Shahriar

Please send me your order id in that case. Our record shows you have Pro version ( 54e7919bd09f1 )

Hi,

Pro version can only be used in site. You need Business ( 5 sites ) or Developer ( many sites ) license if you want use WPDM in multiple sites.

We offer license upgrade for pro user so you don’t have to pay full fee for developer or business license.

You can use any of following link to upgrade your license,

For Business license, […]

For Developer License, […]

Here the amount is equal to difference with pro + $10 manual upgrade fee.

Thanks.

Hi,

Doesn’t it show anything? This issue is not related to category.

It should show the package names you have access to by advanced access add-on. You can access the files after going to package details page from there.

Send login info in private reply if still can’t make it work.

Thanks.

We have contacted 2Checkout.

Will get back to you when get an answer.

Thanks.

Hi,

We didn’t update the plugin recently. Which past version you have that works? Please mail a copy of it (zipped) to support@wpdownloadmanager.com and a link to this topic.

Thanks.

Hi,

You can export download posts using WordPress export options. Then import it in you new site. After that you have move your /uploads/download-manager-files directory to you new server. That’s where WPDM files are stored.

Thanks.

Hi,

Check your package settings metabox (edit package page). In allow access field it is set to ‘All Visitors’ by default. Maybe you haven’t changed that.

Package access combines category settings (you have set it to subscribers) + packages setting roles.

https://www.evernote.com/l/AUchORPZMV1E4q9tCNa24tF1u4gq_RKlS00B/image.png

Thanks.

There is no shortcut way to get filename. Please check the table method from /download-manager/libs/class.FileList.php file. You will find the code that extracted filename to show in file table .

Do you ( the logged user role ) have access to the trustees category?

Yes, Category shortcode shows packages from child categories too.

Hi, No option yet to sort by expire date.

Update it to 3.3.4

Then disable WPDM Bootstrap JS

Try following one,

[wpdm_packages template="link-template-panel" order_by="date" order="desc" paging="0" items_per_page="5" cols=1 colsphone=1 colspad=1 title="New Packages" desc=""]

It works without any add-on.

Hi,

Use the language file packaged with plugin to translate those texts.

You can edit the registration confirmation email  here /download-manager/tpls/email-templates/wpdm-new-user.html

Thanks.

Please check the login info again . It is not working. Authentication failed error.

1) Looks like language file has not been updated, although those texts are translation ready. We will update language file in next release. You can edit those texts from /download-manager/libs/class.PackageLocks.php for now.

2) Enable AJAX load for lock options from WPDM Settings Frontend page. Or Try answer ( 3 ) [ Assuming you set up captcha correctly ]

3 ) Create a custom Link Template and use [download_link_extended] template tag in link template instead of [download_link]

4 ) What was the issue with page template?

Error report doesn’t provide any useful info related to this issue.

Most possible reason i can think off is there was some plugin installed before which attached some settings to these packages. But that plugin is not available now, which originating the package load failure.

How many package has this issue?

Please try creating a package with same content of a troubled package. I guess you know what files attached to a package by checking it’s name. If that works we have go through that approach for now.

Please check instructions in following image,

https://www.evernote.com/l/AUe5J2h3iwVEFLzt668fwWwcWQkTG6OblvwB/image.png

Looks like there are some custom css for Ninja Form which causing the form button cut-off.

Remove width property from [id^="nf_submit_"] > .ninja-forms-field also from [id^="nf_submit_"] > .ninja-forms-field:hover

This is limiting button width to 170px

That should fix the button cut-off issue.

Which version of Bootstrap JS your theme using?

Hi,

Packages are created, no issue there. But after creating page is not redirecting to edit page. Maybe some other plugin conflicting here. I need dashboard area access to this further.

You can try disabling other plugins. Or assign admin area access to the temp user.

Insert the package using package shortcode in this case. e.g. [wpdm_package id=804 template="link-template-calltoaction2.php"]

Hi,

Button Templates won’t work with locked packages. You can use Image Button add-on, which also has various button styles.

Thanks.

Hi,

Category restriction is not available in archive page. Only package level restriction. User can see all categories, but won’t see packages if he doesn’t have access to it.

You can use category shortcode ( you will find it in TinyMCE addon ) to insert posts from a selected category. Only difference is it shows all packages from the category but sorted by most recent to old. You can set how many package to show per page.

We will add category restriction in Archive Page addon soon. For now you can use the category shortcode.

Thanks.

Hi,

Use link template panel 1-3 when inserting shortcode. Check following shortcode’s link_template parameter.

[wpdm-archive button_style="inverse" link_template="link-template-panel-1-3" order_by="post_title" order="asc" items_per_page="10"]

This shortcode is from demo page.

You can use TinyMCE addon to insert shortcode easily.

Thanks.

Hi,

There is no option yet to move the currency sign on right. But noted for implementation.

If you want, i can change the price position in product page now. In that case send FTP login info in private reply.

Thanks.