Shahriar

Forum Replies Created

Viewing 25 posts - 8,201 through 8,225 (of 12,513 total)
Jun 18, 2017 at 10:30 am
#59201
Moderator
Shahriar
Staff OP

WP Pro Membership controls the downloads only. We removed support for all other custom posts to concentrate on subscription-based download features.

Jun 18, 2017 at 10:27 am
#59200
Moderator
Shahriar
Staff OP

Unlocked your key. Please try now.

Jun 18, 2017 at 9:59 am
#59199
Moderator
Shahriar
Staff OP

Hi,

Why can’t you activate the Download Limit addon? Is there any error or warning during the activation? Please let me know little more about it.

License Key Issue:

Are you hosting on Siteground? If yes then add following rule in your .htaccess file to fix the saving issue.

<IfModule mod_security.c>

SecFilterRemove 001868

</IfModule>

 

Send temporary wp-admin and FTP login info in private reply if you want me to take a look there.

Thanks.

Jun 18, 2017 at 9:52 am
#59198
Moderator
Shahriar
Staff OP

You have to remove the code I mentioned above to fix this issue. I see no issue in your site now, that means you have already removed the code.

Jun 15, 2017 at 9:45 pm
#59154
Moderator
Shahriar
Staff OP

These are the available variation of fav button template tag,

[fav_button]

[fav_button_sm]

[fav_button_ico]

[fav_button_ico_sm]

In future, We will filter to modify the the output.

Jun 15, 2017 at 9:15 pm
#59153
Moderator
Shahriar
Staff OP

1)

[wpdm_frontend] page does not serve the downloads. It is used to create/manage packages from the frontend. Only allowed user roles can view this page. You can set those roles from Downloads Settings Frontend Tab.

https://www.evernote.com/l/AUfHnmYhkfpIHaNmDIqCR86mOWijFs58tXsB/image.png

 

2)

You can use shortcode to show a package on frontend,

https://www.evernote.com/l/AUdR2EhA2q9Pj6l_RmxsSCBGBpwXRn7y-cEB/image.png

There are many other shortcodes to show multiple packages in various ways, most simple is

[wpdm-all-packages items_per_page="10" jstable=0 order_by="modified" order="DESC"]

It shows all downloads in a table.

 

3)

Install TinyMCE button addon to insert shortcodes easily right from the editor.

https://www.evernote.com/l/AUfTSpygCh9JUYvqa959l_uCclhA_4ED2SgB/image.png

 

 

 

Jun 15, 2017 at 9:09 pm
#59152
Moderator
Shahriar
Staff OP

You can control the package info table from Appearance Theme Options General Tab Product/Package Info section. Check all options you want to show.

Jun 15, 2017 at 9:05 pm
#59151
Moderator
Shahriar
Staff OP

please give me AWS login info, seems like something wrong with your AWS credentials.

Jun 15, 2017 at 8:59 pm
#59150
Moderator
Shahriar
Staff OP

Fixed the issue in your installation, also added the patch on our side for the next update.

Jun 15, 2017 at 8:16 pm
#59142
Moderator
Shahriar
Staff OP

Please add following custom CSS to fix it,

#mainmenu .dropdown-menu > li.dropdown-submenu:hover > a { background: #333; }

Jun 15, 2017 at 6:48 pm
#59138
Moderator
Shahriar
Staff OP

Please ask Form Plugin support about the tabindex. I saw the issue in the generated form source,

https://www.evernote.com/l/AUeZjvEMzWZJ7IRxWFnv7qhxZfzEF55E69EB/image.png

Jun 15, 2017 at 6:29 pm
#59136
Moderator
Shahriar
Staff OP

Hi,

Download Manager manages access to files based on package. You can add package from Admin Dashboard Downloads Add new page or from [wpdm_frontend] page using Add New tab.

First, create a package from admin or frontend area. When creating the package attach files related to that package and manage access settings from Package settings meta box Allow access. Use browse files tab in Attach Files meta box as you are trying to assign server files to the users.

https://www.evernote.com/l/AUeQetyFUrRP-7MsRA67f21DJgUyHNObJcwB/image.png

This doc explains everything related to adding a new package https://www.wpdownloadmanager.com/doc/add-new-package/

Let me know if you need any other info.

