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Shahriar

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Oct 25, 2016 at 7:40 pm in reply to: Share Facebook #50356

Shahriar
Moderator

Hi,

Are you using Share on Facebook to Download add-on?

We are releasing an update soon, to fix the issue there.

Thanks.

Oct 25, 2016 at 7:31 pm in reply to: German Language #50355

Shahriar
Moderator

Hi,

Are the missing words from File Cart add-on?

We will release an update if needed, just let me know which word is missing from translation.

Thanks.

Oct 25, 2016 at 7:21 pm in reply to: How can I track who changed download? #50354

Shahriar
Moderator

Hi,

We do not have any add-on for this yet.

But there are some plugin in wp.org which tracks user activity.

You can try those out.

Thanks.

Oct 25, 2016 at 7:19 pm in reply to: How can I disable "all visitors" for downloads #50353

Shahriar
Moderator

Hi,

You can remove it when creating the package.

But if you need automated removal, use Default Value add-on. Using this add-on you can setup default values, which will be applied when creating a new package.

Thanks.

Oct 25, 2016 at 7:16 pm in reply to: Login/Logout Link #50352

Shahriar
Moderator

Hi, Adding this feature requires customization of your theme. It can not be added from plugin. Thanks.

Oct 25, 2016 at 7:14 pm in reply to: Lazy load dont work #50351

Shahriar
Moderator

WPDM core plugin has been updated. Lazy Download update is not available yet.

I sent you a sample csv in previous reply. It shows how to set lazy download for imported package. Please download it. It just adds an extra column for lazy download. Under that column place 1 at each row (package) to enable lazy download.

Oct 25, 2016 at 7:09 pm in reply to: Language Issues #50350

Shahriar
Moderator

Please check available translations here http://www.wpdownloadmanager.com/support/topic/download-manager-language-files/

Oct 25, 2016 at 7:07 pm in reply to: Frontend upload of images and exif data #50349

Shahriar
Moderator

Hi,

To let user upload files you do not need any add-on. Use [wpdm_frontend] shortcode to show upload form.

WPDM does not extract exif data from uploaded image.

Thanks.

Oct 25, 2016 at 7:04 pm in reply to: 'All Add-ons' is missing Marketplace #50348

Shahriar
Moderator

Hi,

Marketplace is not an add-on. It is a Theme.

It is included in All Themes pack. Also you can purchase it separately here

Thanks.

Oct 25, 2016 at 7:00 pm in reply to: Links 404, Not found.. #50347

Shahriar
Moderator

Hi,

If you face the 404 issue again, just update the dashboard page. That should fix it.

This is a permalink issue. Happens when any action (e.g. switching theme ) resets the permalink.

Thanks.

Oct 25, 2016 at 6:55 pm in reply to: Update all default values not working #50345

Shahriar
Moderator

Hi,

Update all button working fine in my test. Please send login info in private reply if it is not working in your setup.

Default values is not integrated with bulk import yet. It works when you add new posts manually. However, we will release update soon and add the feature with bulk import too.

Thanks.

Oct 25, 2016 at 6:43 pm in reply to: upgrade error #50344

Shahriar
Moderator

Hi,

Please manually update plugin for now.

You can download latest versions from your dashboard

Delete old version before installing latest one.

Thanks.

Oct 25, 2016 at 6:41 pm in reply to: 404 error for package page #50343

Shahriar
Moderator

Hi,

Did you change anything at URL structure from WPDM settings?

If you have online setup, please send temporary wp-admin login info in private reply. So, i can check this issue there.

Thanks.

Oct 25, 2016 at 6:38 pm in reply to: Conflict with activation #50342

Shahriar
Moderator

Hi,

Unlocked your license from old domain. You can use it in new domain now.

Thanks.

Oct 24, 2016 at 8:28 pm in reply to: [wpdm-all-packages] Link Problem #50317

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue. Also send a page link where you faced this issue.

Oct 24, 2016 at 8:06 pm in reply to: Mouseover Video Play #50316

Shahriar
Moderator

Hi,

No such option available.

It is possible to implement this feature but requires custom coding.

Thanks.

Oct 24, 2016 at 8:04 pm in reply to: Ajax #50315

Shahriar
Moderator

Hi,

Sorry for the delay.

Looks like you have applied some kind restriction rules in your urls ( maybe from .htaccess ). I created a test page to check the shortcode, but couldn’t access it. Responses with 403 forbidden code. Why a new page response with 403? Any info about this will be helpful to solve this issue.

Thanks.

Oct 23, 2016 at 8:07 pm in reply to: Website Really Slow #50285

Shahriar
Moderator

Remove marked line from /themes/appmarket/functions.php file,

https://www.evernote.com/l/AUdzLTlwRChO-pzcOd-5U5T-bLB9tOk82BMB/image.png

Oct 23, 2016 at 8:05 pm in reply to: Problem with adding Licence key #50284

Shahriar
Moderator

What issue you are facing with license key? Does it show any error?

Please send temporary wp-admin login info in private reply to check settings issue.

Oct 22, 2016 at 1:54 am in reply to: Invalid License Key #50255

Shahriar
Moderator

Your key was linked to your dev server. Unlocked it from there. You can use it in current site now. Go to setting license and save settings.

Oct 21, 2016 at 7:30 pm in reply to: Login page loading and loading… #50242

Shahriar
Moderator

Did you try multiple times to login? It prevents login when user mistakes few times. Please send me a login page link with an user login info. I will take a look to make sure it is not something else.

Oct 21, 2016 at 7:27 pm in reply to: Conflict with Visual Composer Toggle Elements #50241

Shahriar
Moderator

Please send wp-admin login info in private reply. Also send me a link to the page where this issue appeared.

Oct 21, 2016 at 7:23 pm in reply to: Website Really Slow #50240

Shahriar
Moderator

Hi, All tasks related to Download Manager are data heavy, there are lots of custom information related to each package. So, adding it definitely adds some extra load time than a normal site. The tricks is using cache plugin to serve cached version of pages. Which will significantly increase the load time.

You can also remove the pre-loader which prevents page view until all items loaded completely. It is okay to show page before loading all items completely. It is a choice.

Oct 21, 2016 at 7:17 pm in reply to: Editing wpdm-be-member.php #50239

Shahriar
Moderator

Please send  wp-admin login info too. Send me the login page link too. Maybe it is using the wpdm-login-form.php template.

Oct 21, 2016 at 6:55 pm in reply to: Indexing PDF Content for WP Main Search #50238

Shahriar
Moderator

Hi,

This feature is not available yet. There are some pdf search plugins at wordpress.org but we haven’t tested those.

Thanks.

Viewing 25 posts - 9,451 through 9,475 (of 12,513 total)
1 2 3 … 378 379 380 … 499 500 501