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Shahriar

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Oct 23, 2015 at 2:08 pm in reply to: Access Control by Category #35862

Shahriar
Moderator

Need administrator access.

Oct 23, 2015 at 1:42 pm in reply to: Upgrading from Free #35861

Shahriar
Moderator

Don’t worry, uninstalling or deleting plugin will not delete your old data :).

So, steps are:

  1. Deactivate & Delete free version
  2. Install and Activate Pro

Old data still will be there and functional as earlier.

Oct 23, 2015 at 1:39 pm in reply to: problem with download link on all pages #35860

Shahriar
Moderator

please give me the login info here in a private reply.

Oct 23, 2015 at 12:18 am in reply to: v2.8.1 can't work properly #35849

Shahriar
Moderator

Sorry for the delay, new version is coming within next 1-2 hours. You will be able to update in regular way.

Oct 23, 2015 at 12:16 am in reply to: FTP Add On #35848

Shahriar
Moderator

within next week 🙂

Oct 23, 2015 at 12:09 am in reply to: Upload and User Dashboard no longer working #35847

Shahriar
Moderator

I see http://downloadsermon.com/upload/add-new/ is showing new package form properly now.

Oct 23, 2015 at 12:05 am in reply to: Everything goes invisible after update from 4.2.2 to 4.4.0 #35846

Shahriar
Moderator

probably it is because upgraded version of Bootstrap css.

Oct 23, 2015 at 12:04 am in reply to: PRIVATE DOWNLOAD NOT WORKING WHEN COPY URL #35845

Shahriar
Moderator

Because package inherits selected category access roles, and all visitors have access to “PRODUIT RÉFÉRENCES – FICHES TECHNIQUES”. Doc: http://www.wpdownloadmanager.com/doc/add-new-package/package-settings/ , “Allow Access:” section.

Oct 22, 2015 at 11:21 pm in reply to: No more images #35844

Shahriar
Moderator

Please give me ftp access to wp-content dir, to check it in details.

Oct 22, 2015 at 11:10 am in reply to: what is the concept of operation? #35819

Shahriar
Moderator

I need to check it in your installation, if possible please give me temporary wp-admin login info in a private reply.

Oct 22, 2015 at 11:05 am in reply to: DOwnload files show as encrypted code #35815

Shahriar
Moderator

It may happen for few reasons:

  1. If your server doesn’t support output buffering
    Solution: In this case you need to disable output buffering and resumable download from Admin Menu Downloads Settings Basic
  2. If any other plugin generating any unexpected output
    Solution: You need to try disabling other plugins
  3. if #1 or #2 doesn’t resolve your issue, I need to check it in your installation.
Oct 22, 2015 at 10:51 am in reply to: Can't add files to some existing packages #35814

Shahriar
Moderator

Now max upload file size limit in your server is 64 MB, if you are trying to upload larger files, you need to increase the limit from your server settings.

Oct 22, 2015 at 10:48 am in reply to: No more images #35812

Shahriar
Moderator

Please check it /download-manager/cache/ dir is not writable

Oct 22, 2015 at 10:45 am in reply to: PRIVATE DOWNLOAD NOT WORKING WHEN COPY URL #35811

Shahriar
Moderator

I’ve tested the permission using this package http://ibernex.es/download/nx0037-interface-for-bed-button-with-audio/

The download link is http://ibernex.es/download/nx0037-interface-for-bed-button-with-audio/?wpdmdl=8840

only administrator can download it, so it is working fine. please give me the package url where you exactly facing the issue

Oct 22, 2015 at 10:14 am in reply to: Edit someone's package #35809

Shahriar
Moderator

From front-end any user can edit his own packages only.

Oct 22, 2015 at 10:06 am in reply to: Access Control by Category #35808

Shahriar
Moderator

please give me the url and temporary wp-admin login info, I shall check and set it up there for you.

Oct 22, 2015 at 10:05 am in reply to: Uploaded Image doesn't download, it opens image file in browser #35807

Shahriar
Moderator

If you checked “Open in Browser” option in wpdm settings, you need to uncheck it to download file rather than opening in browser.

Oct 21, 2015 at 9:05 pm in reply to: UPDATE 4.4 NOT WORKING NEW FEATURES #35791

Shahriar
Moderator

FTP file need to be copied in local server before download, but it should be delete after a successful download.

#2. http://www.wpdownloadmanager.com/support/topic/private-download-not-working-when-copy-url/#post-35537

Oct 21, 2015 at 8:53 pm in reply to: Pricing Table Pro #35789

Shahriar
Moderator

If you got it with the next theme, please use the one provided with the theme, the plugins attached with the next is optimized for the  theme, you will not need other version. Also WordPress.org can’t test premium versions compatibility, however they are compatible as per our test.

Oct 21, 2015 at 8:48 pm in reply to: No more images #35787

Shahriar
Moderator

I need to check it in your installation, please give me affected URL and temporary wp-admin login info in a private reply to check your issue.

Oct 21, 2015 at 8:47 pm in reply to: Files slowing down website load speed #35786

Shahriar
Moderator

Still if you need to disable bootstrap and font awesome, you can do that from wpdm settings page 🙂

Oct 21, 2015 at 8:44 pm in reply to: Add new package frontend options #35785

Shahriar
Moderator

You can need to delete code, please copy tpls  dir to your active theme dir and rename it to download-manager, now edit the files there, in this way, next update of wpdm will not erase your changes.

However here are the related files:

  1. wpdm-add-new-file-front.php
  2. and files in metaboxes dir

But if you need very very simplified file upload option, you can use this http://www.wpdownloadmanager.com/download/file-hosting-sharing-add-on/

Oct 21, 2015 at 8:35 pm in reply to: Access Control by Category #35784

Shahriar
Moderator

Ops, sorry, my mistake, the short-code is actually [wpdm_login_form redirect="the-redirect-url-here"]

The parameter name is redirect not redirect_to

Oct 20, 2015 at 9:31 pm in reply to: Reset WPDM stats from WP Dashboard #35500

Shahriar
Moderator

We check feature requests regularly and usually note those for implementation when at least there are 5 interest users for the feature 🙂 .

Oct 20, 2015 at 9:17 pm in reply to: Massive errors in log file due to WPDM #35497

Shahriar
Moderator

Please give me login info again in a private reply, looks like the notice is for non-english dir name, however I’ll check it in details.

Viewing 25 posts - 11,926 through 11,950 (of 12,513 total)
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