Home / Page 380

Shahriar

Forum Replies Created

Viewing 25 posts - 9,476 through 9,500 (of 12,513 total)
1 2 3 … 379 380 381 … 499 500 501
Oct 21, 2016 at 6:45 pm in reply to: download manager trial has expired #50237

Shahriar
Moderator

Please send me your order id in that case. Our record shows you have Pro version ( 54e7919bd09f1 )

Oct 20, 2016 at 8:57 pm in reply to: download manager trial has expired #50206

Shahriar
Moderator

Hi,

Pro version can only be used in site. You need Business ( 5 sites ) or Developer ( many sites ) license if you want use WPDM in multiple sites.

We offer license upgrade for pro user so you don’t have to pay full fee for developer or business license.

You can use any of following link to upgrade your license,

For Business license, […]

For Developer License, […]

Here the amount is equal to difference with pro + $10 manual upgrade fee.

Thanks.

Oct 20, 2016 at 8:41 pm in reply to: Adding Directory and Displaying it to User on Front-end #50205

Shahriar
Moderator

Hi,

Doesn’t it show anything? This issue is not related to category.

It should show the package names you have access to by advanced access add-on. You can access the files after going to package details page from there.

Send login info in private reply if still can’t make it work.

Thanks.

Oct 20, 2016 at 8:16 pm in reply to: upgrade cost error #50204

Shahriar
Moderator

We have contacted 2Checkout.

Will get back to you when get an answer.

Thanks.

Oct 20, 2016 at 8:15 pm in reply to: Archive search issues again #50203

Shahriar
Moderator

Hi,

We didn’t update the plugin recently. Which past version you have that works? Please mail a copy of it (zipped) to support@wpdownloadmanager.com and a link to this topic.

Thanks.

Oct 20, 2016 at 8:06 pm in reply to: Migrate WPDM Packages #50202

Shahriar
Moderator

Hi,

You can export download posts using WordPress export options. Then import it in you new site. After that you have move your /uploads/download-manager-files directory to you new server. That’s where WPDM files are stored.

Thanks.

Oct 20, 2016 at 8:02 pm in reply to: Category access #50201

Shahriar
Moderator

Hi,

Check your package settings metabox (edit package page). In allow access field it is set to ‘All Visitors’ by default. Maybe you haven’t changed that.

Package access combines category settings (you have set it to subscribers) + packages setting roles.

https://www.evernote.com/l/AUchORPZMV1E4q9tCNa24tF1u4gq_RKlS00B/image.png

Thanks.

Oct 20, 2016 at 7:58 pm in reply to: Retrieve first file in package in WP #50200

Shahriar
Moderator

There is no shortcut way to get filename. Please check the table method from /download-manager/libs/class.FileList.php file. You will find the code that extracted filename to show in file table .

Oct 20, 2016 at 7:49 pm in reply to: WPDM Directory Add-On #50199

Shahriar
Moderator

Do you ( the logged user role ) have access to the trustees category?

Yes, Category shortcode shows packages from child categories too.

Oct 20, 2016 at 7:41 pm in reply to: Expired Documents / Download Availability Report #50198

Shahriar
Moderator

Hi, No option yet to sort by expire date.

Oct 19, 2016 at 9:08 pm in reply to: Bootstrap js conflict #50168

Shahriar
Moderator

Update it to 3.3.4

Then disable WPDM Bootstrap JS

Oct 19, 2016 at 8:36 pm in reply to: Does [wpdm_packages] need an Add-On for it to work? #50165

Shahriar
Moderator

Try following one,

[wpdm_packages template="link-template-panel" order_by="date" order="desc" paging="0" items_per_page="5" cols=1 colsphone=1 colspad=1 title="New Packages" desc=""]

It works without any add-on.

 

Oct 19, 2016 at 8:31 pm in reply to: questions about translations and email templates #50164

Shahriar
Moderator

Hi,

Use the language file packaged with plugin to translate those texts.

You can edit the registration confirmation email  here /download-manager/tpls/email-templates/wpdm-new-user.html

Thanks.

Oct 19, 2016 at 8:14 pm in reply to: Editing wpdm-be-member.php #50163

Shahriar
Moderator

Please check the login info again . It is not working. Authentication failed error.

