Shahriar

Forum Replies Created

Viewing 25 posts - 1,551 through 1,575 (of 12,513 total)
Aug 24, 2019 at 1:18 pm
#111311
Moderator
Shahriar
Staff OP

Hi,
Download Manager handles many data-heavy operations which adds a little more load on your server as any other similar plugin would do. But that does not have any noticeable effect on site speed. And if you use a cache plugin, all WPDM pages are loaded through the cache and does not add any server load. It just serves a cached page without any server calculation.
Anyway, please send temporary wp-admin login info in private reply to check if this is an unusual scenario.
Best regards.

Aug 24, 2019 at 1:14 pm
#111310
Moderator
Shahriar
Staff OP

Yes, it is possible. You have to use a page template with the file list. There are two file list tags, [file_list] and [file_list_extended]

The first one displays all files in a simple list with name and download option. You can use built playlist template or create your own custom template.

The second one shows files in a box view. Check out the built-in extended template if you want to test how it works.

Aug 24, 2019 at 1:09 pm
#111309
Moderator
Shahriar
Staff OP

Please use the following code to catch the name from email lock submission. Use the same function parameters/arguments as the documentation because I have used the $post variable which is coming from the function argument.

$name = isset($post['custom_form_field']['name']) ? $post['custom_form_field']['name'] : '';

Aug 24, 2019 at 1:01 pm
#111308
Moderator
Shahriar
Staff OP

Is there any export option in this plugin? If your files are stored in a location then you can use our Bulk Importer to import all files to WPDM. Please check Bulk Import details here https://www.wpdownloadmanager.com/doc/bulk-import/

Aug 24, 2019 at 12:55 pm
#111307
Moderator
Shahriar
Staff OP

Hi, Customer name is required when using the Premium Package. But it uses single input instead of separating it in first and last name.

Aug 24, 2019 at 12:52 pm
#111306
Moderator
Shahriar
Staff OP

Hi,
Dropbox add-on currently allows the only administrator role to browse files. If you want to add editor role then replace WPDM_MENU_ACCESS_CAP in /wpdm-dropbox/libs/dropbox.php with delete_others_pages You will find it on line 103.
Thanks.

Aug 24, 2019 at 12:43 pm
#111305
Moderator
Shahriar
Staff OP

You can control the category access from the category settings page in the admin area. It is a core feature. Only users from allowed roles will be able to download the file from that category. This permission is merged with package settings permission.

But I am not sure what you meant by Front-End Manager. Please send me the link if you are referring to an add-on.

Aug 24, 2019 at 12:36 pm
#111304
Moderator
Shahriar
Staff OP

You can change the package author from edit package screen. There is an author meta box to switch authors.

Aug 24, 2019 at 12:34 pm
#111303
Moderator
Shahriar
Staff OP

Do you still have any pacakge with this issue? Please send me the link in that case.

Aug 24, 2019 at 12:32 pm
#111302
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Aug 24, 2019 at 12:28 pm
#111301
Moderator
Shahriar
Staff OP

It should work with your PHP version although we recommend using PHP 7.2 or later versions. Yes, you can send me a screencast of the issue you are facing there.

Aug 23, 2019 at 5:12 pm
#111292
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue. Have you made any major change on your site?

Aug 23, 2019 at 5:10 pm
#111291
Moderator
Shahriar
Staff OP

Which shortcode are you using there?

Aug 23, 2019 at 5:09 pm
#111290
Moderator
Shahriar
Staff OP

You can control the details page view using the page template. Please check all available page templates from the Downloads > Templates page.

You can also create your own custom template using the template editor. Here is a blog post about that https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/

Aug 23, 2019 at 5:06 pm
#111289
Moderator
Shahriar
Staff OP

Hi Jessica,

If you are changing the domain, unlock the key from the old domain. You can do that from your WPDM dashboard or just send me the order id. I will unlock the key.

If you are getting the error without moving the license to another domain, Please install the latest version to fix the issue. Follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Thanks.

Aug 23, 2019 at 5:05 pm
#111288
Moderator
Shahriar
Staff OP

Please send your license key in private reply to unlock it from the old domain. You can do that too from your order details page.

Also, make sure you are using the latest version 4.9.8

Aug 23, 2019 at 5:01 pm
#111287
Moderator
Shahriar
Staff OP

Do you mean you want to display the file instead of showing download options?

For PDF files you can use PDF Viewer add-on https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/

And for image files use extended page template. It will show the image preview. It is also possible to create a custom tag to show the full image.

Aug 23, 2019 at 4:56 pm
#111286
Moderator
Shahriar
Staff OP

The cache issue is still there. For example, this page https://skyluxdownloads.be/test/ only displays text in a white blank page. I have placed the same shortcode we used here https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/

Aug 23, 2019 at 4:48 pm
#111285
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Aug 21, 2019 at 6:13 pm
#111223
Moderator
Shahriar
Staff OP

The large Featured image is coming from your theme’s single.php template. You can remove it by editing that file. Or you can hide it using custom CSS if you don’t want to modify the theme file. Send me the package link to suggest custom CSS.

Aug 21, 2019 at 6:09 pm
#111222
Moderator
Shahriar
Staff OP

Hi Clement,
If you have changed the domain, unlock the key from the old domain. You can do that from your WPDM dashboard or just send me the order id. I will unlock the key.

If you are getting the error without moving the license to another domain, Please install the latest version to fix the issue. Follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Thanks.

Aug 21, 2019 at 6:06 pm
#111221
Moderator
Shahriar
Staff OP

Please try this order_by="title" order="asc"

Aug 21, 2019 at 6:03 pm
#111220
Moderator
Shahriar
Staff OP

Please try the following shortcode. The changes I made didn’t have any effect on the page, maybe a caching issue. Even tried a new page. You can use cols to set columns.

[wpdm-archive button_style="default" link_template="link-template-panel" items_per_page="10" cols="3" order_by="post_title" order="asc"]

Aug 21, 2019 at 5:22 pm
#111218
Moderator
Shahriar
Staff OP

Everything is working now.

Aug 21, 2019 at 2:05 pm
#111210
Moderator
Shahriar
Staff OP

You have to check your theme’s archive template to find the issue. The custom taxonomy download-tag archive page is being displayed by the taxonomy-download-tag.php / taxonomy.php / archive.php template of your theme. If none of these available then theme uses index.php template. You can also try switching to another theme temporarily to confirm it is a theme issue.

Another possible issue is another plugin is modifying the loop in your tag taxonomy archive page. So, you have to deactivate all plugins to find out which one it is.

Viewing 25 posts - 1,551 through 1,575 (of 12,513 total)