Shahriar

Forum Replies Created

Viewing 25 posts - 11,576 through 11,600 (of 12,513 total)
in reply to: Broken Shortcode for Tree view #38694

Shahriar
Moderator

Do you have other files that are missing ? All packages should be listed under respective category folder.

in reply to: Running multisite, need to upgrade my license #38687

Shahriar
Moderator

Hello,

As you need only one extra copy, then simple way is purchasing another WPDM copy. You will get another license key for that.

Thanks.

in reply to: Remote FTP seeing folders as files #38571

Shahriar
Moderator

Please remove and reattach old attachments. Also please keep and copy of ftp add-on, I’ve edited a file in that add-on.

in reply to: DM Pro 4.5.0 Breaks Excel Icon #38523

Shahriar
Moderator

You are using custom Link Template. May be issue is related to it. Please share your link-template code below.

in reply to: Extra functions needed #38519

Shahriar
Moderator

1. Yes, there is an addon for that. Archive Page/directory Addon ( Check details here http://www.wpdownloadmanager.com/download/wpdm-directory-add-on/)

2. Use email lock feature. A download link will be sent to user after submitting email. But not the file.

in reply to: Issues with Update to Version 4.5.1 #38518

Shahriar
Moderator

Yes, We release few important updates of WPDM. And you should update plugin to latest version. We will help you to fix any issue, you face in after update. Thanks.

in reply to: Lock with facebook like #38514

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check table double rendered issue. But FB like worked fine for me. Try changing browser. Maybe your browser blocking required js file from FB.

https://www.evernote.com/l/AUdPMFCPLJNLCoDrrBqoUy-EuNeRnb-pp8YB/image.png

Thanks.

in reply to: Archive Results "Previous" and "Next" Button Bug #38492

Shahriar
Moderator

Hi,

WPDM Directory Addon (archive page addon) same thing. However, i have installed updated version there and found the issue with next/previous button ( from your last reply ).

We Shall fix it in next release.

Thanks.

in reply to: Issues with Update to Version 4.5.1 #38488

Shahriar
Moderator

@AustinWebmaster, Password lock working fine in our test. And icon is working too. Could you please send me links where these issues are happening.

Thanks,

in reply to: Frontend – blank page #38486

Shahriar
Moderator

Hello Angela, Please update to latest version and if problem persists send login info in private reply. I have to check your instillation to find the bug. Thanks.

in reply to: error message #38485

Shahriar
Moderator

Please go to WPDM settings, and set file browser access role administrator to resolve this error.

https://www.evernote.com/l/AUcCcCi-WfVNE5040J3TmAh8Iv5EwlVx0tAB/image.png

in reply to: Lock with facebook like #38482

Shahriar
Moderator

Hi Stefan, Please share your page to check if it is a css issue. Thanks.

in reply to: Browse & remote tabs not present #38481

Shahriar
Moderator

Hi K,

Please delete free version first. Then download Pro version from here http://www.wpdownloadmanager.com/user-dashboard/purchases/ All pro features will be available after installing pro.

Thanks.

in reply to: DM Pro 4.5.0 Breaks Excel Icon #38426

Shahriar
Moderator

Then please tell me where are you having this issue. I mean how did you generate the lists. Which shortcode did you use?

in reply to: User Dashboard problem #38419

Shahriar
Moderator

Hi,

Update your dashboard page ( no change required , just update it ) to resolve 404 issue. Updating page sets custom permalink rules, which might have been reset by changing theme.

Thanks

in reply to: Documentation to get started? #38373

Shahriar
Moderator
in reply to: Archive Results "Previous" and "Next" Button Bug #38372

Shahriar
Moderator

Hi Kirsty,

Clear your browser cache. May be that’s the issue. Works fine in my safari too. Check this screen cast  http://screencast-o-matic.com/watch/cDVXowhp2f

Thanks.

in reply to: php warning #38366

Shahriar
Moderator

After checking your plugins it appears that  activating/deactivating ‘Ultimate Tweak’ plugin resets custom permalink rules. So, page update(frontend , dashboard) is required to avoid 404 after activating/deactivating ‘Ultimate Tweak’ plugin.

in reply to: php warning #38361

Shahriar
Moderator

Please update your page that has front-end shortcode (You don’t have to change anything, just update it). That will fix the issue.

in reply to: after update: no downloads found #38342

Shahriar
Moderator

Hi,

We are releasing an update soon to fix this issue. Downloads are there, appears after search. However, after update all downloads will be shown by default.

Thanks.

in reply to: Exporting and Importing #38312

Shahriar
Moderator

Got it, you want to move Download Manager packages to another site.

Follow these steps,

1. Copy ../wp-content/uploads/download-manager-files directory to your new sites ../wp-content/uploads/ directory.

2. Export all Downloads using Tools Export (You have to install WordPress export plugin)

https://www.evernote.com/l/AUf_JCOb_lhE9aJk8kcNgu1ipSGbDN5HXUAB/image.png

3. Import the file now using Tools Import option, assign all posts to one of admin users

Done.

in reply to: File not found or deleted from server #38311

Shahriar
Moderator

Please send login info in private reply, i have to check this issue there. This is file path issue, maybe WPDM can’t find the file dir. Anyhow i shall update you details after checking this in your installation.

in reply to: Archive Page Compact #38309

Shahriar
Moderator

Add cat_view=’compact’ in archive shortcode to show compact style,

[wpdm-archive cat_view="compact" button_style="primary" link_template="link-template-panel-1-3.php" order_by="post_title" order="asc" items_per_page="10"]

You can use tinymce to insert short-code.

in reply to: Need help with link template #38307

Shahriar
Moderator

Hello,

You will find the the option to show login Message Panel in Basic setting tab

https://www.evernote.com/l/AUcpQSa6TCNK9JIt5uVU4HcKvTwA53zXd9sB/image.png

This option won’t redirect users to wp-admin url.

in reply to: Frontend – blank page #38306

Shahriar
Moderator

Check allowed user roles from in Downloads Settings Frontend settings. Only allowed user roles will see the wpdm frontend. Please send login info in private reply if that does not solve it.

Viewing 25 posts - 11,576 through 11,600 (of 12,513 total)