Shahriar

Forum Replies Created

Viewing 25 posts - 1,351 through 1,375 (of 12,513 total)
in reply to: Feature Questions #112313

Shahriar
Moderator

Custom fields created by Advanced Custom Fields add-on are associated with the package, not with attached files. So, it won’t work in your case as you mentioned above “I’d like to add some custom fields associated specifically to the attached file, not the package.”

And custom fields created with wpdm_attached_file hook are associated with each file attached to the package. If there are multiple files attached to the package each file will have these custom meta like the built-in File title meta.

I have updated your theme function file to fix the field names and values mismatch. It is working now.


Shahriar
Moderator

[play_button] template tag is working now. Please check it here https://myabbc.ca/play-button/

in reply to: Password lock configuration #112310

Shahriar
Moderator

Image Button add-on has some compatibility issues with the package-lock. I have deactivated it and the lock is working now as expected.


Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. tax is working on my test.

in reply to: Member buy access to videos #112305

Shahriar
Moderator

Hi,
You can use a custom page template with the video player like this demo https://demo.wpdownloadmanager.com/wpdmpro/download/video-player-play-download/ This demo is using Video Player page template. Just remove the download tag from page template if you want to prevent download.
Thanks.

in reply to: Card Images are not showing up #112304

Shahriar
Moderator

1 ) Looks like you have installed the PayPal Pro add-on. Please save your Live API credentials in PayPal Pro settings ( Settings > Premium Package > Payment > PayPal Pro ). Follow the link in the settings page to get the keys.

2 ) Modified the search behavior to add matches from all post types. One thing to consider though, all your posts don’t have the same metadata. So, when displaying search result some cards might lack few metadata.

function wpdmpro_search_filter($query) {
    if ($query->is_search && !is_admin() ) {
        $query->set('post_type', array('post','page','wpdmpro') );
    }
    return $query;
}
add_filter('pre_get_posts','wpdmpro_search_filter');

3 ) Updated header image by editing #featured-slider-container div homepage-blocks/homepage-top.php file. Here is the updated style for future reference.
background: linear-gradient(rgba(0, 0, 0, 0.3), rgba(0, 0, 0, 0.4)), url('<?php echo WPEdenThemeEngine::NextGetOption('header_bg'); ?>') center;

in reply to: Automatic thumbnails of PDF files #112272

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: Show message when no document assigned for user #112271

Shahriar
Moderator

Sorry, not clear what you meant there. Could you please send me a screenshot?

in reply to: Updating Errors #112269

Shahriar
Moderator

To fix the error, logout and then login again from your Downloads > Settings > Updates tab. Please send temporary wp-admin login info in private reply if that fix the issue.


Shahriar
Moderator

There is no option yet to control the upload to a specified category from [wpdm_frontend].

Our File Hosting and Sharing add-on ( https://www.wpdownloadmanager.com/download/file-hosting-sharing-add-on/ ) does this in a different way. In this case, each user has a main category under which they can create as many categories as they want. They can manage and see only their own categories. To make things easier we represent each category as a folder in this add-on. Please check the demo to get a clear understanding.

in reply to: Automatic thumbnails of PDF files #112267

Shahriar
Moderator

You have to enable imagick extension too. imagick is the PHP extension of the ImageMagick.


Shahriar
Moderator

Please purchase the Pro version here https://www.wpdownloadmanager.com/pricing/

After that following this procedure to install the Pro,

1 ) Deactivate and delete the free version. You won’t lose any data
2 ) Download pro from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install and activate pro. The activate your license key.

Let me know if you need help with the installation.

Thanks.

in reply to: Frontend problem in search field and templates #112256

Shahriar
Moderator

Yes, possible. Make a copy of the template file /download-manager/tpls/list-packages-table.php and place it in /active-theme/download-manager/ directory. Then rename the search input field name from q to something else ( line 57 ). Also, adjust the query var q at line 9 accordingly.

in reply to: how to use [excerpt] short code #112255

Shahriar
Moderator

[excerpt] template tag shows the content from the Excerpt meta box. But if you use something like this [excerpt_50], the tag will show the first 50 characters from package description.


Shahriar
Moderator

Looks like the account link is broken. Please, logout from there and log in again. That will fix the issue. You don’t have to check manually. You will see the update notification automatically on the plugins page.


Shahriar
Moderator

Looks like another plugin is breaking the Premium Package JS. Please send temporary wp-admin login info in private reply to check the issue.

in reply to: Domain change #112251

Shahriar
Moderator

Please follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

in reply to: Invalid licence key #112249

Shahriar
Moderator

Hi,
Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

For future updates, To update the plugin from plugins page login to your WPDM account from your Downloads > Settings > Updates tab.
Thanks.

in reply to: Trasnlation #112247

Shahriar
Moderator

I can see these strings in the template file. The translation should work fine.

http://prntscr.com/p44vpb

Do you have the latest version 5.0.1?


Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: Flashing icons after update #112244

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

in reply to: Domain change #112243

Shahriar
Moderator

Hi,
You can use your key on a new domain now. Please make sure you are using the latest version of Download Manager Pro. You can always download the latest version here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
Btw, now you can unlock the key yourself from the purchases page. Use the generate key button to view the linked domains.
Thanks.

in reply to: invalid license key #112242

Shahriar
Moderator

Hi,
If you are changing the domain, unlock the key from the old domain. You can do that from your Purchases page by clicking the “Generate Key” button. Or just send me the order id. I will unlock the key for you.

If you are getting the error without moving the license to another domain then install the latest version to fix the issue. Follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Thanks.

in reply to: Automatic thumbnails of PDF files #112182

Shahriar
Moderator

Hi,
[pdf_thumb] template tag requires the Imagick extension. Maybe it isn’t installed on your site. Please ask you server support to check if the extension is there or request them to install it.
Thanks.


Shahriar
Moderator
This reply has been marked as private.
Viewing 25 posts - 1,351 through 1,375 (of 12,513 total)