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We have several documents in a members only portal (powered by Ultimate Member) that use Password Lock that no longer open. As far as I know, things were working fine until 2 or 3 weeks ago. When the password (different passwords for each document) is entered, the buttons reads “Processing” and nothing happens. In developer tools, I see a 403 error on [our-website]/wp-json/wpdm/validate-password. When that url is opened, it reads {"code":"rest_no_route","message":"No route was found matching the URL and request method.","data":{"status":404}} Disabling plugins (all except WPDM and Ultimate Member) does not seem to resolve the issue.
Edit to add: no errors when opening [our-website]/wp-json
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Hello Tanvir,
I have two other queries:
1) I want to redirect to a specific page after successfully signing up.
2) I have added plan shortcodes for different pages, like (Home & Pricing) page.
https://mockible.com/
https://mockible.com/pricing/
When I clicked the subscribe button, was it possible to redirect the URL to the pricing page, and then I could select the payment option there?
Let me know if you have any questions regarding these two points.
Thank you
please let me know if the issue has been resolved from your side. your Site Address (URL), WordPress Address (URL) and live URL should be the same. please check and let me know
Thank you again and regards
Hello Acuarel Lab,
Hope you are well. And sorry for the inconvenience. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,
because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link,
Allow Access: Access Control Option
I hope you have understood now.
please check and let me know. If the problem persists you can also share the related URL. if possible, you can also give your temporary wp-admin login details in a private reply for checking the issue.
Thank you again and regards
Hello Nate Stockard,
Hope you are well. It may require taking a customization request here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/ or you can also check our this add-on, https://www.wpdownloadmanager.com/download/advanced-custom-fields/ if it fulfills your requirements. If it doesn’t help you can also share some screenshots or related URLs elaborating on the issue. Thanks for your appreciation.
Thank you and regards
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Is it possible via Add-Ons or templates to associate a related pages URL with a package? See image as an example.
Hi,
recently the ?wpdml= for an direct link stopped working correctly.
When accessing for an example:
https://www.international-petroleum.com/download/?wpdmdl=2561
https://www.international-petroleum.com/download/?wpdmdl=2557
https://www.international-petroleum.com/download/?wpdmdl=2558
It gives the same files to download, while it should be different files.
But when adding some random text in the url like:
https://www.international-petroleum.com/wadawdawd/download/?wpdmdl=2558
It gives the correct document.
As the WPDM Block Hotlink add-on will help you to block hot links to download URLs from external sites, it will not work when it’s a link to an external download site. I hope you have understood.
Thank you and regards
Hello Bill English,
Hope you are well. And sorry for the inconvenience. For password lock process details, can you please check this doc?
Lock Options
And for your issues, please share the related URLs, you can also share some screenshots, if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
I’m using wp-rocket, and this cache is being generated by WPDM plugin itself. It was the same issue with the shortcode [thumb_wxh] shortcode, but fortunately, the shortcode worked without dimensions, i.e., [thumb], and the cache issue was resolved. But unfortunately, it is not the case with [thumb_url_0x0] shortcode. It doesn’t work like [thumb_url].
In short, whenever we add image dimensions to the shortcode, it starts caching the images.
Kindly offer a solution to either disable this cache or make the shortcode work without dimensions.
Hi, is it possible to add the name of the file when adding it from the URL here? https://i.imgur.com/UKVoxXh.png
So that custom file name is displayed in the attachments instead of URL like this: https://i.imgur.com/dPyDMYU.png
I think that would be useful if we are adding a file from google drive for example
Please let me know. Thank you
Hello Simhachalam konari,
I have come forward with information that, you have to add data-package='[ID]' this portion too in this code snippet,
<a href="[download_url]" data-package='[ID]' class="wpdm-download-link wpdm-download-locked btn btn-primary"> Download Now with URL </a>
Thus it will work properly for it. I hope you have understood. please check and let me know
Thank you again and regards
Hi Tanvir,
I’m not quite sure what you are saying in your last message. Yes you are correct that I wanted something to ‘integrate a redirect URL to a thank you page after download’ and you suggested the Lazy Load Plugin. Now I’m struggling to find the functionality within this plugin and I’ve asked if you can point out where the field is that I add my thank you page URL so that after download it redirects to the thank you page. From your message – “So I suggested the plugin when user clicks on the download then it will redirect to thank you page.Here there is no way to add redirect link. you can set thank you page then in that page you may add any link that could be visited by user” – I’m not clear if you are saying that the plugin will do what I need or won’t do what I need. Could you perhaps pass this on to another support person to come back to me. I’m hoping the Lazy Load plugin does have this functionality and if so, still need some help working out how – if it can’t do this, I will request a refund as I bought it on your recommendation that it would meet my needs. Thanks, Mel.
Hello,
I suggested that plugin according to your initial requirement that you want to integrate a redirect URL to a thank you page after download.
So I suggested the plugin when user clicks on the download then it will redirect to thank you page.Here there is no way to add redirect link. you can set thank you page then in that page you may add any link that could be visited by user.
Regards
Tanvir
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Hello Jason Emanuelson,
For menu items to direct download a package, you can follow this way, you can generate a package download URL as I image attached and add a menu from Custom Link as I image attached,
please check and let me know, if it helps you.
Thank you again and regards
Hi,
Regarding the queries.
1. It appears that you are using an older version of the WPDM plugin. Can you please try after updating to the latest version to check whether it’s working or not?
