Shahriar

Yes, I see the error in IE 11. Some adjustments in front.js will fix the error. Send wp-admin login info in private reply to make necessary changes in your setup.

Added category and version info.

I will provide instructs in ticket when the update is available. Bascially you have to add the code to your active theme or child theme’s functions.php file.

You can use the following code to remove the comments support for all new packages.

add_action( 'init', 'wpdm_remove_package_comment' );
function wpdm_remove_package_comment() {
    remove_post_type_support( 'wpdmpro', 'comments' );
}

For old packages bulk update the comment option http://prntscr.com/pyms0o

It is based on a custom session created by Download Manager. The session is based on the user’s IP, device, and browser.

After submitting details Download Manager is sending an email with the download link to the provided address. You have to enable the download instantly option ( http://prntscr.com/pylu64 ) to download instantly after submission.

And the customization I have added also based on this option. Try to download the second package after downloading the first one with email submission. The second download won’t ask for the email address.

Hi,

So, you want to send only a package URL instead of the download link. Then want the user to visit the download page and input the password to access the download.

It is possible but requires minor customization in emailPackageLink function located here /download-manager/admin/class.WordPressDownloadManagerAdmin.php Please send temporary wp-admin login info in private reply if you want me to update the code to remove the download link from the email.

Although, the password step seems unnecessary as you are sending the password via email why not just send download link.

Thanks.

So it looks like, you have to follow the manual update process in that case. You can always download the latest versions from your purchase area http://prntscr.com/py3vn1

Please follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Updated /wpdm-premium-packages/templates/add-to-cart/pay-as-you-want-form.php to set the step 1 Please check here https://vibrantcollaboration.com/download/pdf-vibrant-collaboration/

Please copy this template file and place it in /yourtheme/download-manager/add-to-cart/pay-as-you-want-form.php to keep the change unaffected by plugin update.

Please check now.

Hi,

Sorry for the delayed reply. I was looking at this issue from all possible angles. Finally, found the issue which is related to WordPress image editor. But we don’t have much control over it.

Download Manager’s [pdf_thumb] tag generates the proper image but the image gets distorted when we are calling the WordPress image editor to resize the image.

What we can do it always use the [pdf_thumb] template tag and control the image size from the wrapping element. For example,

Instead of using this <a class="pull-left" href="[download_url]">[pdf_thumb_180x240]</a>

use this version <a style="width:180px;" class="pull-left" href="[download_url]">[pdf_thumb]</a>

In this approach, we don’t have to resize the original PDF thumb and that will solve our issue. I have done this for your “AMIST Publications” template. Please check the result here http://dev.amist.com.au/test/

Thanks.