Shahriar

I add following custom css in your Theme option Custom CSS to avoid truncate. Showing full name now.

.product-info h3{
height:auto !important;
}

Hi,

Does it work?

Example:

Parent : Pet

Child : Cat, Dog

Following shortcode includes all posts from pet,cat,dog

[wpdm_category id="pet" cols="1" toolbar=0 item_per_page=10 template="link-template-calltoaction3.php"]

Let me know if you can’t make it work.

Thanks.

Hi,

Download Manager requires PHP version >= 5.3.0 and your PHP version is older than that.

Please ask you server support to update your server’s PHP version. That will fix this issue.

Sorry for the trouble.

Thanks.

Is your icon font available in site front end? That is a possible reason for icon not working.

Please send me link of frontend package or  temporary login info in private reply to check it.

Thanks.

Hi,

Pro license is for 1 Domain. It is described here http://www.wpdownloadmanager.com/pricing/

You can upgrade your license to Business ( 5 Domains ), you have to pay the difference + $10 manual upgrade fee ( Only $90 ),

or

Purchase another Pro license if you only need two domains.

Thanks.

Hi,

Really sorry you faced this issue.

Most probably it was happened because of old accordion add on. However, an updated version of accordion add-on available. Could you please check it in a new test page, let me know if it working.

Thanks.

Just checked your library page. And it is working fine.

Hello,

You can show all categories using WPDM Directory addon . It provides a shortcode [wpdm-categories] which does exactly what you want. Please check details here http://www.wpdownloadmanager.com/download/wpdm-directory-add-on/

Thanks.

You can manage all options from Appearance Theme Options

Please check if there is any old WPDM addons that require update. If everything is updated, but still having issue, send temporary in private reply.

Thanks.

Please upgrade from here https://www.2checkout.com/checkout/purchase?sid=1560048&quantity=1&product_id=7

It only includes upgrade price ( Not actual price of the Special Pack which is $89 ). So, No discount code required.

Thanks

A js error from your theme creating this issue. However, i have customized the download manager code to bypass it. It is working now. Thanks.

Hi,

To remove customizer(layout selector) delete customizer.php from /themes/marketplace/ directory.

Update Premium Package Addon, that should fix the package detail and add to cart button issue.

Thanks.

There is Fatal PHP Error active theme ‘twentythirteen’ . It has nothing to do with Download Manager.

Use [download_url] not [download_link].

[download_link] generates link tag itself. So no need to use it as attribute value.

Hi,

As you already found there is only global option for this feature and only one possible action (download or open in browser). Currently it is not possible to manage this setting individually for each package.

It is possible to implement this feature with on top of current state. It will require of code customization. If you are interested, please contact customization team at customize@wpdownloadmanager.com for further query.

Thanks

When no icon assigned to a package, a default icon ( _blank.png ) is used. There is no change in this feature. It is just like previous version.

But now Download Manager shows feature image in ‘All Packages’ admin page (In previous version it was package icon ). So if there is no featured image it stays blank. This icon vs featured image presentation has no effect in frontend.

https://www.evernote.com/l/AUcwM-Fp5plH9JOD3d_oPUmMQ_cV-sbCAH0B/image.png

Hi,

Sorry, I misread your initial post. I thought you need another license key.

Now , i get it. You do need developer license. For dev license upgrade fee is $175 only, you can do that from here https://www.2checkout.com/checkout/purchase?sid=1560048&quantity=1&product_id=6 ( price difference + $10 manual processing fee )

Thanks.

Please send login info in private reply. I have to check it there. It is working in our test.

Please send temporary login info to check this issue. There might be possible conflicts of plugins which creating js error. However, try disabling other plugins to if that’s the case.

Hi,

Undo all changes you have done before.

Find function GetDownloads() in wpdm-archive-page.php ( line no 338). Add following code after first line inside function.

if( ! isset ( $_GET['search'] ) ) die();

If can’t figure it out send login info in private reply.

Thanks.

Hi,

Please send temporary wp-admin login info in private reply, if you can’t resolve this issue. I will do it for you.

Although solution is simple.

1. Go to your dashboard page, the page with [wpdm_user_dashboard] shortcode

2. Click ‘edit page’

https://www.evernote.com/l/AUcnLzcaNMBHN6RCVV4ItS_Qy0jdF_jlu7sB/image.png

3. Click ‘Update’

https://www.evernote.com/l/AUcuuQemKYtHnYTAmI33JzGm7c6MvkrKj30B/image.png

Done

@Therrmann, Thanks a lot for your help.

Hi,

Does the user have required access role? Please send login info in private reply if can’t resolve it yourself.

Thanks.

Hi Torsten,

Found an issue in WPDM Package Widget in current version, We shall fix it next release.

Thanks.

Hi All,
Found this issue and releasing an patch soon to resolve it. Thanks for reporting.