Page 22 – WordPress Download Manager

Nov 15, 2019 at 9:13 pm in reply to: Global Access Restriction? #114951

Moderator

You can bulk update all package access roles using Default Values add-on. This add-on also allows you to set deefault pacakge settings for all future packages.

Nov 15, 2019 at 9:10 pm in reply to: Thumbnails not showing when using lazy loading #114950

Shahriar

Moderator

Most probably you have reported this issue on another ticket, we will discuss it there. Closing this one.

Nov 15, 2019 at 9:09 pm in reply to: Additional Previews are added in backend but showing as 404 error at frontend #114949

Shahriar

Moderator

Please send temporary wp-admin login info. there is an issue with the additional preview tag. I will add a patch to fix this on your site. The patch will be released with the next version too.

Nov 15, 2019 at 9:01 pm in reply to: Buik import not working (probably because I don't know what I'm doing) #114948

Shahriar

Moderator

We do not have an ETA yet. By hook, I mean a WordPress action, which allows the developers to change/add a feature without canging plugin code.

Nov 15, 2019 at 8:58 pm in reply to: Question About Live Preview #114947

Shahriar

Moderator

This button is linked to a URL which is coming from the __wpdm_acf_LivePreview_sitepreview custom field. This is useful when you want to add a demo of the product ( i.e. a WordPress theme or template or any other product demo ) you are selling.

Nov 15, 2019 at 8:53 pm in reply to: Filter by year #114946

Shahriar

Moderator

Hi Rafael,

Tree shortcode [wpdm_tree] is coming from the Extended Shortcodes add-on.

Thanks.

Nov 15, 2019 at 8:49 pm in reply to: Email lock – user one time subscription #114944

Shahriar

Moderator

I have added the following code to your child theme’s functions.php This unlocks all email locked packages once the user provided the email address to unlock one pacakge.

Nov 15, 2019 at 8:14 pm in reply to: Directory Add-on very slow to load #114942

Shahriar

Moderator

Please reactivate the login info.

Nov 15, 2019 at 7:48 pm in reply to: MAILJET INTEGRATION #114939

Shahriar

Moderator

We do not have Mailjet integration yet. But it is noted for implementation.

Nov 15, 2019 at 7:27 pm in reply to: Action (send E-Mail) on Upload in Backend #114935

Shahriar

Moderator

You can use the wpdm_after_upload_file hook to email the uploaded file. This hook provides you path to the uploaded file. Please check the related documentation in the following link,

https://www.wpdownloadmanager.com/doc/filter-reference/wpdm_after_upload_file-filters-applied-uploaded-file-name/

Nov 15, 2019 at 7:17 pm in reply to: notifications for a new downloads? #114933

Shahriar

Moderator

We hope the update will be available within this month. Will try our best to release asap.

Nov 15, 2019 at 7:12 pm in reply to: WP Pro Membership Add-On not working with WPDM custom post type #114932

Shahriar

Moderator

Hi,

In the current version, you have to set the membership requirement from the “Allow Access” option in the package settings meta box. For each membership plan, there is a role in the dropdown. Only select membership plans that have access to this package.

Thanks.

Nov 15, 2019 at 7:01 pm in reply to: Cannot update Stripe Plugin #114929

Shahriar

Moderator

Please try logging out and then logging in again from your Downloads > Settings > Updates tab. That might fix the update issue.

If that doesn’t wor, You can download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Nov 15, 2019 at 6:59 pm in reply to: Using Prepaid Credits Addon with Members #114928

Shahriar

Moderator

It is not possible yet to assign credits based on user role/membership. Users can purchase the credit based on your preset credit plans. And you can give free credits from some user actions. Please check the add-on page for more details.

And using these credits users can purchase a premium package. There is an option to reset credits on predefined intervals. So, it is not exactly what you want but maybe in future, we will add the role-based crdits feature too.