If still, the problem exists then please share the related package URL where you have tested.
2. Awaiting the dev team’s confirmation. Please spare us some additional time.
Regards
Hello 127 Stvdio,
I hope you are using our this add-on,
Elementor Addons
Can you please share the issue-related URL, please? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue in detail?
Thank you and regards
Is there a way to customize the e-mail sent when a customer requests a download via E-mail lock?
I’m sure there is a way, but I am not sure where or how to access the template.
I want to add a couple of sentences and possibly a URL for more explanation.
Thanks.
I will update this thread,
I cannot use default value plugin as my WPDM plugin is too old to support it, but i presume as i paid for the plugin yearly, i would still have support. I know i’m not using the latest version of the plugin but my old server stop in a week and i’m seeking for help.
My main purpose is not to ask for any new wpdm code or addon, but basically to understand how it work
something simple : update wp_postmeta set meta_value = replace(meta_value, 'ns37xxxxx.ip-213-32-0.eu/folder1', 'ns30yyyyy.ip-149-202-85.eu/folder2') WHERE meta_key = '__wpdm_files'; exact SQL request right?
Result : On Phpmyadmin, the field is perfectly replaced by the new “folder2” with new server URL but on the Website, under the WPDM plugin downloads setting, the field “attached files” gets empty!
Another something simple : Export database, edit database with notepad++, replace old download server link with new server link on the 7500 lines concerned, then re-import SQL database
Same… all links were replaced under phpMyAdmin correctly, but “attached file” field on wpdm got empty again…
3rd simple example? doing same but replacing just “ns37xxxxx” by “ns30yyyyy” without any – or . or / or special characters
works great, attached file got updated under phpmyadmin AND wpdm “attached files” badly i need to change the full url…
why???
Is there some joint tables that are linked to wpdm_files that i need to change too?
I’m out of ideas badly, and really need for support. i don’t see myself changing 1 by 1 all the 7500 different wpdm links.
Thanks in advance.
Renz
Hello,
Please ensure that WPDM Pro, WP Membership and Extended shortcode addon are in the latest version.
WPDM Extended Short-codes
If the problem still exists then please share your website credentials in a private reply so that I can take a closer look and work with you to get this working.
Here are the details I’ll need –
# Website Login URL
# Username
# Password
# Related web page URL
We are looking forward to hearing from you.
Good day! We’ve noticed that when using the Elementor WPDM add-on and adding a package list a nicely formatted table as added. This is exactly what we want. However, the file icon and the file title are not links, there is no way to download the file while using this package table. also, we’d prefer not to have the download buttons shown. We like the appearance of the table without the button, but it does us no good if we can download the files. The only link is the category text. Below is an example of the code that is generated. How can we have this same table but with the image and the package title be direct download links to the file itself (not to the package download page).
<table id="wpdmmydls-066a18a6ef5f9ea80e3d04d68d8780f4">
<thead>
<tr>
<th id="title"
>Title</th>
<th id="categories"
>Categories</th>
</tr>
</thead>
<tbody>
<tr>
<td
style="background-image: url('http://intranet.pchc.local/wp-content/plugins/download-manager/assets/file-type-icons/pdf.svg');background-size: 36px;background-position: 5px 8px;background-repeat: no-repeat;padding-left: 52px;line-height: normal;">
<strong>ShoreTel Analog Phone Quick Reference (pdf)</strong><br/>
</td>
<td
>
<a class='sbyc' href='http://intranet.pchc.local/?p=22150&tax%5Bwpdmcategory%5D=shoretel'>ShoreTel</a>
</td>
</tr>
<tr>
<td
style="background-image: url('http://intranet.pchc.local/wp-content/plugins/download-manager/assets/file-type-icons/pdf.svg');background-size: 36px;background-position: 5px 8px;background-repeat: no-repeat;padding-left: 52px;line-height: normal;">
<strong>ShoreTel 560 Phone Quick Reference (pdf)</strong><br/>
</td>
<td
>
<a class='sbyc' href='http://intranet.pchc.local/?p=22150&tax%5Bwpdmcategory%5D=shoretel'>ShoreTel</a>
</td>
</tr>
<tr>
<td
style="background-image: url('http://intranet.pchc.local/wp-content/plugins/download-manager/assets/file-type-icons/pdf.svg');background-size: 36px;background-position: 5px 8px;background-repeat: no-repeat;padding-left: 52px;line-height: normal;">
<strong>ShoreTel 230 Quick Phone Reference (pdf)</strong><br/>
</td>
<td
>
<a class='sbyc' href='http://intranet.pchc.local/?p=22150&tax%5Bwpdmcategory%5D=shoretel'>ShoreTel</a>
</td>
</tr>
<tr>
<td
style="background-image: url('http://intranet.pchc.local/wp-content/plugins/download-manager/assets/file-type-icons/pdf.svg');background-size: 36px;background-position: 5px 8px;background-repeat: no-repeat;padding-left: 52px;line-height: normal;">
<strong>ShoreTel Communicator for Windows (pdf)</strong><br/>
</td>
<td
>
<a class='sbyc' href='http://intranet.pchc.local/?p=22150&tax%5Bwpdmcategory%5D=shoretel'>ShoreTel</a>
</td>
</tr>
</tbody>
</table>
<ul class='pagination wpdm-pagination pagination-centered text-center'></ul>