Oct 19, 2016 at 8:10 pm in reply to: Email lock config #50162

Shahriar
Moderator

1) Looks like language file has not been updated, although those texts are translation ready. We will update language file in next release. You can edit those texts from /download-manager/libs/class.PackageLocks.php for now.

2) Enable AJAX load for lock options from WPDM Settings Frontend page. Or Try answer ( 3 ) [ Assuming you set up captcha correctly ]

3 ) Create a custom Link Template and use [download_link_extended] template tag in link template instead of [download_link]

4 ) What was the issue with page template?

Oct 19, 2016 at 7:58 pm in reply to: Some packets unavailable (edit as well as view) #50161

Shahriar
Moderator

Error report doesn’t provide any useful info related to this issue.

Most possible reason i can think off is there was some plugin installed before which attached some settings to these packages. But that plugin is not available now, which originating the package load failure.

How many package has this issue?

Please try creating a package with same content of a troubled package. I guess you know what files attached to a package by checking it’s name. If that works we have go through that approach for now.

 

Oct 19, 2016 at 7:51 pm in reply to: Order by date does not work #50160

Shahriar
Moderator

Please check instructions in following image,

https://www.evernote.com/l/AUe5J2h3iwVEFLzt668fwWwcWQkTG6OblvwB/image.png

Oct 19, 2016 at 7:19 pm in reply to: Widen the email form lock container #50156

Shahriar
Moderator

Looks like there are some custom css for Ninja Form which causing the form button cut-off.

Remove width property from [id^="nf_submit_"] > .ninja-forms-field also from [id^="nf_submit_"] > .ninja-forms-field:hover

This is limiting button width to 170px

That should fix the button cut-off issue.

Oct 19, 2016 at 7:07 pm in reply to: Bootstrap js conflict #50154

Shahriar
Moderator

Which version of Bootstrap JS your theme using?

Oct 19, 2016 at 6:59 pm in reply to: I am not able to upload any file from front end #50153

Shahriar
Moderator

Hi,

Packages are created, no issue there. But after creating page is not redirecting to edit page. Maybe some other plugin conflicting here. I need dashboard area access to this further.

You can try disabling other plugins. Or assign admin area access to the temp user.

Oct 19, 2016 at 6:46 pm in reply to: Email Lock Trouble #50150

Shahriar
Moderator

Insert the package using package shortcode in this case. e.g. [wpdm_package id=804 template="link-template-calltoaction2.php"]

Oct 19, 2016 at 6:44 pm in reply to: Email Lock Trouble #50149

Shahriar
Moderator

Hi,

Button Templates won’t work with locked packages. You can use Image Button add-on, which also has various button styles.

Thanks.

Oct 19, 2016 at 6:32 pm in reply to: WPDM Directory Add-On #50148

Shahriar
Moderator

Hi,

Category restriction is not available in archive page. Only package level restriction. User can see all categories, but won’t see packages if he doesn’t have access to it.

You can use category shortcode ( you will find it in TinyMCE addon ) to insert posts from a selected category. Only difference is it shows all packages from the category but sorted by most recent to old. You can set how many package to show per page.

We will add category restriction in Archive Page addon soon. For now you can use the category shortcode.

Thanks.

Oct 19, 2016 at 3:23 pm in reply to: Directory Add-on – Title links to page #50137

Shahriar
Moderator

Hi,

Use link template panel 1-3 when inserting shortcode. Check following shortcode’s link_template parameter.

[wpdm-archive button_style="inverse" link_template="link-template-panel-1-3" order_by="post_title" order="asc" items_per_page="10"]

This shortcode is from demo page.

You can use TinyMCE addon to insert shortcode easily.

Thanks.

Oct 18, 2016 at 8:59 pm in reply to: Move currency to right??? #50119

Shahriar
Moderator

Hi,

There is no option yet to move the currency sign on right. But noted for implementation.

If you want, i can change the price position in product page now. In that case send FTP login info in private reply.

Thanks.

Viewing 25 posts - 9,476 through 9,500 (of 12,513 total)
1 2 3 … 379 380 381 … 499 500 501