Nov 15, 2019 at 6:39 pm in reply to: Enhancement Request for Tree View Shortcode #114925

Shahriar

Moderator

Hi,
I guess your use case is kind of unique. Most users want only the title. And if you want you can link the title to the details page. But your suggestion is noted for implementation.
Thanks.

Nov 15, 2019 at 6:33 pm in reply to: Downloads Failing #114924

Shahriar

Moderator

Hi,
Looks like the issue occurs only when the user is downloading as a guest. I have tested several downloads after logging in. All download attempts were successful http://prntscr.com/pxigno

But I encountered issues with some files when tried to download as a guest. And this can be related to the WPENgine caching. Please contact the WP Engine support an ask them to exclude URLs like the following one to exclude from the cache. That should fix the issue for non-logged-in users.

https://thebrieflab.com/?wpdmdl=23630&_wpdmkey=5dceed37aeaea

Thanks.

Nov 15, 2019 at 5:57 pm in reply to: File and folder permissions when installing plugin #114923

Shahriar

Moderator

I have checked folders and files permissions of Download Manager. All permission settings seem fine ( 755 for folders and 644 for files ). Which version of WPDM are you using there?

Here is the permission setting of some files and folders in v.5.0.2

https://1drv.ms/u/s!Amqj_eVAIqwgjyf4m1rCWP8EMmoa?e=IMZDpF
https://1drv.ms/u/s!Amqj_eVAIqwgjyg4OxHpFeZOxFPf?e=nfKQ3f

Nov 15, 2019 at 12:25 pm in reply to: Download manager settings not all displaying #114920

Shahriar

Moderator

The missing options come from various add-ons and the tab name actually indicates which add-on is creating the tab. You have to install those add-ons to get these tabs/features.

Please check the al add-ons pack https://www.wpdownloadmanager.com/download/all-add-ons/ You get access to all these add-ons if you purchase this discount pack.

Nov 15, 2019 at 12:22 pm in reply to: Download manager js issue with getting #114919

Shahriar

Moderator

File type icon is displayed automatically on all packages table. If you want to display file type in a custom link or page template use the [file_list_extended] template tag.

Nov 14, 2019 at 6:17 pm in reply to: quick add not working #114903

Shahriar

Moderator

Could you please explin the issue little more? Quick add os working on my test.

Nov 14, 2019 at 6:00 pm in reply to: WordPress in Subdirectory #114901

Shahriar

Moderator

Hi,

The fix is noted for implementation. By the way, you can remove the subdirectory from the URL if you want. Just remove the sundir part in “Site Address (URL)” settings.

Thanks.

Nov 14, 2019 at 5:41 pm in reply to: Form Lock not working (again) #114899

Shahriar

Moderator

Looks like you have already customized the message.

Form Locks are based on the WPDM custom session. It basically the combination of user IP and user-agent ( device and browser ). Just keep in mind, the package is unlocked for the user who has already unlocked it.

Nov 14, 2019 at 3:51 pm in reply to: Buik import not working (probably because I don't know what I'm doing) #114888

Shahriar

Moderator

We won’t add this in the core version because most people don’t expect this behavior in bulk import. But we will add a hook there so, you can add this feature without modifying plugin code.

Nov 14, 2019 at 9:03 am in reply to: Archive Page Default shortcode and Advanced TinyMCE Button Add-on not showing #114880

Shahriar

Moderator

I have edited the /plugins/wpdm-archive-page/wpdm-archive-page.php file. Please check the screenshot for edit locations.

Nov 14, 2019 at 8:58 am in reply to: Auto download after paying via paypal #114879

Shahriar

Moderator

Sorry, I am not sure which icon you are referring to. Please send me a screenshot.

If it is the download button in User Dashboard > Purchases tab then you can override the

/wpdm-premium-packages/templates/user-dashboard/purchase-orders.php template by copying it to

yourtheme/download-manager/user-dashboard/purchase-orders.php

And then change the button size on this new template.

Shahriar

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