Page 463 – WordPress Download Manager

Jan 19, 2016 at 6:01 am in reply to: theme wpeden always show layout selector #39006

Moderator

I add following custom css in your Theme option Custom CSS to avoid truncate. Showing full name now.

.product-info h3{
height:auto !important;
}

Jan 19, 2016 at 5:39 am in reply to: How to display subcategory documents… #39005

Shahriar

Moderator

Hi,

Does it work?

Example:

Parent : Pet

Child : Cat, Dog

Following shortcode includes all posts from pet,cat,dog

[wpdm_category id="pet" cols="1" toolbar=0 item_per_page=10 template="link-template-calltoaction3.php"]

Let me know if you can’t make it work.

Thanks.

Jan 19, 2016 at 5:27 am in reply to: Can't Activate Plugin #39004

Shahriar

Moderator

Hi,

Download Manager requires PHP version >= 5.3.0 and your PHP version is older than that.

Please ask you server support to update your server’s PHP version. That will fix this issue.

Sorry for the trouble.

Thanks.

Jan 19, 2016 at 5:21 am in reply to: [download_link] error after updating to 4.5.2 #39003

Shahriar

Moderator

Is your icon font available in site front end? That is a possible reason for icon not working.

Please send me link of frontend package or temporary login info in private reply to check it.

Thanks.

Jan 19, 2016 at 5:12 am in reply to: Licence Query #39002

Shahriar

Moderator

Hi,

Pro license is for 1 Domain. It is described here http://www.wpdownloadmanager.com/pricing/

You can upgrade your license to Business ( 5 Domains ), you have to pay the difference + $10 manual upgrade fee ( Only $90 ),

or

Purchase another Pro license if you only need two domains.

Thanks.

Jan 19, 2016 at 5:08 am in reply to: Update Problem #39000

Shahriar

Moderator

Hi,

Really sorry you faced this issue.

Most probably it was happened because of old accordion add on. However, an updated version of accordion add-on available. Could you please check it in a new test page, let me know if it working.

Thanks.

Jan 18, 2016 at 7:35 pm in reply to: theme wpeden always show layout selector #38976

Shahriar

Moderator

This reply has been marked as private.

Jan 18, 2016 at 2:45 pm in reply to: Update Problem #38965

Shahriar

Moderator

Just checked your library page. And it is working fine.

Jan 18, 2016 at 2:08 pm in reply to: Create page showing all categories #38954

Shahriar

Moderator

Hello,

You can show all categories using WPDM Directory addon . It provides a shortcode [wpdm-categories] which does exactly what you want. Please check details here http://www.wpdownloadmanager.com/download/wpdm-directory-add-on/

Thanks.

Jan 18, 2016 at 1:58 pm in reply to: theme wpeden always show layout selector #38951

Shahriar

Moderator

You can manage all options from Appearance Theme Options

Please check if there is any old WPDM addons that require update. If everything is updated, but still having issue, send temporary in private reply.

Thanks.

Jan 18, 2016 at 1:54 pm in reply to: archive page compact #38948

Shahriar

Moderator

Please upgrade from here https://www.2checkout.com/checkout/purchase?sid=1560048&quantity=1&product_id=7

It only includes upgrade price ( Not actual price of the Special Pack which is $89 ). So, No discount code required.

Thanks

Jan 18, 2016 at 1:42 pm in reply to: Frontend create package not working #38944

Shahriar

Moderator

A js error from your theme creating this issue. However, i have customized the download manager code to bypass it. It is working now. Thanks.

Jan 18, 2016 at 12:59 pm in reply to: theme wpeden always show layout selector #38936

Shahriar

Moderator

Hi,

To remove customizer(layout selector) delete customizer.php from /themes/marketplace/ directory.

Update Premium Package Addon, that should fix the package detail and add to cart button issue.

Thanks.

Jan 17, 2016 at 6:22 pm in reply to: Download manager update caused a error on my site! #38896

Shahriar

Moderator

There is Fatal PHP Error active theme ‘twentythirteen’ . It has nothing to do with Download Manager.

