Shahriar

Manage your purchases, downloads, and account settings

Forum Replies Created

Viewing 25 posts - 8,126 through 8,150 (of 12,513 total)
Jun 27, 2017 at 4:18 pm
#59560
Moderator
Shahriar
Staff OP

Hi,

Please mail to customize@wpdownloadmanager.com to get a quote on this customization. Send the URL to this post or include the specifications with the email.

Thanks.

Jun 27, 2017 at 4:12 pm
#59558
Moderator
Shahriar
Staff OP

Hi Laurence,

You can apply separate passwords for each file in the same package.

https://www.evernote.com/l/AUciR-1cl6JByo1ADHno8aIu99u6CsET69IB/image.png

Jun 27, 2017 at 3:43 pm
#59550
Moderator
Shahriar
Staff OP

If the ID is available then package with the same id will be created. After deleting the package if there is any other post ( of any type ) created with the same id your CSV entry for that id will be failed.

Jun 27, 2017 at 3:41 pm
#59549
Moderator
Shahriar
Staff OP

If your files are in download-manager-files dir then use the only filename to attach them to the package. I guess you already know that ( you stated this here https://www.wpdownloadmanager.com/support/topic/bulk-update/ )

Or did you meant to ask something else?

Jun 27, 2017 at 2:12 pm
#59544
Moderator
Shahriar
Staff OP

Sorry for the delay. Actually, MailChimp does not allow easy resubscribe to a list due to anti-spam policy. You have to add the email manually to the list in this case.

Jun 27, 2017 at 2:02 pm
#59542
Moderator
Shahriar
Staff OP

Unlocked both keys. Please try now.

Jun 27, 2017 at 2:00 pm
#59541
Moderator
Shahriar
Staff OP

@vector92, Unlocked your key from dev server.


@luizsobral
, Unlocked your key. Please install the latest version ( 4.6.7 ) of Download Manager if still getting the invalid key error. Download the latest version here https://www.wpdownloadmanager.com/user-dashboard/purchases/

Jun 27, 2017 at 1:54 pm
#59540
Moderator
Shahriar
Staff OP

Hi,

Please try again. License key should work now.

Thanks.

Jun 27, 2017 at 1:51 pm
#59539
Moderator
Shahriar
Staff OP

You can attach directory to a package. So, that’s the simplest way to add 1000+ files to a package. Put all your files/folders under the same dir and then attach the main folder to the package.

https://www.evernote.com/l/AUfKnG3eTVpDeqjiWxvTo5A709Btvh0DvzwB/image.png

Jun 25, 2017 at 2:55 pm
#59499
Moderator
Shahriar
Staff OP

Hi,

Are you hosting on Siteground? If yes, then your issue is related to this one https://www.wpdownloadmanager.com/support/topic/cannot-save-settings-ajax-issue/ Solution is also available there.

Please send temporary wp-admin login info in private reply if the issue is not related to Siteground.

Thanks.

Jun 25, 2017 at 12:21 pm
#59496
Moderator
Shahriar
Staff OP

Use Single Column, Image Top, Extended page template to show file list with add to file cart button. Or you can use any template that has [file_list] template tag.

You will see a UI like the following screenshot. + button adds the files to the file cart.

https://www.evernote.com/l/AUereuAGPABOyIFpgee896KkdqW98whGxaIB/image.png

In product page http://wpdownloadmanager.com/download/wpdm-file-cart/ there is a video explaining how File Cart works.

Jun 25, 2017 at 12:02 pm
#59495
Moderator
Shahriar
Staff OP

@ak47full, Your key is linked to the domain you mentioned in your last private reply. So, no further actions required. Or do you want to move the license again?

Jun 25, 2017 at 11:51 am
#59494
Moderator
Shahriar
Staff OP

Hi,

You are using an older version of Download Manager. Please install the latest version of Download Manager to fix this license issue. We moved license server to https that’s why old WPDM can’t connect to license server.

You can download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/purchases/

Thanks.

