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Shahriar

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Viewing 25 posts - 1,326 through 1,350 (of 12,513 total)
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Sep 12, 2019 at 8:14 pm in reply to: Password lock configuration #112379

Shahriar
Moderator

We will add the image button feature as an extended option of the current “User Interface” feature. So, Image Button will be deprecated soon. We are following this path to bring all UI related options in the same place to make things easier for the users. So, please use the normal button for the time being.

Sep 12, 2019 at 8:10 pm in reply to: How to custom templete #112376

Shahriar
Moderator

This demo page is using “Single Colum, Flat” page template. And the sidebar is coming from the Crypton theme.

Sep 12, 2019 at 8:07 pm in reply to: Audio Preview not working, Dropbox Explorer button missing after re-install #112375

Shahriar
Moderator
This reply has been marked as private.
Sep 12, 2019 at 7:58 pm in reply to: Ignored shortcode parameters in translate page using WPML #112374

Shahriar
Moderator

Hi,

So, you want to display the same Italian content in both languages? Maybe I misunderstood what you meant, Please send temporary wp-admin login info in private reply so I can take a closer look in that case.

thanks.

Sep 12, 2019 at 7:45 pm in reply to: No access to uploaded files in File Hosting & Sharing Add-on #112372

Shahriar
Moderator

Please check if access permissions have been set properly. Click the Wrench icon to review settings.

Sep 12, 2019 at 7:41 pm in reply to: User/Roe have not access to folder with File Hosting & Sharing Add-on #112371

Shahriar
Moderator

The user doesn’t have access to the File Hosting UI. Please go to the Downloads > Settings > Frontend Access > Allowed User Roles to Create Package From Front-end option and set the user role which will provide File Hosting access to all user in that role.

Sep 12, 2019 at 7:36 pm in reply to: Member buy access to videos #112370

Shahriar
Moderator

No, you don’t have to create a separate plan for each video. If you want you can put all videos under a new video plan or just put those under any of your existing plan.

User can buy any membership item separately if you set a package price. This is true for any package independent of the attached file type.

Let me know if you encounter any issue with the setup.

Sep 12, 2019 at 7:33 pm in reply to: Compatibility Issue WPDM and BeTheme #112369

Shahriar
Moderator

Please send me a page URL where I can recreate this issue.

Sep 12, 2019 at 7:24 pm in reply to: Show message when no document assigned for user #112368

Shahriar
Moderator

Have you created separate pages with [wpdm_my_downloads] shortcode for each category?

[wpdm_my_downloads] doesn’t show packages from a specific category. It will show all packages shared with the user. But you can have a category filter by setting the username in category settings.

https://www.evernote.com/l/AUfu6rmXu1FNKb0FXfjBu1hqhCWE1G7e62c/

Sep 12, 2019 at 6:56 pm in reply to: Implement Templates in to Elementor. #112367

Shahriar
Moderator

You can link the main download button with the package download URL. To get the download URL use the Generate Download URL button in the all packages admin page. Each package has one under the title. But it is not possible to customize the download button in file list using elementor.

Also, Download Manager provides the button customization option in Downloads > Settings > User Interface.

Sep 12, 2019 at 5:57 pm in reply to: invalid license key #112364

Shahriar
Moderator
This reply has been marked as private.
Sep 12, 2019 at 5:54 pm in reply to: Download button not linking to anything when i use password lock #112363

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Sep 12, 2019 at 5:53 pm in reply to: I use the free I want to buy the Pro version How is the update to Pro #112362

Shahriar
Moderator

What kind of problems? Could you please send me a link and explain little more about the template issue?

Sep 12, 2019 at 5:52 pm in reply to: Expire After does not seem to have any effect? #112361

Shahriar
Moderator

We have added more options in generate download link feature. So, replacing the file won’t work. Send me your class.Packages.php or the whole plugin. I will send it back after adding the patch.

BTW, you should always use the updated version. My suggestion is to move the customizations in a separate add-on or template files to make the update process easier. Because an outdated version could have incompatibility issues with the latest WordPress at some point.

Sep 12, 2019 at 5:42 pm in reply to: login or register redirect dont work for me #112359

Shahriar
Moderator
This reply has been marked as private.
Sep 12, 2019 at 5:38 pm in reply to: Trasnlation #112357

Shahriar
Moderator

Have you added the Spanish translation for the missing strings? Some string translations are missing in download-manager-es_ES.po file. For example, you have to add the Spanish translation of “First Name” to appear it in the login form.

https://www.evernote.com/l/AUdnTo4L_wVHfpskrHhI3HcIChnvWz0Bjn0/

Sep 12, 2019 at 1:43 pm in reply to: Display download categories with PHP #112350

Shahriar
Moderator

You can use the WPDM Categories widget to display all categories. Please it on your sidebar widget area from Appearance > Widgets page.

Sep 12, 2019 at 1:40 pm in reply to: Shortcodes/Gutenburg download block not working #112349

Shahriar
Moderator

The issue is coming from your theme. It actually doesn’t execute any shortcode. It is displaying post content without applying necessary filters. Please check this for detailed explanation https://kb.yoast.com/kb/shortcodes-not-rendering/

I switched to another theme and shortcode was working fine there,

https://www.evernote.com/l/AUeh3mfxcbVPNKKS7BWuLew-YDsNSnzj7mQ/

Sep 12, 2019 at 9:23 am in reply to: Shortcodes/Gutenburg download block not working #112347

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Sep 12, 2019 at 9:21 am in reply to: Access permissions not always working on packages #112346

Shahriar
Moderator

Please check the “Allow access” option of the pacakge in question. Maybe permission isn’t set properly there. You also have to check the category permission. Users can get their access from category permission too.

You can send temporary wp-admin login info in private reply if you want me to check the issue there. Also, send a package link where this issue exists.

Sep 12, 2019 at 9:16 am in reply to: WPDM compatibility for AMP? #112345

Shahriar
Moderator

Hi,
Thanks for your suggestion. I guess we have to change some HTML tags in link and page templates to add AMP support. Also, there are some things related to adding custom js and style size. We will dig deeper to learn more about the transition procedure. It will take some time but if it is a step forward we will definitely take it.
Best regards.

Sep 11, 2019 at 3:51 pm in reply to: Flashing icons after update #112324

Shahriar
Moderator
This reply has been marked as private.
Sep 11, 2019 at 2:13 pm in reply to: Order by is not working & is it possible to filter based on month and year? #112317

Shahriar
Moderator

Hi,

Which shortcode are you using there? Please send me the page link to check.

We have directory add-on which has category based filtering option. It also has many other features. Please check the demo here https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/

Thanks.

Sep 11, 2019 at 2:04 pm in reply to: Unable to Use File Hosting & Sharing Add On #112315

Shahriar
Moderator

Hi,
Some add-on does require pro version ( we mention it clearly on the add-on page ) because those are based on some features which are available in pro version only. File Hosting add-on utilizes some Pro features like frontend upload, frontend access settings which comes from the pro version.
Best regards.

Sep 11, 2019 at 1:51 pm in reply to: Mailchimp plugin not working properly #112314

Shahriar
Moderator

Hi,

Please check your users to look into their spam folder. Sometimes that could happen. About the delay in sending emails, it depends on your email server. Although, on my test, I got the emails instantly.

To improve the overall email experience you should use an SMTP plugin. There are lots of free and pro options available in the market.

I have installed the updated version of WPDM. In future if you face any issue with auto-update, logout and then login again from your Downloads > Settings > Updates tab.

Thanks.

Viewing 25 posts - 1,326 through 1,350 (of 12,513 total)
1 2 3 … 53 54 55 … 499 500 501