Jan 17, 2016 at 6:14 pm in reply to: [download_link] error after updating to 4.5.2 #38895

Shahriar

Moderator

Use [download_url] not [download_link].

[download_link] generates link tag itself. So no need to use it as attribute value.

Jan 15, 2016 at 6:20 pm in reply to: Download AND Open In Browser links? #38795

Shahriar

Moderator

Hi,

As you already found there is only global option for this feature and only one possible action (download or open in browser). Currently it is not possible to manage this setting individually for each package.

It is possible to implement this feature with on top of current state. It will require of code customization. If you are interested, please contact customization team at customize@wpdownloadmanager.com for further query.

Thanks

Jan 15, 2016 at 6:03 pm in reply to: Default Packages Short Code not working in 4.5.2 #38791

Shahriar

Moderator

When no icon assigned to a package, a default icon ( _blank.png ) is used. There is no change in this feature. It is just like previous version.

But now Download Manager shows feature image in ‘All Packages’ admin page (In previous version it was package icon ). So if there is no featured image it stays blank. This icon vs featured image presentation has no effect in frontend.

https://www.evernote.com/l/AUcwM-Fp5plH9JOD3d_oPUmMQ_cV-sbCAH0B/image.png

Jan 14, 2016 at 7:34 pm in reply to: Running multisite, need to upgrade my license #38745

Shahriar

Moderator

Hi,

Sorry, I misread your initial post. I thought you need another license key.

Now , i get it. You do need developer license. For dev license upgrade fee is $175 only, you can do that from here https://www.2checkout.com/checkout/purchase?sid=1560048&quantity=1&product_id=6 ( price difference + $10 manual processing fee )

Thanks.

Jan 14, 2016 at 5:54 pm in reply to: Subscribers not being Populated #38731

Shahriar

Moderator

Please send login info in private reply. I have to check it there. It is working in our test.

Jan 14, 2016 at 5:33 pm in reply to: Frontend create package not working #38724

Shahriar

Moderator

Please send temporary login info to check this issue. There might be possible conflicts of plugins which creating js error. However, try disabling other plugins to if that’s the case.

Jan 14, 2016 at 5:29 pm in reply to: Customise Archive Page #38722

Shahriar

Moderator

Hi,

Undo all changes you have done before.

Find function GetDownloads() in wpdm-archive-page.php ( line no 338). Add following code after first line inside function.

if( ! isset ( $_GET['search'] ) ) die();

If can’t figure it out send login info in private reply.

Thanks.

Jan 14, 2016 at 5:03 pm in reply to: User Dashboard problem #38719

Shahriar

Moderator

Hi,

Please send temporary wp-admin login info in private reply, if you can’t resolve this issue. I will do it for you.

Although solution is simple.

1. Go to your dashboard page, the page with [wpdm_user_dashboard] shortcode

2. Click ‘edit page’

https://www.evernote.com/l/AUcnLzcaNMBHN6RCVV4ItS_Qy0jdF_jlu7sB/image.png

3. Click ‘Update’

https://www.evernote.com/l/AUcuuQemKYtHnYTAmI33JzGm7c6MvkrKj30B/image.png

Done

@Therrmann, Thanks a lot for your help.

Jan 14, 2016 at 4:54 pm in reply to: Lock file cann't download by login user #38712

Shahriar

Moderator

Hi,

Does the user have required access role? Please send login info in private reply if can’t resolve it yourself.

Thanks.

Jan 14, 2016 at 4:53 pm in reply to: WPDM Packages Info not working anymore #38710

Shahriar

Moderator

Hi Torsten,

Found an issue in WPDM Package Widget in current version, We shall fix it next release.

Thanks.

Jan 14, 2016 at 4:03 pm in reply to: error.. #38696

Shahriar

Moderator

Hi All,
Found this issue and releasing an patch soon to resolve it. Thanks for reporting.

Shahriar

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