Shahriar

The email list should be available in the select dropdown. How many lists do you have? Please send temporary wp-admin login info in privatre reply if you want me to check there.

1 ) It is possible to add a download button. If you want both play and download button you have to clone the audio template and add [download_link] tag there. Then use this custom link template in archive page shortcode. Here is the Documentation.

2 ) You can add your all downloads page in your site menu to make it easily accessible from anywhere. Also, It is possible to add a link to the downloads page using a custom page template and custom template tag. I can help you with that. Send temporary wp-admin login info in private reply in that case.

Hi,

Please send temporary wp-admin login info in private reply to check the bulk import directory issue.

After successfully importing the CSV file importer redirects to the downloads page. There is nothing wrong with that. Please check if your files have been imported.

Thanks.

Please try this,

https://www.evernote.com/l/AUdnLayZWjFLV6hiRrPoDTENLfB_Wht8EjkB/image.png

Commented the line no 1105. That should do the job.

https://www.evernote.com/l/AUf1PfbDtgNP4p1RllqTtBLlvJyyHOydISgB/image.png

Please send temporary wp-admin login info in private reply. I have to check your installation. Maybe there is a JS error on the page.

Looks like there is an issue with the login function. We will check this before the next update.

Please try the following CSS,

.wpdm_icon { min-width: 40px; }

Please use the Amazon S3 meta box from edit package screen. The other S3 Manager from menu still in beta.

https://www.evernote.com/l/AUcPtNr_fsZHnZdtgyBirUWvx6sKI19dcDYB/image.png

Hi,

Looks like there is a compatibility issue with the latest WPDM. Releasing a Package List update within 1/2 days.

Thanks.

Could you please send temporary wp-admin login info in private reply to check the issue?

Will it be okay if I switch theme or deactivate plugins temporarily for testing purpose? The issue may be related to theme or plugin conflict.

Hi,

1 ) If you have your files ready then we can use the bulk import feature to create packages using those file.

2 ) If you want to use custom fields ( state, county etc ) with these packages then Advanced Custom Fields ( creates fields ) and Advanced CSV importer ( imports custom fields ) add-on can do this job together.

3 ) You have to create the CSV file to use with bulk import. I will show you a sample which you can follow to make more entries. But let me if there is more to the point 1 & 2 for your job

4 ) Yes, we do provide custom upgrade service https://www.wpdownloadmanager.com/download/custom-upgrade-service/ But not sure yet if you need customization. I will get back to you on this point after getting your reply.

Thanks.

Hi,

The shortcode you are using now doesn’t have the search feature. But you can use [wpdm_search_result] shortcode to show a search form.

The best solution, in this case, is the Directory Add-on ( https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/ ). It has the search function and category filtering feature. You can check the demo here https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/

Thanks.

Could you please send me the PHP error log? That should point us to the origin of this issue.

Please try now. Unlocked the key from the test site.

Could you please send temporary wp-admin login info in private reply? I have to check your installation. Please send the package URL too which has the email lock.

Could you please try another region for your bucket? Maybe the current region only supports specific version 4 SDK.

Hi,

You can use regular tags with Download Manager posts. But it is not possible to use regular post categories because custom post type can’t use post category. That’s why we created the custom taxonomy ( Download category ) which serves the same purpose.

Thanks.

Hi,

Please check my reply here https://www.wpdownloadmanager.com/support/topic/wpdm-doesnt-save-options/

If you are not hosting on Siteground send temporary wp-admin login info in private reply.

Thanks.

I have reduced the font size there as there is no space to move the button to the left in previous font size.

Tested several times using temp user wpdmsupportand worked every time. Used your provided password too.

https://www.evernote.com/l/AUf_eO9nfilNdIcaZ2m4oD5dodRf6uKeegAB/image.png

By the way, you have to enter the password twice in reset page. Are you enting email address there?

https://www.evernote.com/l/AUeAtaoedRlD9qT3_Gxo6G5CxUP_LeGSAYUB/image.png

Added the following code in your theme’s functions.php file,

function wpdm_category_has_user_accessible_package( $slug ){

    $query = new WP_Query( array(
        'post_type' ► 'wpdmpro',
        'tax_query' ► array(
            array (
                'taxonomy' ► 'wpdmcategory',
                'field' ► 'slug',
                'terms' ► $slug,
            )
        ),
    ) );

    while ( $query->have_posts() ) :
        $query->the_post();
        if( wpdm_user_has_access( get_the_ID() ) )
            return true;
    endwhile;

    wp_reset_postdata();

    return false;
}

And the following line in wpdm-archive-page.php file,

if( ! wpdm_category_has_user_accessible_package($category->slug) ) continue;

https://www.evernote.com/l/AUd3KJptqUxIZLhPG4fnSAsOTF7vx5tXHvgB/image.png

Please make sure to keep a backup of the custom codes before updating plugin or theme ( as you not using a child theme )