Shahriar

Could you please reactivate the login info? FTP add-on working fine in our test.

Please download a fresh copy from here https://www.wpdownloadmanager.com/user-dashboard/purchases/

Then install and activate it. You won’t lose any data or settings. Auto update failed due to permission issues.

Authors can change their public profile info from Frontend Uploader Edit Public Profile page. I have indicated the page in your screenshot,

https://www.evernote.com/l/AUd2nvvNTZZF2LdiPHl41IXB27vDkLnH9kQB/image.png

Have you installed and activated Download Manager Pro? Archive Page / Directory add-on requires Download Manager Pro.

The update is coming within next week.

You can try [doc_preview] template tag, that might work ( Single Column with Doc Preview ).

It shows pdf preview and users can open the pdf in a new tab if they want. Packages have to be publicly accessible if you want to use [doc_preview] tag as it uses Google library to show the preview.

Hi Franklin, Password didn’t work. Please send a new one.

@Chad, Please create a new ticket and send temporary wp-admin login info private reply there.

Hi, Unlocked your key. You can move it to another domain now. Thanks.

Please delete download-manager directory from your plugins dir if it exists. Then download a fresh copy from here https://www.wpdownloadmanager.com/user-dashboard/purchases/ and install it. Your all data and settings will still be there.

Hi Renato,

It is possible to disable download and print on the imediate dialog box that appears after clicking the preview button. But users can open that pdf on a new tab where options available to print and download file.

Thanks.

You can add custom CSS to edit the popover content styles,

Popover Title selector,

.w3eden .popover-title{ }

To change “Subscribe to download” text style.

.w3eden .popover .panel .panel-heading{ }

To change the “Subscribe to download” text use wpdm_email_lock_heading filter.

Download Button CSS selector,

.w3eden .popover .wpdm_submit.btn.btn-success.group-item{ }

Please let me know if you have futher query.

Please send temporary wp-admin login info in private reply to check the issue.

Amazon S3 works with WPDM free but we suggest WPDM Pro for better compatibility. However, after getting login info I will inform you more on the issue.

Please follow the setup instruction from here https://www.wpdownloadmanager.com/download/prosper-wordpress-digital-ecommerce-theme/

Let me know if you need any help there.

Installed a fresh copy of Premium Package, maybe the previous installation had some issues.

Hi,

Download button was not working because you “Allow Access” option in package settings was empty. So, no one actually had access to the package.

https://www.evernote.com/l/AUeszWMoe69I8ZszYii1Jz318W8UffMW5lMB/image.png

To fix the submenu issue please add following custom CSS in your theme or theme option,

.w3eden .dropdown-submenu > .dropdown-menu{ left: 50% !important; }

Thanks.

You can add the date with the filename which is editable. Also, by default [file_list]  sorts uploaded files by date (new file at the top ). But you have to upload the files from edit package page in this case. You can use FTP add-on to attach remote files too.

If you don’t want to add a new file from edit package page you option is attaching a dir to the package, then just FTP upload latest builds to that dir. No need to go to edit page in this case. The only problem is files won’t be sorted by date in this case. We will add the date sorting feature soon but can’t tell you an exact timeframe on this yet.

If you want to modify this sorting feature of attach dir files from /download-manager/libs/class.FileList.php

1) Removing “Download File” text with black background.

From /download-manager/libs/class.Filelist.php around line 77 remove,

<audio autoplay controls preload='auto' style='width: 100%;display: none' id='audio-player-{$file['ID']}'></audio>

This code is part of value assign to a variable, just remove this above part from there.

2 ) no-cache header

Download Manager doesn’t sends header only when serving download which doesn’t apply on normal page view. If you are seeing no-cache it is comig from somewhere else.

Let us know if there is anything else.

Thanks.

Please assign the administrator role to the temp user. I need to check package content in admin side. Also, need plugin editor access.

Please use support@wpdownloadmanager.com

The change was made on the code level. We had to disable the wpdm_dynamic_thumb call.

Okay, let us if there is any other issue. Thanks.

Have you made any change? The download is working now in both Chrome and Firefox.

Or use wpdm_download_link_expiration_limit filter to change the limit without editing plugin code.