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Shahriar

Forum Replies Created

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Oct 28, 2016 at 9:14 pm in reply to: Add-on Update Not Working #50518

Shahriar
Moderator

Hi,

For now update plugin manually.

You can download latest versions from your dashboard.

Delete old version before installing new one.

Thanks.

Oct 28, 2016 at 9:12 pm in reply to: Cannot Activate 4.6.0 due to fatal PHP error #50517

Shahriar
Moderator
Hi,
Latest Download Manager requires PHP version >= 5.4
Please ask your server support to upgrade php version. If you can’t upgrade php now, you can continue using WPDM v.4.5.6 as it works with php v.5.3 New version does not have much feature changes.

Thanks.

Oct 28, 2016 at 9:09 pm in reply to: Problem activate plugin #50516

Shahriar
Moderator
Hi,
Latest Download Manager requires PHP version >= 5.4

Your PHP version is 5.3

However, i have installed a 5.3 compatible version of Download Manager ( v.4.5.6). It is working fine.

Thanks.

Oct 27, 2016 at 6:20 pm in reply to: Search results in no download file found #50481

Shahriar
Moderator

Hi, Install updated version of WPDM Directory add-on. Fixed the issue there. You can download latest version from your dashboard.

Oct 27, 2016 at 11:12 am in reply to: Google Drive API Conflict #50442

Shahriar
Moderator

Hi,

Please send temporary wp-admin login info in private reply to check the issue.

Does to show any error or warning when both plugins are active. Or just one plugin stops working?

Oct 26, 2016 at 10:17 pm in reply to: wpdm-form-lock #50422

Shahriar
Moderator

Did you change the email template from Downloads Subscribers Email Template tab?

Check the subscriber template there, it should have an [download_url] tag.

If you didn’t make any change, Please send wp-admin login info in private reply to check the issue.

Oct 26, 2016 at 9:48 pm in reply to: Fatal Error #50421

Shahriar
Moderator

Hi,

Looks like another plugin ( google calendar events ) using same google library Download Manager using.

If it is not a required plugin for you disabling it should fix the issue. If you need it active send login temporary wp-admin info in private reply.

Thanks.

Oct 26, 2016 at 9:43 pm in reply to: Missing woff2 font in WPDM Pro 4.6.0 zip file #50419

Shahriar
Moderator

Thanks for reporting this issue. Will fix it in next release of WPDM.

Oct 26, 2016 at 9:33 pm in reply to: Sorting documents alphabetically at the front end #50418

Shahriar
Moderator

Check this demo

First select title and ascending order from dropdown, then select a category. Result are shown in alphabetically now. Is that what you need?

Oct 26, 2016 at 9:30 pm in reply to: 'All Add-ons' is missing Marketplace #50417

Shahriar
Moderator

You will find list of shortcodes here http://www.wpdownloadmanager.com/doc/short-codes/

However, front-end uploader shortcode is [wpdm_frontend]

Install Premium Package add-on to add e-commerce feature.

Oct 26, 2016 at 9:26 pm in reply to: Download Page link #50416

Shahriar
Moderator

Hi,

Please check my last reply in this thread http://www.wpdownloadmanager.com/support/topic/odd-thing-in-footer-caused-by-download-manger/

Thanks.

Oct 26, 2016 at 9:23 pm in reply to: Lazy load dont work #50415

Shahriar
Moderator

Did you set 1 under lazy_download column in csv file? If not set 1 for wach row.

In lazy download dropdown select Add Custom Field, then put __wpdm_lazy_download in this input field and import the file.

https://www.evernote.com/l/AUfYRFftNSFDHqG3jAgDVvp-mt7FrbRVN40B/image.png

Oct 26, 2016 at 9:08 pm in reply to: Mouseover Video Play #50414

Shahriar
Moderator

Is this shortcode from Download Manager or any of our add-on?

Oct 26, 2016 at 9:07 pm in reply to: Update all default values not working #50413

Shahriar
Moderator

It doesn’t set page template when importing, but you can set it later by just clicking update all button which works fine. Send me login info if it is not working for you.

Oct 26, 2016 at 9:00 pm in reply to: Can`t install the plugin #50411

Shahriar
Moderator

Please check this topic http://www.wpdownloadmanager.com/support/topic/problem-download-managerlibssocialconnectfacebookconnect-php-on-line-14/

Oct 26, 2016 at 8:59 pm in reply to: How can i translate this language wpmarketplace.po and .mo #50410

Shahriar
Moderator

Hi,

Use wpdmpp.po file to translate Premium Package.

Let me know one or two example words that are not translation ready. I will provide an update if needed.

Thanks.

Oct 26, 2016 at 8:47 pm in reply to: Registering problems #50409

Shahriar
Moderator

Hi,

Auto update doesn’t work in some servers. We have to work on that in future releases.

For now, Please download Updated versions from your dashboard

Delete old version before installing latest one.

If you want, you can disable update notices from WPDM settings.

Thanks.

Oct 26, 2016 at 8:40 pm in reply to: Adding Directory and Displaying it to User on Front-end #50408

Shahriar
Moderator

Did you make any change in Download Manager code or are you using custom template single-wpdmpro.php for download details page?

Your download details page shows nothing.

Oct 26, 2016 at 8:18 pm in reply to: WPDM Directory Add-On #50404

Shahriar
Moderator

Hi,

These shortcodes are based on access roles from package settings? Category access only check when viewing package details page. As your allow access field is empty in package settings, these shortcodes can’t load packages.

However, i have made a some changes in code behind the [wpdm_packages] shortcode. Please cheek the result here. View as jeremywallis

Let me know if that works.

Oct 26, 2016 at 6:43 pm in reply to: Archive search issues again #50400

Shahriar
Moderator

Hi! Released a new version of Directory Add-on. Installing it should fix all issues. Download new version from your dashboard.

 

Oct 25, 2016 at 8:13 pm in reply to: Advanced TinyMCE button Not working #50372

Shahriar
Moderator

Looks like there are some missing  JS/CSS files. Or this  is created from some JS error. possibly from another plugin.

You can try disabling other plugins and re-installing WPDM.

If that doesn’t solve it, send temporary wp-admin in private reply. I will check the issue there.

Thanks.

Oct 25, 2016 at 8:05 pm in reply to: Weird layout issue in link template #50371

Shahriar
Moderator

This is css conflict with theme or another plugin. Send me page link. I will suggest required css to fix it.

Oct 25, 2016 at 7:59 pm in reply to: License not found #50369

Shahriar
Moderator

Your key is linked to formsbucket.com

Do you want to unlock/remove it from there?

Oct 25, 2016 at 7:52 pm in reply to: setup #50361

Shahriar
Moderator

Hi,

You need Crypton theme to make that exact design like screenshot 2.

First screenshot uses ‘3 Columns, Detailed’ link template. When inserting download shortcode use that link template.

To insert shortcode easily use TinyMCE addon.

Let me know if you have any more question.

Thanks.

Oct 25, 2016 at 7:45 pm in reply to: last 5 Updates / area/ not working #50359

Shahriar
Moderator
This reply has been marked as private.
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