Forum Replies Created
Hello Tahasin,
Unfortunately, it’s impossible to update the Download plugin. Since you released update 7, my plugin’s front-end simply doesn’t work.
It’s unacceptable that you released updates in this way, full of problems. This leads me to believe that you didn’t do extensive testing.
On the temporary site I provided for your access, I updated all the plugins (Base and the Archive and Page add-ons), and the front-end is completely broken!
See the problem here: https://wordpress-1016427-6157449.cloudwaysapps.com/biblioteca/
The main problem is with the Archive. After updating it to the latest version, everything became misconfigured.
It’s very disappointing to see the site in this state, which makes me doubt the quality of the plugin’s development. The worst part is, how do you justify this to a client?
Furthermore, I updated the base plugin on the production site, and the category items with accordions now load with the sub-items open, whereas before they were closed.
You can see this problem in this video: https://www.loom.com/share/ec7aa62eb076451782af7ad24e07646e
Do you have any updates on this matter?
I need a decision, as I cannot keep the staging site active for much longer.
In addition, plugin updates are already appearing in my client management system, which raises concern about the possibility of them being updated again and ending up causing new issues.
I look forward to your response.
Thank you.
I use Yoothemes Pro.
Tahasin,
All the plugins were the latest available version. I reinstalled them because I suspected some file might have been corrupted during installation, but that wasn’t the problem.
As I mentioned, the solution was to downgrade the version.
Here is the billing history for the account:
Hi Nayeem,
Great! Thank you very much for your support and I will leave a very positive review.
See you next time.
Hi Nayeem,
Thank you very much for your help.
If I understand the problem correctly, it was caused by a slug conflict?
Hey Neyeem,
I don’t understand the IBB problem… lol
To make things easier, I uploaded the images to Google Drive. The numbering in front of the name is the order of the images inserted here in the post since my first answer. See if you can see them in the following link:
https://drive.google.com/drive/folders/1H5QFvWis0QCXE58m-_-lEAmARhrtvf9L
Hi Nayeem,
I don’t know exactly what might have happened. Please use the download file below as a template for your test:
This file is configured in the category Contribuição Sindical > 2025. This is one of the ones that are presenting problems. Please let me know if you have any difficulties.
In the list of files, in the plugin, you can look for the file “Tabela da Contribuição Sindical Patronal – 2025”:
Image: https://ibb.co/H7f2dxk