Forum Replies Created
Your sever’s php execution time is halting thte process. You have 2 options.
1. Increase maximum php execution time in your server
2. Use multiple csv files with fewer pacakges in each csv
Maybe it is your server which is taking longer than usul time to respond. Do you have any publicly available clone of your setup, so I can check this issue.
Another work around is displaying a loader until folder structure is visible. We can add this in next update of Extended Shortcode.
No tag available for that. But a new one can be created using wdm_before_fetch_template filter,
Filter Reference: https://www.wpdownloadmanager.com/doc/filter-reference/wdm_before_fetch_template/
Logout URL function reference: https://codex.wordpress.org/Function_Reference/wp_logout_url
One of our plugin modifying search Query ( I didn’t deactivate plugins, so not sure which one ). I have added a workaround to filter category packages.
Hi,
You files have to be stored in your server when serving a multi-file download as a zip file. Download Manager can’t compress files from another server. In this case, your option is serving single file download and remove the package download button ( [download_link] tag from link/page template ).
Thanks.
Hi, You are using the free version of Download Manager there. File Manager requires pro version of WPDM. Please install Pro to fix this issue. Thanks.
Did you try category shortcode? It has the feature you want. You can insert one or more category.
Hi,
You are viewing a download category archive which is different than download archive. Download archive shows all downloads.
Add following code inside your post loop of archive.php file ( active theme’s ) to skip packages that current user doesn’t have access to,
if( ! wpdm_user_has_access( get_the_ID() ) ) continue;
Or send temporary wp-admin login info in private reply. I can do that for you.
Thanks.
This requires theme customization or creating a new template tag ( for link or page template ) which will provide logout support.
You can try disabling other plugins, there are few cases where another plugin interferes post retrieval by applying some filter for their own purposes.
You can control the view of search result from Downloads Settings Frontend Category Page Options panel. If you want to hide description then use a link template which doesn’t have description template tag.
https://www.evernote.com/l/AUdbOhGV4vlHNJ6e2Ctgtoh8iKo1a7oq7KQB/image.png
AliPay addon does not have support for WP Pro Membership add-on. It only works with Premium Package to sell downloads.
This table is rendered by /plugins/wpdm-custom-access-level/wpdm-my-downloads.php file. So that’s the file you have to edit to add your customizations.
Please send temporary wp-admin login and FTP info in private reply to check the issue.
Do you see any JS error in the browser console?
Please check this support ticket https://www.wpdownloadmanager.com/support/topic/where-is-my-license-key-found/
Sorry, No option yet to reload captcha after the form is completed. Also, doesn’t have re-captcha support.
This member download area in your second screenshot coming from advanced access control addon. It uses the following shortcode. Updating core plugin doesn’t affect it.
[wpdm_my_downloads login=1]
I have checked your login portal page, everything looks fine there.
Add following rules in your .htaccess file to fix this issue. It is related to Siteground server settings.
<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>
Add following css at them bottom of your theme’s style.css file. That should do the trick.
#wpdm-all-packages tr td { text-align: left; }
It is your WP Email Users plugin. After deactivating it tabs are working now.
Hi,
For now, You can use only one category or all categories. No option to exclude a category or use selected categories.
Thanks.
Preview column should contain the image URL/path, It is different from files column. Like the following screenshot.
https://www.evernote.com/l/AUca-7l6s3hGSaiVON9mewV_oIP1JVqcFzoB/image.png
Hi,
Releasing an Ali Pay update soon.
You have to activate the payment gateways first. Please check the following screenshot.
https://www.evernote.com/l/AUdL4ERk2vRKgJwXCIBvvfP8JvrXuV27pP0B/image.png
Thanks.