Shahriar

Do you have other files that are missing ? All packages should be listed under respective category folder.

Hello,

As you need only one extra copy, then simple way is purchasing another WPDM copy. You will get another license key for that.

Thanks.

Please remove and reattach old attachments. Also please keep and copy of ftp add-on, I’ve edited a file in that add-on.

You are using custom Link Template. May be issue is related to it. Please share your link-template code below.

1. Yes, there is an addon for that. Archive Page/directory Addon ( Check details here http://www.wpdownloadmanager.com/download/wpdm-directory-add-on/)

2. Use email lock feature. A download link will be sent to user after submitting email. But not the file.

Yes, We release few important updates of WPDM. And you should update plugin to latest version. We will help you to fix any issue, you face in after update. Thanks.

Please send temporary wp-admin login info in private reply to check table double rendered issue. But FB like worked fine for me. Try changing browser. Maybe your browser blocking required js file from FB.

https://www.evernote.com/l/AUdPMFCPLJNLCoDrrBqoUy-EuNeRnb-pp8YB/image.png

Thanks.

Hi,

WPDM Directory Addon (archive page addon) same thing. However, i have installed updated version there and found the issue with next/previous button ( from your last reply ).

We Shall fix it in next release.

Thanks.

@AustinWebmaster, Password lock working fine in our test. And icon is working too. Could you please send me links where these issues are happening.

Thanks,

Hello Angela, Please update to latest version and if problem persists send login info in private reply. I have to check your instillation to find the bug. Thanks.

Please go to WPDM settings, and set file browser access role administrator to resolve this error.

https://www.evernote.com/l/AUcCcCi-WfVNE5040J3TmAh8Iv5EwlVx0tAB/image.png

Hi Stefan, Please share your page to check if it is a css issue. Thanks.

Hi K,

Please delete free version first. Then download Pro version from here http://www.wpdownloadmanager.com/user-dashboard/purchases/ All pro features will be available after installing pro.

Thanks.

Then please tell me where are you having this issue. I mean how did you generate the lists. Which shortcode did you use?

Hi,

Update your dashboard page ( no change required , just update it ) to resolve 404 issue. Updating page sets custom permalink rules, which might have been reset by changing theme.

Thanks

Please check this link http://www.wpdownloadmanager.com/docsfor/download-manager-pro/

Hi Kirsty,

Clear your browser cache. May be that’s the issue. Works fine in my safari too. Check this screen cast  http://screencast-o-matic.com/watch/cDVXowhp2f

Thanks.

After checking your plugins it appears that  activating/deactivating ‘Ultimate Tweak’ plugin resets custom permalink rules. So, page update(frontend , dashboard) is required to avoid 404 after activating/deactivating ‘Ultimate Tweak’ plugin.

Please update your page that has front-end shortcode (You don’t have to change anything, just update it). That will fix the issue.

Hi,

We are releasing an update soon to fix this issue. Downloads are there, appears after search. However, after update all downloads will be shown by default.

Thanks.

Got it, you want to move Download Manager packages to another site.

Follow these steps,

1. Copy ../wp-content/uploads/download-manager-files directory to your new sites ../wp-content/uploads/ directory.

2. Export all Downloads using Tools Export (You have to install WordPress export plugin)

https://www.evernote.com/l/AUf_JCOb_lhE9aJk8kcNgu1ipSGbDN5HXUAB/image.png

3. Import the file now using Tools Import option, assign all posts to one of admin users

Done.

Please send login info in private reply, i have to check this issue there. This is file path issue, maybe WPDM can’t find the file dir. Anyhow i shall update you details after checking this in your installation.

Add cat_view=’compact’ in archive shortcode to show compact style,

[wpdm-archive cat_view="compact" button_style="primary" link_template="link-template-panel-1-3.php" order_by="post_title" order="asc" items_per_page="10"]

You can use tinymce to insert short-code.

Hello,

You will find the the option to show login Message Panel in Basic setting tab

https://www.evernote.com/l/AUcpQSa6TCNK9JIt5uVU4HcKvTwA53zXd9sB/image.png

This option won’t redirect users to wp-admin url.

Check allowed user roles from in Downloads Settings Frontend settings. Only allowed user roles will see the wpdm frontend. Please send login info in private reply if that does not solve it.