Shahriar

Forum Replies Created

Viewing 25 posts - 1,876 through 1,900 (of 12,513 total)
Jul 15, 2019 at 6:10 am
#109805
Moderator
Shahriar
Staff OP

Hi,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

If still getting the invalid key that means you have moved the plugin to another domain and we have to unlock it from there. Send your order id or license key in private reply in that case.

Thanks.

Jul 12, 2019 at 7:15 pm
#109691
Moderator
Shahriar
Staff OP

Hi,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

Jul 12, 2019 at 1:39 pm
#109682
Moderator
Shahriar
Staff OP

Hi Stephen,

Please install the Pro version to remove the notice. Here is the upgrade procedure,

1 ) Deactivate and delete the free version. You won’t lose any data.

2) Download latest Pro version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version and activate the license key.

Thanks.

Jul 12, 2019 at 12:00 pm
#109679
Moderator
Shahriar
Staff OP

Hi,
Are you using the Liveform with Form Lock? Or using shortcode to display the form? Please send temporary wp-admin login info to check the issue. Send me the form page URL too.
Best regards.

Jul 12, 2019 at 11:48 am
#109678
Moderator
Shahriar
Staff OP

Please add the following code to your theme’s functions.php file. It will remove the packages from search results.

function exclude_wpdmpro_from_search() {
    global $wp_post_types;
    if ( post_type_exists( 'wpdmpro' ) ) {
        $wp_post_types['wpdmpro']->exclude_from_search = true;
    }
}
add_action( 'init', 'exclude_wpdmpro_from_search', 50 );
Jul 12, 2019 at 11:35 am
#109676
Moderator
Shahriar
Staff OP

Yes, I assure you, a patch will be released to fix the issue in the free version.

Jul 12, 2019 at 6:19 am
#109661
Moderator
Shahriar
Staff OP

Hi,
It is not possible yet to exclude IPs from download log. But You can block predefined IPs from downloading the file ( Check out the option is Basic Settings Tab ). The feature is noted for future implementation.
Thanks.

Jul 12, 2019 at 6:13 am
#109658
Moderator
Shahriar
Staff OP

Package Access settings are saved as post meta under __wpdm_access key. You can use the Default Values ( https://www.wpdownloadmanager.com/download/wpdm-default-values/ ) add-on to bulk update all package access settings to ‘All Visitors’ with a single click.

You can also add the following code to your theme’s functions.php to bulk update package access option. Just visit any page after adding the code. That will complete the bulk update process. Then remove the code. It needs to run only once.

function wpdm_bulk_update_access(){

	$params = array(
		'post_type' ► 'wpdmpro',
		'posts_per_page' ► -1,
	);

	$packs = new WP_Query( $params );

	while( $packs->have_posts() ) {
		$packs->the_post();
		$access = array('guest');
		update_post_meta(get_the_ID(),'__wpdm_access',$access );
	}
}
add_action('init', 'wpdm_bulk_update_access');
Jul 12, 2019 at 5:49 am
#109656
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Jul 12, 2019 at 5:47 am
#109655
Moderator
Shahriar
Staff OP

You can’t disable log but there is an option to exclude IP address from the log. You can also delete the whole stats if you want from Downloads > Settings > Privacy tab

Jul 12, 2019 at 5:45 am
#109654
Moderator
Shahriar
Staff OP

You can add the categories parameter in your all packages shortcode to show downloads from selected categories. Use comma separated category slug when adding multiple categories.
Here is detailed documentation https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

The demo page is using category shortcode with a custom link template. I see you have already implemented the shortcode on your site using a different link template.

Jul 12, 2019 at 5:40 am
#109653
Moderator
Shahriar
Staff OP

Maybe an issue with the server’s email settings. Are you using any SMTP plugin to send emails?
Please send temporary wp-admin login info in private reply so I can take a closer look.

Jul 12, 2019 at 5:35 am
#109651
Moderator
Shahriar
Staff OP

Hi,
Please use the package details page for serving download http://93z.b94.myftpupload.com/download/file/ The download is working on an embedded form. The popup form working with Pro version only at the moment.
We will release an update to fix the popup form issue in the free version. If you need the popup working urgently please consider upgrading to WPDM Pro.
Thanks.

Jul 11, 2019 at 8:40 pm
#109644
Moderator
Shahriar
Staff OP

Direct import of the exported CSV isn’t possible. Because some column names don’t match the import file structure and some values are still exported in a serialized state. Currently, you have to change the column names and remove some CSV columns to make the exported CSV import ready. Use the sample.csv file as a model to edit the exported CSV file.

Jul 11, 2019 at 8:33 pm
#109643
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Jul 11, 2019 at 8:30 pm
#109642
Moderator
Shahriar
Staff OP

Hi Achim Kapusta, Please install v.4.9.8 then save the license key. I have unlocked the key from the old domain.


@rita
, Just created a package after activating cache plugin. But the package is still there and no error when visting the package details page.

Jul 11, 2019 at 8:18 pm
#109641
Moderator
Shahriar
Staff OP

I have unlocked the key from the old domain. Please try now. BTW, make sure you have the latest version of Download Manager. The key will give the “invalid key” error in older versions.

Jul 11, 2019 at 8:16 pm
#109640
Moderator
Shahriar
Staff OP

Maybe another plugin is interfering with the post query. Could you please send temporary wp-admin login info in private reply? I have to take a closer look to be certain about the origin of this issue.

Jul 11, 2019 at 8:13 pm
#109639
Moderator
Shahriar
Staff OP

Although it is not a cron job, It takes some time when generating the thumbnails for the first time. But those generated thumbnails are cached for later use. In your case, maybe it was related to the ImageMagick extension which has been fixed later by server guy.

Jul 11, 2019 at 8:07 pm
#109638
Moderator
Shahriar
Staff OP

Sorry for the delayed reply. Somehow missed your emails.

What was your previous version of Download Manager? I am not sure which field is missing there. I will install the old version to inspect what was the actual view of the edit package screen. From your post above it seems there is only one custom field is missing there. Correct me if I am wrong.

I created a package for testing. The category selection is working on my test. When I went to edit the package assigned categories were selected as expected.

Please reply here instead of email. The email thread has become too long. So, it is hard to retrieve specific info from there.

Jul 11, 2019 at 7:06 pm
#109633
Moderator
Shahriar
Staff OP

Please check now. Make sure to clear your browser cache.

Jul 11, 2019 at 7:00 pm
#109632
Moderator
Shahriar
Staff OP

Please send me the CSV file to check the issue. Did you add the ID and description column in the CSV? These columns are required. Base price should be under base_price column.

Jul 11, 2019 at 6:46 pm
#109630
Moderator
Shahriar
Staff OP

Please check this screenshot http://prntscr.com/odri17

Jul 11, 2019 at 6:33 pm
#109628
Moderator
Shahriar
Staff OP

It is pretty simple, What you are trying to do. Just allow the role frontend uploader access from Downloads > Settings > Frontend Access The user from the allowed role will be able to add/edit their own file from the frontend. Create the frontend page using [wpdm_frontend flaturl=0] shortcode.

Jul 11, 2019 at 6:28 pm
#109626
Moderator
Shahriar
Staff OP

Hi Barry,

1 ) Use [author_name] template tag to show the display name of the package author.
2 ) You can also show a custom field using a custom template tag. Use wdm_before_fetch_template hook to add new template tag https://www.wpdownloadmanager.com/doc/filter-reference/wdm_before_fetch_template/

If you need help with that let me know after setting the custom field. I will send you the required code to set up the custom template tag.

Thanks.

Viewing 25 posts - 1,876 through 1,900 (of 12,513 total)