Shahriar

If the lock is working for one package then it should work others too. If you face the issue again view the page source ( right click View Source ) of the popup window that appears with the like button. Then search for __wpdm_ID in the page. If you couldn’t find this clear the page cache. That should fix the issue. The could happen if you loaded the page before and your browser is serving the old scripts.

Hi,

The PrePaid Credits method is listed there as “Pay with Site Balance”

You can change the name from the option. Given name will be shown in cart page.

Thanks.

Working now. Please check this package http://www.iogroup.co.nz/download/mtmte-fb-header-8/

You can give it a try but not sure if that would solve the issue.

Btw, It will be very helpful, If you can send the PHP error log.

Please send temporary wp-admin login info in private reply to check the issue. Send a page URL too where you encountered the image issue.

Yes, you can assign as many categories as you want to a package/download. There is no limit from the Download Manager.

Please send the page/package link. Not the FB like button URL.

Got the URL from the video but looks like protected URL. Can’t access without login.

You can use the Default Values add-on ( https://www.wpdownloadmanager.com/download/wpdm-default-values/ ) to bulk update package settings. This add-on also has the option to set default values for new packages.

It is possible to add text to the play icon. But requires code customization.

Find this code <i style='margin-top:0px' class='fa fa-play'></i> in /download-manager/libs/class.FileList.php and append/prepend your text.

Please assign the administrator role to the temp user. Can’t access the WPDM settings area using the provided user.

https://www.evernote.com/l/AUflt4dNbStDH73NalvLFXg2zHRtBQVuaKwB/image.png

Please try now. Make sure you have the latest version of Download Manager. You can always download the latest version here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Working now. Updated the value of WPDM_THEME_SUPPORT to false. Missed that in the previous zip I sent.

https://www.evernote.com/l/AUem61bV1DZOmb-YPZtxDp0DS1XLIrEKy-cB/image.png

Sorry for the delayed reply. You were using a very old version of Download Manager there. I have installed the latest version. Everything seems okay now.

Hi,

It is possible using a custom template. Please send wp-admin and FTP info in private reply. I will do it for you.

Thanks.

Hi Christoph,

Looks like you wp_postmeta table has been affected during the import process. Attached Files are saved using __wpdm_files post meta key. But this meta info is empty in your package.

Can you please compare wp_postmeta table in old and new setup? Search for __wpdm_files meta key in both tables to see the differences. If there is a difference between search results that means your wp_postmeta table has been modified during transfer.

This could happen due to buggy transfer method. How did you clone your installation?

Let me know the update.

Thanks.

Have you changed the template in your shortcode? Please use the WPDM TInyMCE button add-on ( https://www.wpdownloadmanager.com/download/advanced-tinymce-button/ ) to insert the shortcode. It provides a GUI to select the template.

Send temporary wp-admin login info in private reply if you want me to check the issue.

I can update the Download Manager settings without any issue. Could you please check again?

https://www.evernote.com/l/AUfI8IbkBeFDZ4soWbilJveLeB8qyOn4MosB/image.png

Please modify this part of your template,

Change <a target="_blank" href="[download_url]">[download_link]</a> to <a target="_blank" href="[download_url]">[title]</a>

Hi,

Looks like you have already fixed the issue by adding logo parameter.

Let me know if there is any other issue.

Best regards.

Please add the following CSS in your Customizer Additional CSS option to fix the pagination issue,

.w3eden .prev.page-numbers, .w3eden .next.page-numbers {
    width: auto;
}

Unlocked your key from test site. Now license key should work on your new site.

You are right about the UTF-8 issue. Please remove the utf8_encode function from line no 100 in /download-manager/admin/menus/class.BulkImport.php file. Just keep the 'post_content' ► $drow['description'],

Hi,

Do you have the latest version ( 4.7.7 ) of Download Manager Pro? If not please install the latest version. You can download it here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

If it is not related to old version, send temporary wp-admin login info in private reply.

Thanks.

Please send temporary wp-admin login info in private reply to check the issue. Have you tried deactivating other plugins to check if this a plugin conflict issue?

Hi,

You can use all packages [wpdm-all-packages jstable=0 items_per_page=10] shortcode to show all packages in a tabular format. This shortcode doesn’t support custom template.

Another option is the category shortcode ( https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/ ). This one has custom template support.

But the best option is using Directory Add-on ( https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/ ) which has search and filtering options.

Directory Add-on Demo: https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/

Thanks.

Have you made any change? Looks like the page is working now.

https://www.evernote.com/l/AUfQZB_DU3VL3I5XIubx80FLC-7NWsN4AlkB/image.png