ideas?
Hello,
We have WPDM Pro and “All Plugins pack”.
The automatic update was NOT available.
I have updated it manually, but now it is not working as expected.It did not preserve the add-ons that were installed in the previous version.
Even if I try to install them from the Downloads/Settings/Updates page, it says “Success”, but they are not actually installed.One thing that I noticed is a warning from WordPress saying:
Please activate Download Manager Pro license for automatic update. Validate license keyI clicked on the “Validate license key”, and the Downloads/Settings/License page was opened.
I checked the license and it is the one available in our account for WPDM Pro.Is there a license related issue?
Do we need to upload each WPDM add-on manually?Or how can we make it work again?
Best Regards,
Mihai NituIn reply to: Upload History
Hello,
You can check these options, here in front end using the shortcode
[wpdm_frontend], you can see all items as well as which author has uploaded which you can track easily.
and in
Downloads > Stats, you can easily track the download history as well which user/IP has downloaded the file.
hope this will help you.
Thanks.
Topic: excerpt display
I added the shortcode as shown in
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/and added author and excerpt tag.
But the package title is not showing as Link as in the demo
http://demo.wpdownloadmanager.com/wpdmpro/package-list-in-responsive-table/Please suggest, how to show the link on the title.
Topic: Mobile View issue
Hello to all,
Since I added some Download Files to my Page the Mobile View got crashed.
You could see the issue if you access https://pfadiragaz.ch/downloads with a mobile phone.
The Menu bar got extended much further than the site even goes.When i remove the download links, the menu looks like the others too.
Hope you’ll help me
I modified a password for a file to be download in “Downloads” using fast modification.
I set a new password for this download and updated it.
How ever the new password is not taken in charge at all.
What to do.
Remove the download and remake it ?
Thanks for advice.Yes, I am using the latest version of WPDM and the latest version of the Download Limit Addon on my own website.
However, please note that the screenshot that I previously sent was taken from your own demo site:
http://demo.wpdownloadmanager.com/wpdmpro/download/multi-file-package/Try changing the number of monthly allowed downloads on that Demo Site from “9999” to “1” and then test on the above package link.
I’m assuming that the demo site is running the latest versions.
Please advise.
In reply to: Valid and Active License Key: Not Being Accepted
Hi,
Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.For future updates, To update the plugin from plugins page login to your WPDM account from your
Downloads > Settings > Updatestab.
Thanks.Hi there,
We’re using Directory Add-on to show certain parent categories of downloads on different pages. Normally the child categories are shown in the filter menu on the left, but some seem to have disappeared even though they do contain packages.
The site is login only so I will share details by private reply.
Thanks,
Luther
While viewing the All Package page under Downloads, the page view is not at all proper.
I am sharing the layout view as;
https://www.dropbox.com/s/3uohia95kv6e6i2/wpdm-packagepage.png?dl=0Please suggest, how to correct it.
We recently started testing version 5.0.7 and noticed that after updating, our link templates stop displaying correctly. While running on version 4.9.6, the downloads properly display like this.
After we update to 5.0.7, the view is not styled correctly and looks like this:
We have done thorough testing of the following:
1) Deactivating and deleting the download manager and uploading the new version, both through the admin console and through FTP
2) Deactivating all plugins and determining if the issue is resolved (it is not)
3) Switching to the 2019 theme to see if the issue is resolved (the lines came back, but the layout did not).Can someone help us troubleshoot why the link templates aren’t working properly? The Shortcodes we are using are formed like this:
[wpdm_category id="md-crutch-sales-resources" toolbar="1" order_by="field name" order="asc or desc" item_per_page="25" template="link-template-extended" cols=1 colspad=1 colsphone=1]
Thank you for any help you can provide. We can provide access to a staging environment for your testing.
–Sean
We just added a new downloads and aren’t able to change the icon for it. Usually we would use a PDF icon, but when we click on the “icons” tab, there is nothing there. I’ve tried going into existing downloads, and it’s the same issue. Please let me know how to fix this. Thank you!
