Shahriar

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Viewing 25 posts - 26 through 50 (of 12,510 total)
in reply to: WPDM Form Lock & Gravity Forms #192836

Shahriar
Moderator

You can also use the [wpdm_package_title] tag to get the package title.


Shahriar
Moderator

Sorry for the delayed reply.

You are providing package access through the allowed roles option in category settings. For example, user developement-2 is getting access to the Attendant: development-1 pdf pacakge of its category Attendant. The Attendant category provides access to the Albion Academy: Attendant role. Both developement-2 and developement-1 have this role.

Users%20%E2%80%B9%20Albion%20Academy%20GmbH%20%E2%80%94%20WordPress%20%F0%9F%94%8A


Shahriar
Moderator

Files can be accessible by a user if the file has a category that is accessible by the user’s role. And user can also access the file if they are given access to the file using the username from package settings. Maybe that’s why your file is accessible by both users.

Anyway, if you want me to take a closer look, please send temporary wp-admin login info as a private reply.


Shahriar
Moderator

Yes, you can.

in reply to: Permalink directly to file URL? #192686

Shahriar
Moderator

Hi,
If the “Open in Browser” option is enabled the ?wpdmdl=PACKAGE_ID link will open the file on the browser ( when possible, for some file types not possible ).

To open the file in a new tab you need a custom link/page template with the following code,

<a href="[download_ur]" target="_blank" rel="noopener">Download Now!</a>

Thanks.

in reply to: Permalink directly to file URL? #192682

Shahriar
Moderator

Hi,
I think you can utilize the master download link for your use case. You can copy the master download link of a package from the ‘Al Files’ admin page. Just click the mini download icon under the package name.
You can also use this URL format to share the direct download link https://site.io/download/my-file/?wpdmdl=PACKAGE_ID But this will work only when the package has no locks or restrictions.
Note: Deleted duplicate replies in this ticket. Your old reply was marked as spam for an unknown reason. I have unspammed it.
Thanks.

in reply to: Countdown berfore Download #192677

Shahriar
Moderator

Yes, Lazy Download works with the free version of Download Manager.

in reply to: Permalink directly to file URL? #192643

Shahriar
Moderator

Hi,
Do you mean you want to open the file on the browser when the visitor clicks the download button? It is possible by setting the option “Open in browser” from Downloads > Settings > General Tab.
Thanks.

in reply to: Files can’t be downloaded #192616

Shahriar
Moderator
This reply has been marked as private.
in reply to: Files can’t be downloaded #192614

Shahriar
Moderator
This reply has been marked as private.
in reply to: Files can’t be downloaded #192591

Shahriar
Moderator
This reply has been marked as private.
in reply to: Files can’t be downloaded #192552

Shahriar
Moderator
This reply has been marked as private.
in reply to: Modify Popup for email and password verification #192543

Shahriar
Moderator

Hi,
You can edit the popup form following the method Tanvir stated above.

FYI Password and email locks are submitted separately as these locks are not linked. But using the Form Lock addon you can lock a package behind a customized form.

Another option is using the Advanced Custom Fields addon to capture additional data with email lock but this one doesn’t provide the password feature.

Thanks.

in reply to: Downloads are not displayed in the category #192511

Shahriar
Moderator

Please email it to support@wpdownloadmanager.com and mention this ticket link in your email.

in reply to: License (WPDM Pro) expired but paid for since 2017 #192503

Shahriar
Moderator

Hi,

Fixed the order status issue. Now you can download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

If you face a license-related issue please check the linked site from your order details page. You have to unlock the license from the old site when moving the license to a new domain.

Also, your pro-forum access has been activated.

Thanks.

in reply to: Only display items that are not categorised. #192494

Shahriar
Moderator

Hi,
So you want to display downloads only when the user clicks on a category. In other words, want to stop loading all packages when the page loads.

It is not possible out of the box but with minor code adjustments, you can implement it. As long as this feature is not added to the add-on you have to make these changes after each update of the addon ( if you update the addon ).

In /plugins/wpdm-archive-page/assets/js/scripts.js file comment the line no 353 as shown in the following screenshot,

scripts.js

Also, add the following CSS to your customizer’s Custom CSS option,

.wpdmap-header-card .card-footer {
    display: none;
}

Use the following shortcode,

[wpdm_archive button_style="primary" template="default" order_by="post_title" order="ASC" items_per_page=12 cols=1]

Best regards.

in reply to: No file is attached with this package! #192477

Shahriar
Moderator

Please check now. Let us know if still facing issue.


Shahriar
Moderator

Please try again now. You can download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

in reply to: Downloads are not displayed in the category #192407

Shahriar
Moderator

Please send me the PHP error log file. There is a fatal error on that specific category page, we need to pinpoint the origin of that error to solve the issue.

in reply to: Single File download doesn’t works #192406

Shahriar
Moderator

Please send temporary wp-admin login info as a private reply to check the issue. Looks like the popup isn’t working for the package download link button.

in reply to: Single File download doesn’t works #192404

Shahriar
Moderator

Do you mean your zip download works but single file downloads don’t? Please share your package link ( download page ) to check.

in reply to: File not found #192371

Shahriar
Moderator

Download is working now. /wp-content/uploads/wpdm-cache/ directory was missing in your installation. Deactivating and reactivating the Download Manager fixed that issue.

in reply to: User level is blank #192368

Shahriar
Moderator

Please send temporary wp-admin login info as a private reply.

Note: Don’t change plugin code for customization as it’ll be lost during update.

in reply to: User level is blank #192340

Shahriar
Moderator

The user level is there. It is not visible because the text color matches the background color of the panel. Maybe one of the plugins or active themes changing the WPDM panel color. You can try deactivating other plugins to find out which one it is or just add some custom CSS like the following to your theme customizer to change the text color.

.wpdm-user-dashboard .card-tag{
color: #FF9933 !important;
}
Viewing 25 posts - 26 through 50 (of 12,510 total)