Shahriar

Forum Replies Created

Viewing 25 posts - 5,601 through 5,625 (of 12,513 total)
Jun 19, 2018 at 4:24 pm
#79289
Moderator
Shahriar
Staff OP

Hi,

You have some custom code in your child theme that calls a WPDM function ( WPDM_Crypt ) which doesn’t exist anymore. The PHP fatal error originated from that call. I have modified the code to make it compatible with current version. Now package page is loading fine and download is working too.

BTW, I haven’t deleted the old version ( 4.6.8 ) of WPDM, just renamed the directory. If you want you can delete it from network admin.

Thanks.

Jun 19, 2018 at 4:14 pm
#79287
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the password lock issue. I will install the updated version there.

Jun 19, 2018 at 4:10 pm
#79286
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply. I have to check your installation before suggesting anything else.

Jun 19, 2018 at 4:08 pm
#79284
Moderator
Shahriar
Staff OP

Hi,

Thanks for reporting the compatibility issues. We will update our code and remove those deprecated functions.

However, These are actually warnings that doesn’t affect the plugin functionalities. If you want I can hide those warnings temporarily on your site.

Best regards.

Jun 19, 2018 at 4:02 pm
#79282
Moderator
Shahriar
Staff OP

You have to edit the plugin file for that. One of the following 2 ways should work.

Replace manage_options with edit_pages in /download-manager.php line no 27

OR

Replace WPDM_MENU_ACCESS_CAP with 'edit_pages' in /download-manager/admin/menus/class.Stats.php line no 23

Jun 19, 2018 at 3:38 pm
#79276
Moderator
Shahriar
Staff OP

1 ) Showing stats, downloads, subscribers, toolbar mod etc will require lots of code customization. But it is possible.

2 ) You are right, WPDM subscribers ( collected email from email lock ) are different from registered users.

3 ) If you want only registered users to download the files then set Subscriber role in your package settings. WPDM has signup/login form, User dashboard, log out option.

Let us know if there is anything else.

Jun 19, 2018 at 3:26 pm
#79275
Moderator
Shahriar
Staff OP

Please update the Premium Package first, If you are using an old version. Then just deactivate and re-activate the add-on. That should fix the empty cart issue.

If the problem persists send temporary wp-admin login info in private reply.

Jun 19, 2018 at 3:22 pm
#79274
Moderator
Shahriar
Staff OP

Hi,

Sorry for the delayed reply. Unlocked your key from the old domain. License key should work now if you are using the latest version of WPDM.

If you can’t update the plugin now, please send FTP and wp-admin login info. I will verify the key manually. BTW, which version of WPDM are you using there?

Thanks.

Jun 19, 2018 at 3:19 pm
#79273
Moderator
Shahriar
Staff OP

Hi,

We will add a patch in next version to fix this issue. If you want me to add that on your site now, please send temporary wp-admin login info in private reply.

Thanks.

Jun 19, 2018 at 12:16 pm
#79266
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info and your license key in private reply.

Jun 19, 2018 at 12:14 pm
#79265
Moderator
Shahriar
Staff OP

Hi, We will surely check the Go-Global Program as soon as possible. Thanks.

Jun 19, 2018 at 12:01 pm
#79263
Moderator
Shahriar
Staff OP

Please add the following code in your theme’s functions.php file. That should render the username tag in email.

function wpdm_email_template_tags($tags){

    global $current_user;
    $tags = array(
        "[#username#]"      ► array( 'value' ► $current_user->user_login, 'desc' ► 'Username' ),
    );

    return $tags;
}
add_filter('wpdm_email_template_tags','wpdm_email_template_tags');
Jun 19, 2018 at 11:46 am
#79260
Moderator
Shahriar
Staff OP

Although it is impossible to set the exact column size in dynamic content. We are working on making this feature better using available Data Table API ( https://datatables.net/reference/option/columns.width )

Jun 19, 2018 at 11:40 am
#79259
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Jun 19, 2018 at 11:33 am
#79258
Moderator
Shahriar
Staff OP

Hi Renu & Larry, Please try now. Your key should work now. Thanks.

Jun 19, 2018 at 11:30 am
#79257
Moderator
Shahriar
Staff OP

Hi,

It seems the issue is related to the language plugin functionalities. Could you please contact WPML support? They will be able to pinpoint the issue easily.

Thanks.

Jun 19, 2018 at 11:20 am
#79256
Moderator
Shahriar
Staff OP

Hi Christoph,

To remove the Edit Profile Tab a custom template is required. Here is how you can do it,

1 ) Copy the /download-manager/tpls/author-dashboard.php
2 ) Put the file in this dir /active-theme/download-manager/author-dashboard.php
3 ) Remove line 23 from the template file

Frontend posts are kept in draft status when review option is enabled. You can review and publish those packages from admin area. Do you want to review packages from frontend? It’s not possible without code customization.

Thanks.

Jun 19, 2018 at 11:07 am
#79254
Moderator
Shahriar
Staff OP

Browse or drop file features does work on upload tab. Maybe there is a JS error on the page which caused the issue. But I have to check there to be sure. Could you please send temporary wp-admin login in private reply? Or you can try deactivating other plugins to check where the issue is coming from.

Jun 19, 2018 at 11:04 am
#79253
Moderator
Shahriar
Staff OP

Do you mean wp-admin URL is redirecting to WPDM login page? If that’s what is happening you can stop it by setting ‘None Selected’ in Downloads Settings Frontend Login Page option.

Jun 19, 2018 at 11:02 am
#79252
Moderator
Shahriar
Staff OP

You can use this add-on https://www.wpdownloadmanager.com/download/lazy-download-add-on/ to redirect the user to a predefined page when they click on download link and start download from the page.

Jun 19, 2018 at 10:33 am
#79250
Moderator
Shahriar
Staff OP

No need modify any file to adjust styles. Just added some custom CSS in your Appearance(Aspetto) Custom CSS option.

Add the following code in your theme’s functions.php file to modify the [tags] template tag output.

function wpdm_custom_tags($vars){
    $vars['tags'] = get_the_tag_list( '', ', ', '', $vars['ID'] );
    return $vars;
}
add_filter( 'wdm_before_fetch_template', 'wpdm_custom_tags', 10, 1 );
Jun 19, 2018 at 7:17 am
#79243
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Jun 19, 2018 at 5:43 am
#79238
Moderator
Shahriar
Staff OP

Please try the following method,

1 ) Clone the Single Column with Doc Preview template from Downloads Templates Page Templates.

2 ) Find [download_link_extended] and replace it with <a target="_blank" href="[download_url]">[link_label]</a>

3 ) Set this new template in package settings.

Jun 19, 2018 at 5:34 am
#79237
Moderator
Shahriar
Staff OP

Please send me the language files to test those in my installation.

Jun 19, 2018 at 5:32 am
#79236
Moderator
Shahriar
Staff OP

Hi,

We are using Crypton theme there. You can purchase it here https://www.wpdownloadmanager.com/download/crypton/

Thanks.

Viewing 25 posts - 5,601 through 5,625 (of 12,513 total)