Shahriar

Forum Replies Created

Viewing 25 posts - 2,301 through 2,325 (of 12,513 total)
in reply to: Invalid License Key #97831

Shahriar
Moderator

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

in reply to: change ip address for license #97830

Shahriar
Moderator

Please send your license key in private reply.


Shahriar
Moderator

Just tested a purchase 5cf805430ab8e Order completed successfully ( In Test Mode ). Could you please check again?


Shahriar
Moderator

The issue is generating from your theme’s loader. It is freezing the page when reloading after serving download. Anyway, I have created a custom page template “Default Clone” to handle the download in a different way. The issue is resolved now. You can check it here http://weblexpro.fr/telechargements/lepargne-salariale/

You have to update the Page Template of other packages too.

in reply to: Errors updating #97823

Shahriar
Moderator

Please install the latest version of the plugin to fix the license issue.

in reply to: Cancel Autorenew #97822

Shahriar
Moderator

Hi, Stopped auto-renewal of your orders. Thanks.

in reply to: WPDM Directory Add-on #97821

Shahriar
Moderator

I need FTP info to further investigate the issue.

in reply to: Why are you giving invalid license key? #97820

Shahriar
Moderator

@rost, Unlocked your key from the old domain. Now it should work on the new site.

in reply to: Error ?? #97818

Shahriar
Moderator

The patch version 4.9.7 is available now. I have installed it on your site.

in reply to: Invalid License #97817

Shahriar
Moderator

I couldn’t upload the latest version due to the max file upload size limit. Please download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases and install it after removing the upload limit. Then save the license key.

in reply to: Restrict Upload to category #97816

Shahriar
Moderator

Not possible yet.

in reply to: update WPDM – Premium Packages my website error #97815

Shahriar
Moderator

I am checking the conflict between AppMarket theme and the latest version of Premium Package. Will release an update of AppMarket asap to fix the conflict.

in reply to: Theme help #97814

Shahriar
Moderator

It is not possible to limit the upload to a specific category.

in reply to: ERROR ADD URL PACKAGE #97813

Shahriar
Moderator

You can remove line no 53 from /download-manager/admin/menus/class.Packages.php file to make the plugin behave like the old version.

$meta_value = is_array($meta_value)?wpdm_sanitize_array($meta_value):wpdm_escs($meta_value);

in reply to: User Role "Editor" full access to plugin #97812

Shahriar
Moderator

If you want to allow editors to access download stats/history, please add the following code in your wp-config.php

if(!defined('WPDM_ADMIN_CAP'))
    define('WPDM_ADMIN_CAP','edit_posts');

if(!defined('WPDM_MENU_ACCESS_CAP'))
    define('WPDM_MENU_ACCESS_CAP','edit_posts');
in reply to: Theme help #97783

Shahriar
Moderator

I did update the search page. Now showing the full names.

in reply to: Update Failing #97780

Shahriar
Moderator

Please follow these steps to update the plugin manually,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version.

Thanks.

in reply to: generate a secure downloadable link #97779

Shahriar
Moderator

Could you please send temporary wp-admin login info in private reply? I have to check your setup to find the origin of this issue.

in reply to: Why are you giving invalid license key? #97777

Shahriar
Moderator

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version.

Thanks.

in reply to: Many icons not showing after update #97776

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. Also, send me a package URL where this issue exists.

in reply to: User Interface Settings #97775

Shahriar
Moderator

Please install the latest version. We have fixed it in v.4.9.7

in reply to: update WPDM – Premium Packages my website error #97773

Shahriar
Moderator

Please send temporary wp-admin and FTP login info in private reply. This looks like and conflict with another plugin.

in reply to: Need to Unlink Domain Licenses #97772

Shahriar
Moderator

Please send me the license key and list of domains you want to remove.

in reply to: Changelog for Addons? #97771

Shahriar
Moderator

There is not detailed changelog available for the add-on. But minor updates usually fix small bugs.

in reply to: HACKED LIC #97770

Shahriar
Moderator

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version.

Thanks.

Viewing 25 posts - 2,301 through 2,325 (of 12,513 total)