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Shahriar

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Feb 11, 2017 at 8:50 pm in reply to: File Not Uploading #53609

Shahriar
Moderator

Hi, Try increasing the php max execution time in server settings.

Feb 11, 2017 at 8:48 pm in reply to: Shortcode [popup_link] is not working #53608

Shahriar
Moderator

Did you try the result in frontend? If it does not work in front either, please send temporary wp-admin login info in private reply to check this issue.

Feb 11, 2017 at 8:44 pm in reply to: Open/view file in new Tab instead of download to local drive #53607

Shahriar
Moderator

Yes, it is possible.

Enable the Open File in Browser option from Downloads Settings Basic File Download Panel.

That will open file in same tab. If you want to open file in new tab use a custom link template. Clone the link template you are using now and replace [download_link] with following code,

<a target="_blank" href="[download_url]">Download</a>

Feb 11, 2017 at 1:27 am in reply to: Transfer license from development to production #53596

Shahriar
Moderator

Please give me your license key in private reply, I shall unlock it for you.

Feb 11, 2017 at 1:26 am in reply to: Invalid License Key! #53595

Shahriar
Moderator

@timgreenleaf, it is not working as wpdownloadmanager.com moved to https from http, license will work fine with latest version of wpdm, please download latest version and update your copy.

Feb 11, 2017 at 1:24 am in reply to: Activation Error, Invalid License Key #53594

Shahriar
Moderator

It is because php version in your server is lower than 5.4, please upgrade php version. However, you may try download wpdm pro again and update your copy, as we released a quick update trying to make it compatible with older php version.

Feb 10, 2017 at 9:39 am in reply to: Follow up to form customization #53547

Shahriar
Moderator

Hi,

I think you posted this before my last reply in email. However, let me know in email if there is anything else. Closing this topic here.

Thanks.

Feb 9, 2017 at 7:27 am in reply to: Display Order of Downloads #53515

Shahriar
Moderator

You can use following short-code to display all downloads in a alphabetically sorted table,

[wpdm-all-packages items_per_page="20" jstable=1 order_by="title" order="DESC"]

Feb 9, 2017 at 6:40 am in reply to: Track users download #53514

Shahriar
Moderator

You can check user specific stats from Users page. Visit the Download Stats link under username to see stats for that user.

https://www.evernote.com/l/AUfj0l9hDvRBc7O2rVopUiMVTqCoKBlDmzAB/image.png

Feb 9, 2017 at 6:26 am in reply to: How to create a list of users to each download package? #53513

Shahriar
Moderator

Replied to your email query.

Feb 9, 2017 at 6:19 am in reply to: Open file in page/post #53512

Shahriar
Moderator

Enable the open in browser option in Download Manager settings to open file in browser. You will find this option Downloads Settings Basic File Download panel.

Feb 8, 2017 at 4:04 pm in reply to: Archive Page issues #53455

Shahriar
Moderator

Sidebar view working now. There was something wrong in your shortcode. Use timyMCE add-on to insert shortcode. That will prevent any error and makes it easy.

Feb 6, 2017 at 9:10 pm in reply to: How to move packages from wpdm Version 3.3.5 to Version 4.6.0 #53360

Shahriar
Moderator

Maybe some file was missing in Download Manager. Possibly lost during your restore process. However, I have just installed a fresh copy of WPDM and search is working now.

Feb 6, 2017 at 8:42 pm in reply to: Invalid License Key! #53358

Shahriar
Moderator

@cyber, please download latest version from here https://www.wpdownloadmanager.com/user-dashboard/purchases/ and update your copy, that will resolve the issue.

Feb 6, 2017 at 8:38 pm in reply to: Disable Title Link and Extension #53357

Shahriar
Moderator

Yes, you can remove details page link using custom link template. Clone the link template ( Downloads Templates page ) you are using now. Replace [page_link] tag with [title]

Then use this custom link template in your shortcode. Use TinyMCE button to insert shortcode. You will find your custom link template in dropdown when inserting shortcode using TinyMCE addon.

Feb 6, 2017 at 8:33 pm in reply to: Upgrade to special pack #53356

Shahriar
Moderator

Hi, Sorry for the delay. Assigned special pack to your account. Thanks.

Feb 6, 2017 at 7:05 pm in reply to: license key #53355

Shahriar
Moderator

Please update Download Manager to the latest version. That will fix the license issue.

Feb 6, 2017 at 6:52 pm in reply to: Using shortcodes in link/page templates? #53353

Shahriar
Moderator

Shortcodes won’t work in link/page templates. You can use per-defined template tags only. You can check following add-ons to change download buttons,

WPDM Image Button

WPDM Button Templates

Feb 6, 2017 at 6:48 pm in reply to: Can not migrate from 3.37 to 4.62 #53352

Shahriar
Moderator

Please send wp-admin and ftp login info in private reply. I have to take a look there to provide a solution.

Feb 6, 2017 at 6:44 pm in reply to: Goodlayers Theme Conflict – Blog Feed Not Working #53350

Shahriar
Moderator

Hi,

Maybe your theme using it’s own Bootstrap library. Try disabling WPDM Bootstrap from Downloads Settings Basic page. If that doesn’t fix the issue, please send temporary wp-admin login info in private reply.

Thanks.

Feb 6, 2017 at 6:39 pm in reply to: My license key #53349

Shahriar
Moderator

Please send temporary wp-admin login info in private reply. Or send me your customized version of Download Manager to support@wpdownloadmanager.com

I have to make few changes to verify license.

Feb 6, 2017 at 6:36 pm in reply to: Customisation Request #53348

Shahriar
Moderator

Hi,

Please let me know your customization specifications in reply or You can mail it to customize@wpdownloadmanager.com

You can use following link to complete 2 hours of payment,

https://www.2checkout.com/checkout/purchase?sid=1560048&quantity=2&product_id=4

Thanks.

Feb 1, 2017 at 8:08 pm in reply to: file-not-found.txt PROBLEM #53148

Shahriar
Moderator

Create a user with administrator role. Then send login url, username, password in private reply. You can delete the user when this issue is resolved.

Please check following screenshot,

https://www.evernote.com/l/AUeRF4upfQpO3KTuFTqkvoDB2lo_IVpcn8wB/image.png

Feb 1, 2017 at 8:03 pm in reply to: Uncaught TypeError: $(…).modal is not a function #53145

Shahriar
Moderator

Maybe a JS issue coming from another plugin. Disable plugins that are not related to Download Manager to be sure. Let me know the update. If issue not resolved, please send login info in private reply.

Feb 1, 2017 at 7:59 pm in reply to: new download alert on the archive page #53144

Shahriar
Moderator

Yap, that’s an excellent solution. Just in case you missed, Did you put the new template file in your theme dir? Otherwise you will lose your customization after plugin update.

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