Jass

Forum Replies Created

Viewing 25 posts - 151 through 175 (of 474 total)
in reply to: file lists shortcodes not working #47666

Jass
Spectator

Jass
Spectator

Hi,

Would you mind providing us with login credentials so we can take a closer look? Your site seems to be on Under Construction Mode. To do this, you can make a post with the following info:
1) Link to your site
2) WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

in reply to: Problems with file description and downloading file #47659

Jass
Spectator

Hi There,
Sorry, this feature is not available.
We have a customization team and if you want to use them, please contact customize@wpdownloadmanager.com for quote.
Thank you.

in reply to: File browser disappeared #47657

Jass
Spectator

I tried using your provided credentials, It gives me ERROR: The username or password you entered is incorrect.
Please check the credentials again.
Thank you.

in reply to: file lists shortcodes not working #47653

Jass
Spectator

Good day,

Would you mind providing us with login credentials so we can take a closer look, as old info is not working?
Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you

in reply to: Vertically positioned legend #47651

Jass
Spectator

As i mentioned earlier, this issue is occurring due to other plugins which is adding few more columns in the table. You can simply select the Columns you want to show in the table.
You can also show / hide this new column by opening the Screen Options panel and clicking the checkbox. Please check the image attached.

in reply to: Vertically positioned legend #47637

Jass
Spectator

Sorry, I meant, I will ask the plugin developer to help you. But looks like the problem is solved.
Thank you for your patience.

in reply to: Vertically positioned legend #47554

Jass
Spectator

The columns issue is occurring due to other plugins which is adding few more columns in the table.
To solve this issue you need to add “Premium Package – WordPress Digital Store Solution” or will ask the plugin developer to help you.
if(get_post_type()=='wpdmpro') return $defaults;
for
add_action('manage_posts_columns', array($this, 'columnsTH'));

Thank you

in reply to: Data table doesn't sort #47526

Jass
Spectator

Sorry for late reply.
Please use YYYY-MM-DD date format to sort properly.
Thank you.

in reply to: Vertically positioned legend #47491

Jass
Spectator

This usually occurs if the installation or wordpress or plugins is not done correctly due to low browser speed.
Please try again.
Thank you

in reply to: Download index page #47407

Jass
Spectator

We have pro version with templates to view download page. This is how we got the look.
Thank you.

in reply to: Email Subscription #47356

Jass
Spectator

Did you follow the settings properly
Follow this steps.

MailChimp Subscription Add-on v1.1.0 released

Or provide me your temporary login credentials using private reply to check if there is any issue.
thank you

in reply to: How To Make All Images Same Size #47355

Jass
Spectator

Sorry this feature is not available.
Thank you.

in reply to: Error from the registration form #47354

Jass
Spectator

Login and registration tab was bootstrap default js is been overriding by your themejs.
I added some code in bottom of download-manager/tpls/wpdm-be-member.php file

jQuery(document).ready(function(){
jQuery("#be-member-btns a").click(function(e){
e.preventDefault();
jQuery(this).tab('show');
});
});

If the user is not register it do shows error prompt.

in reply to: Save Cart Options is broken #47353

Jass
Spectator

Releasing an Premium Package update after resolving this issue soon. Thank you

in reply to: Download page #47307

Jass
Spectator

Try using a short-code like this:

[wpdm_login_form redirect="url-here"]

then, user will be redirect to mentioned URL.

Thankyou.

in reply to: Slow loading per package #47266

Jass
Spectator

I m not able to access Downloads and Plugin option using this login credentials. Please change the role of the user to administration.
Thank you

in reply to: Download Pages Indexed In Search Engines #47236

Jass
Spectator

Sorry, dint get any information. Please can you provide the information again will be glade to help you?
Thank you.

in reply to: Slow loading per package #47235

Jass
Spectator

Please provide your wp-admin credentials using private reply to check the installation. Login is taking too much time to load. If this is happening in selected pages it not for file size, as the page loads the file is not loaded.
thank you.

in reply to: New to Download Manager #47233

Jass
Spectator

Did you mean each file unique code to download?
To do so you need to Enable Password Lock option. You can enable it from Package Settings Lock options tab and set a package password there, then individual file password will work.
wp-admin-> downloads -> Select file -> Package settings -> Lock options ->Enable Password Lock-> enter password -> update

in reply to: Shortcodes not working #47228

Jass
Spectator

I cant access the link you provided me.
You can try using this http://www.wpdownloadmanager.com/download/advanced-tinymce-button/ plugin
thank you.

in reply to: box explorer 404 file not found #47227

Jass
Spectator

Sorry for your inconvenience.
Please provide your temporary Login credentials using private reply to check the issue.
Thank you.

in reply to: Slow loading per package #47226

Jass
Spectator

Sorry, Lazy load feature is not available. Please provide the link of your website to check the issue.
Thank you.

in reply to: page_template_default view all packages #47225

Jass
Spectator

Sorry, custom page template is not available in free version.
However, we have a customization team and if you want to use them, please contact customize@wpdownloadmanager.com for quote.
Thank you.

in reply to: Multiple Downloads Shortcode #47034

Jass
Spectator
Viewing 25 posts - 151 through 175 (of 474 total)