Shahriar

Forum Replies Created

Viewing 25 posts - 1,201 through 1,225 (of 12,513 total)
Sep 24, 2019 at 9:06 pm
#112855
Moderator
Shahriar
Staff OP

Hi,

You can display a list of audio files with play and download button using “Single Column, Extended, PlayList” page template. Go to your package settings meta box in edit package page to change your page template.

http://prntscr.com/pai3ar

Let me know if you have any further query about this.

Thanks.

Sep 24, 2019 at 8:39 pm
#112854
Moderator
Shahriar
Staff OP

Hi,

You can set default values for all new posts using the Default Values add-on. Please check details here https://www.wpdownloadmanager.com/download/wpdm-default-values/

Thanks.

Sep 24, 2019 at 8:37 pm
#112853
Moderator
Shahriar
Staff OP

Your theme is modifying the search query and removing the Download Manager post type from the query. That’s why the search result was empty.

I have hooked the following custom function with pre_get_posts to override it which fixed the issue.

function add_wpdm_in_search( $query ){
        if ( $query->is_search ) {
            $post_types = $query->query_vars['post_type'];
			if( isset( $query->query['post_type'] ) && $query->query['post_type'] == 'wpdmpro' )
				$post_types = array('wpdmpro');
            $query->query_vars['post_type'] = $post_types;
        }
        return $query;
    }
Sep 24, 2019 at 6:46 pm
#112844
Moderator
Shahriar
Staff OP

Glad to know you have found the solution. Also thanks for sharing it with us, someday it will help someone else who is in the same situation.

Sep 24, 2019 at 6:40 pm
#112843
Moderator
Shahriar
Staff OP

Hi,
Please update the the text by editing /download-manager/languages/download-manager-it_IT.po file. You will find it on line 79. Use Po Edit ( https://poedit.net/ ) to edit the language file.
Thanks.

Sep 24, 2019 at 6:36 pm
#112842
Moderator
Shahriar
Staff OP

Maybe there is a CSS based solution for the conflict with your Page Builder. Please send temporary wp-admin login info in private reply so I can suggest the required code.

You are right about the default access settings in File Hosting add-on. It will be easier if we set those access by default when creating the package. We are already working on the next update of the add-on and will definitely add this feature there.

Sep 24, 2019 at 5:59 pm
#112838
Moderator
Shahriar
Staff OP

Hi,

Please unlock the key from your old URL. You can do it from the order details page. Just click the ey button and remove the domain from modal. Then save the key on your new setup. That will fix the “invalid key” issue.

The “invalid download link” issue doesn’t seem to be related to the key. Please check your package permissions again and if you can’t find any issue there send temporary wp-admin login info in private reply.

Thanks.

Sep 24, 2019 at 5:43 pm
#112835
Moderator
Shahriar
Staff OP

Working now. Please check and let me know if still having an issue. Your server was returning 404 in AJAX request when using <i class="fa fa-exclamation-triangle"></i> message option. Maybe some kind of .htaccess rule causing this.

Sep 24, 2019 at 4:48 pm
#112833
Moderator
Shahriar
Staff OP

Are you having an issue with search in archive shortcode? Please send temporary wp-admin login info and archive page link in private reply.

Sep 24, 2019 at 4:45 pm
#112832
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Sep 24, 2019 at 4:19 pm
#112830
Moderator
Shahriar
Staff OP

Hi,

You can use WPDM Packages by Category widget. Create a category “Featured” and select that on widget settings. Changes your “Featured” category packages whenever you want to change featured items.

Thanks.

Sep 24, 2019 at 4:17 pm
#112829
Moderator
Shahriar
Staff OP

Hi,

Please send temporary wp-admin login info in private reply to check the issue. The default test credentials are working fine on my side.

Thanks.

Sep 24, 2019 at 4:01 pm
#112828
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Sep 24, 2019 at 10:35 am
#112813
Moderator
Shahriar
Staff OP

You have to create a custom link template to use the tag [file_thumb_0] Clone an existing template and edit on top of it. After saving this custom template use the template id in your shortcode’s link_template parameter.

Template customization how-to: https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/

Sep 24, 2019 at 10:25 am
#112812
Moderator
Shahriar
Staff OP

Please save your Stripe Test Keys too, so I can run some tests there. Webhook signing secret is missing too on your settings. Check the setup procedure here https://www.wpdownloadmanager.com/download/stripe/

Sep 24, 2019 at 10:15 am
#112811
Moderator
Shahriar
Staff OP

I have added custom CSS to fix the scrolling issue temporarily. But in the next version, we will work on it for a more stable solution. The issue with the “Create package” button is also noted for review. The updated version will be released within next week.

Sep 24, 2019 at 9:44 am
#112808
Moderator
Shahriar
Staff OP

Hi,

I have updated the documentation after adding the missing API info. Thanks for reporting this.

Please check from APP page if it has full dropbox access. It should display all folder if the app has access to full dropbox.

http://prntscr.com/pa7nsi

You can try creating a new APP in case something went wrong during the current app creation process.

Best regards.

Sep 24, 2019 at 7:36 am
#112802
Moderator
Shahriar
Staff OP

> PayPal worked without any issue on my test. Just purchased a product, the order id is WebSOFT5D89C562A274B

> Found the issue with tax. Tax is not calculated when using the direct Buy Now button from the package page. We are adding a patch in next release to fix the issue. Currently, you have to go through the checkout page to add tax. You can do that by deactivating “Show Buy Now option” from Premium Package settings.

Sep 23, 2019 at 1:57 pm
#112773
Moderator
Shahriar
Staff OP

Replace $vars[$scode] = $ss . '...'; with $vars[$scode] = $ss; in /download-manager/libs/class.Package.php file(line 1390). No other option available yet.

Sep 23, 2019 at 1:52 pm
#112772
Moderator
Shahriar
Staff OP

Hi,

Please install the latest version to fix the issue. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Thanks.

Sep 23, 2019 at 1:49 pm
#112771
Moderator
Shahriar
Staff OP

Are you having UI related issue? Or is the download functionality broken? If you want me to take a look there, Please send temporary wp-admin login info in private reply.

Sep 23, 2019 at 1:37 pm
#112767
Moderator
Shahriar
Staff OP

Check your Lazy Download options from Downloads > Settings > Lazy Download Tab. If you can’t find any issue, Please send temporary wp-admin login info in private reply.

Sep 23, 2019 at 1:17 pm
#112766
Moderator
Shahriar
Staff OP

Done.

Sep 23, 2019 at 12:32 pm
#112765
Moderator
Shahriar
Staff OP

Looks like a JS conflict. Maybe the theme is loading it’s own Bootstrap JS which is conflicting with WPDM JS. You can try deactivating WPDM Bootstrap from Downloads > Settings > User Interface Tab. Or send temporary wp-admin login info in private reply if you want me to check the issue there.

The message “You’re not allowed to download” is shown when a user doesn’t have required access to download the file. Please check the “Allow Access” option from package settings meta box to check you have set proper permission there.

Sep 23, 2019 at 12:29 pm
#112764
Moderator
Shahriar
Staff OP

You are using a very old version of Download Manager and archive page add-on. Maybe there is an incompatibility on the installed versions of these two. Please update both plugins and let me know if the problem persists.

Viewing 25 posts - 1,201 through 1,225 (of 12,513 total)