Jun 25, 2017 at 11:45 am
#59493
Moderator
Shahriar
Staff OP

Hi,

It is not required to use the key in dev server if you are moving to production within 2 weeks. Also if you want you can use the license key in dev server and later move it to the production. We just have to unlock the key from the dev.

Thanks.

Jun 23, 2017 at 8:46 pm
#59479
Moderator
Shahriar
Staff OP

The sidebar is controlled by your theme. You can use Page Templates add-on to use theme’s page templates as download page template. Use a page template that doesn’t have a sidebar.

Jun 23, 2017 at 8:43 pm
#59478
Moderator
Shahriar
Staff OP

Maybe your theme or another plugin is using its own Bootstrap which is conflicting with WPDM Bootstrap. Try disabling WPDM Bootstrap from Downloads Settings Basic Misc Panel. Clear the cache after that.

Jun 23, 2017 at 8:36 pm
#59477
Moderator
Shahriar
Staff OP

Please send me the URL of a package which is related to this issue ( doesn’t show up in the front ). And send the URL of the page where you placed the shortcode to show the packages.

Jun 23, 2017 at 8:31 pm
#59476
Moderator
Shahriar
Staff OP

Do you mean you allowed the subscriber to access the download from package settings? In that case, any user with subscriber role should get access to the download.

Did you use the shortcode to show the download or trying to download from package details page?

If you need help to set up an example package I can set it up for you. Please send temporary wp-admin login info in private reply in that case.

Jun 23, 2017 at 8:21 pm
#59474
Moderator
Shahriar
Staff OP

MailChimp is working fine. I tried with our API key.

I think you are trying with same email address multiple times. Try with another email address.

Mailchimp won’t send a double opt-in email twice. The email you are trying with already got an email to confirm subscription. But you didn’t click the confirmation link.

So when you are putting this same email to download in email locked package you are not getting the confirmation email and your email is not added to the list. The reason is you already got a confirmation email.

Here is the screenshot of the mail I got,

https://www.evernote.com/l/AUe_T_YtEyVHT6oUvgiINOAFH9qemoTBf8oB/image.png

Jun 22, 2017 at 9:47 pm
#59439
Moderator
Shahriar
Staff OP

If you want users to register before download just set the Package Setting Allow Access field to ‘Subscriber’. Use the following shortcode to create user dashboard which shows the login/registration form if a user is not logged in.

[wpdm_user_dashboard flaturl=0]

You can Download all purchased items here https://www.wpdownloadmanager.com/user-dashboard/purchases/

Jun 22, 2017 at 9:40 pm
#59438
Moderator
Shahriar
Staff OP

Yes, you need Download Manager too. Form Lock is a supporting add-on for Download Manager.

Jun 22, 2017 at 9:36 pm
#59436
Moderator
Shahriar
Staff OP

Yes, I edited /download-manager/tpls/wpdm-all-downloads.php

Make a copy of that file and put it in a folder named download-manager under your active theme directory. /active-theme/download-manager/wpdm-all-downloads.php

Related Doc: Using template files https://www.wpdownloadmanager.com/doc/template-files/  ( check point 3 )

Jun 22, 2017 at 9:02 pm
#59432
Moderator
Shahriar
Staff OP

This is related to Google Chrome and Amazon S3 files. It seems Chrome can’t open s3 pdf files using its pdf viewer.

Solution: Disable Chrome’s built-in PDF Viewer ( Settings Advanced Settings   Privacy Content Settings PDF Documents )

https://www.evernote.com/l/AUeXUu-0gORDrJpeeR5MO_9avRDtC82WQQoB/image.png

Jun 22, 2017 at 9:01 pm
#59431
Moderator
Shahriar
Staff OP

As I see, wpdm has nothing to do there, you need to contact with AWS support, why Chrome failed to open the PDF delivered by AWS, I checked in FF, it is working fine there.

Jun 22, 2017 at 8:48 pm
#59430
Moderator
Shahriar
Staff OP

@kaisan your license key was linked with ak47full.net, however, I’ve unlocked it now.

Viewing 25 posts - 8,126 through 8,150 (of 12,513 total)