No file is attached with this package!

Viewing 9 posts - 1 through 9 (of 9 total)
#192118

Nahom Woldesenbet
Participant

Hi! Our organization just setup a multi-site setup in word press, we are trying to download PDFs to have it setup within our website but its currently not working.

The record in the word press download file is that there are “no file attached”. When we view the website and go to the download section and click the button to download the PDF from the website, we just see a white background with an error that states, “No file is attached with this package!”

One thing to note is that we when we FTP into the site, we do see the PDFs files in the folder.

#192132

Tanvir
Moderator

Hello,

Thanks for contacting us.
Please share temporary admin access of the related website in a private reply to check the issue further.

Regards
Tanvir

#192191

Nahom Woldesenbet
Participant
This reply has been marked as private.
#192415

Nahom Woldesenbet
Participant
This reply has been marked as private.
#192452

Tanvir
Moderator

Hello,

Sorry for not being able to get back to you sooner.

Could you please share your website address and the credentials to check the issue further? all got deleted.

Thanks
Tanvir

#192463

Nahom Woldesenbet
Participant
This reply has been marked as private.
#192475

Tanvir
Moderator

Hello,

I have forwarded the issue to our developer team.
Soon you will be updated.

Thanks

#192477

Shahriar
Moderator

Please check now. Let us know if still facing issue.

#192518

Nahom Woldesenbet
Participant
This reply has been marked as private.
Viewing 9 posts - 1 through 9 (of 9 total)

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