Thanks.

Jun 15, 2017 at 5:35 pm
#59135
Moderator
Shahriar
Staff OP

I have tested using the provided temporary user. Maybe it has multiple roles.

Jun 15, 2017 at 5:33 pm
#59134
Moderator
Shahriar
Staff OP

Yes, you are right 🙂  This is /download-manager/admin/tpls/metaboxes/attached-files.php the right path.

Jun 15, 2017 at 5:30 pm
#59133
Moderator
Shahriar
Staff OP

For some unknown reason, your installation does not allow admin dashboard access when logged in through WPDM login page. But it works on our test server and many other installations.

Login through docbinba.wpengine.com/wp-admin/ instead of docbinba.wpengine.com/access-page/ to access admin dashboard. We will review the login process before the next update to check if this is related to WPDM or server settings.

Jun 15, 2017 at 4:41 pm
#59125
Moderator
Shahriar
Staff OP

Both links open in new tab.

Jun 15, 2017 at 4:02 pm
#59122
Moderator
Shahriar
Staff OP

Please go to download-manager/tpls/admin/metaboxes/attached-files.php file and uncomment ( remvoe // ) marked line,

https://www.evernote.com/l/AUdIHmSOO3xNI6wSsj7d7zXGE__BfFQsX7sB/image.png

We have added the patch in our side for the next update.

Jun 15, 2017 at 3:52 pm
#59121
Moderator
Shahriar
Staff OP

It is not anchoring to bottom. After submission, the form is disappeared which shortens the page height and makes the footer visible.

Jun 15, 2017 at 3:41 pm
#59120
Moderator
Shahriar
Staff OP

Hi,

All Themes Pack is available for download in your purchase area.

Thanks.

Jun 15, 2017 at 3:34 pm
#59119
Moderator
Shahriar
Staff OP

Please download the latest version here https://www.wpdownloadmanager.com/user-dashboard/purchases/

Your key is linked to support.hitechsys.com  Associated order id is 5893493cd5b3b

Are you moving to another domain? Do you want me to unlock it from there?

Jun 15, 2017 at 3:18 pm
#59117
Moderator
Shahriar
Staff OP

1. File Manager Add-on can handle file operations ( add/edit/delete/copy etc ), FTP not required.

2. No, you can’t delete google drive files using Drive addon

Thanks.

Jun 15, 2017 at 3:11 pm
#59116
Moderator
Shahriar
Staff OP

If there is only one pdf file in a package any download link should serve the pdf file directly. But if there are multiple files in a package, main download button serves a compressed file which contains all files in it.

You have to enable single files download when there are multiples files in a package, If you want to download those pdfs as pdf file separately.

Use Extended page template in package settings to show single file download links.

https://www.evernote.com/l/AUfoNOWQzkVAX5FOMks8N3Hp7esUP5BBMRsB/image.png

Please send temporary wp-admin login info in private reply if you need help to set up an example package.

Jun 15, 2017 at 3:04 pm
#59115
Moderator
Shahriar
Staff OP

This is related to the tabindex attribute of your form fields. Your form fields’ tabindex values are set in a random order, that’s why it is jumping to footer when you press tab.

Fixing the tabindex values in your form will fix this issue.

Jun 15, 2017 at 2:49 pm
#59114
Moderator
Shahriar
Staff OP

Working fine with my temp user,

https://www.evernote.com/l/AUcGdBuC1B5GeqjOjSDLUQ6KpTNWaqQQAEgB/image.png

If other user faces this issue check the frontend settings. Maybe the user does not have required permission to post from frontend.

https://www.evernote.com/l/AUfHnmYhkfpIHaNmDIqCR86mOWijFs58tXsB/image.png

Jun 15, 2017 at 2:44 pm
#59113
Moderator
Shahriar
Staff OP

How do I get access to your server directory ( http://docbinba.wpengine.com/ ) using FTP client like Filezilla? WP Engine login info does not work in FileZilla.

Viewing 25 posts - 8,201 through 8,225 (of 12,513 total)