Topic: Invalid Argument
Hello,
On our site we are using your downloads plugin and absolutely love it. However, we ran into a problem with a handful of the downloads where instead of opening the PDF they take the viewer to the file/downloads page. thinking that this might be a problem with specific PDFs I have tried uploading new ones, I recreated the downloads package, compared setting to other downloads that are in fact working, etc. with no success.
On the two downloads that are not working properly we are getting the following error:
Warning: Invalid argument supplied for foreach() in /home/d1coop71/public_html/wp-content/plugins/download-manager/libs/class.Apply.php on line 685It doesn’t look like there are any updates available so if you can help us resolve this issue we would be very grateful. You can see the issue on this page: https://acscrops.com/resources/ when you click on the 2015 Newsletter fold and try to download either the 2015 Fall ACS Newsletter or the 2015 Summer ACS Newsletter.
If you need any other information from us to help just let me know. Thanks so much!
Just after migration from version 3.0.8 to 3.0.9, all “WPDM Downloads by Category” WordPress blocks defined in Elementor just diappered from pages. Same thing with “WPDM Top Downloads”.
Have to redefine all these blocks. Note that “WPDM Downloads by Category” changed to “WPDM Packages by Category”.
Hope that it will be stable now.
RenéI use wpdm archive page in order to show all categories and downloads in a single page.
https://www.wpdownloadmanager.com/docsfor/wpdm-archive-page-2/I correctly set a template.
Now, I would like to set the same template for the category page, showing the list of all packages of a single category (or tag) with the same layout of the archive page.
I use
taxonomy-wpdmcategory.phpNow this file is the copy of
archive.phpAm I supposed to use this code of wpdm archive in the
taxonomy-wpdmcategory.phpfile?<?php echo do_shortcode('[wpdm-archive cat_view="compact" button_style="primary" link_template="5b0869632bbb6" items_per_page="5" wpdm_package template="5b09e3cfb0b50"]'); ?>Here https://www.wpdownloadmanager.com/doc/template-files/
the “category page demo” is linking to add-ons, have you examples of category page demo?In reply to: No data available in table
Hello,
You can follow this doc https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/, you just have to put a comma after each slug.
Thanks.
In reply to: Massimport doesnt work
In reply to: Adjusting Settings for Similar Downloads
Hello,
I can’t able to get you. do you want similar link templates for your all downloads? please let me know.
Thanks.
Topic: New User Roles?
Hi,
I’m interested in this plugin to use as a download manager for a company’s dealer downloads portal. I’d be using the pro version I assume.
Most of the functionality that I need seems to be available in the plugin, except for the fact that I need to be able to create new User Roles to define different types of dealers. I would need to add about 6 new user roles and that is all I’d need, no more would be added in the future.
Is this something that could be done with this plugin? If I have to modify the plugin, is this something that would be difficult to do?
I would appreciate any help that could be provided as I’m on a deadline for this project.
Thanks
Topic: No data available in table
Hi, thanks for the plugin.
I am trying the free version and followed the instructions on listing all downloads in tabular format in a page. My problem is that i cant seem to be able to display my downloads on the page i keep getting the error “No data available in table”. Please assist
Topic: Sorting by date error
The “All Downloads” Table on my user Dashboard doesn’t sort by date correctly. Everything works fine till December 2019. If I upload files with a later date than 30. November 2019 the files get mixed up.
Hello,
I have clarified everything in my reply it will not take more than one minute to edit that part. If I edit the PHP template part, then it will change the URL of Download files simultaneously for all downloads. If you do not feel comfortable to do this, please give your temporary site login details in private reply for adjusting.
Thanks.
I followed the Prettify your Download Link documentation. Install and activated the WPDM Image Button in the Download-Addon’s page. In fact have re-installed twice. A WPDM – Button Templates plugin appears on my webpress plugins page.
When I go to admin menu->Downloads-> Settings … there is not Buttons Tab.
Where are my image button settings?
