Theresa Stacy-Ryan

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Viewing 10 posts - 1 through 10 (of 10 total)
Apr 27, 2022 at 2:39 pm
#171656
Participant
Theresa Stacy-Ryan
OP

Thanks! This worked for me (I had the same question!).
tmsr

Oct 21, 2021 at 11:24 am
#163634
Participant
Theresa Stacy-Ryan
OP

My rating for this response is definitely 5 Star! Thank you, Tanvir!
tmsr

Oct 20, 2021 at 7:24 pm
#163600
Participant
Theresa Stacy-Ryan
OP
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Oct 20, 2021 at 4:37 pm
#163593
Participant
Theresa Stacy-Ryan
OP
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Oct 20, 2021 at 3:26 pm
#163589
Participant
Theresa Stacy-Ryan
OP
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Mar 22, 2021 at 11:54 am
#148991
Participant
Theresa Stacy-Ryan
OP

Awesome! Thank you!!
tmsr

Mar 22, 2021 at 11:36 am
#148989
Participant
Theresa Stacy-Ryan
OP

I am doing this for a University client and they are concerned that this might not be reliable for tracking History. It had worked well up until December 11. Was there a WordPress update or something along those lines that could be looked at for the disruption in the tracking?
tmsr

Mar 19, 2021 at 9:32 pm
#148927
Participant
Theresa Stacy-Ryan
OP

Yes, that fixed the issue for now. Three different people tested it and the downloads showed up on the WPDM History for today. But then how can we rely on the History moving forward?
tmsr

Mar 19, 2021 at 12:15 pm
#148891
Participant
Theresa Stacy-Ryan
OP

OK, I deactivated Download Manager and the two additional WP Download Manager plugins, then reactivated them. I will have the team do test downloads and see if the history shows.
tmsr

Mar 19, 2021 at 12:05 pm
#148889
Participant
Theresa Stacy-Ryan
OP

Same problem – tracking/history was fine until December 11, 2020. That was the last tracking and we know there were downloads during promotion periods. Did a WordPress update mess this up? WordPress, theme, and all plugins are up-to-date.
tmsr

Viewing 10 posts - 1 through 10 (of 10 total)