Shahriar

Forum Replies Created

Viewing 25 posts - 4,676 through 4,700 (of 12,513 total)
Oct 8, 2018 at 7:03 pm
#87900
Moderator
Shahriar
Staff OP

Please send me the package link and temporary wp-admin login info in private reply if you encounter this issue again. Do not update the package because we have to check the affected file to find a solution to this issue.

Oct 8, 2018 at 7:00 pm
#87899
Moderator
Shahriar
Staff OP

We are using the built-in HTML player there. Looks like there is a bug or implementation issue there. We are looking into it and will add the patch in the next update.

Oct 8, 2018 at 6:56 pm
#87898
Moderator
Shahriar
Staff OP

1 ) Requires a minor code update to fix the limit+1 download issue. Please reactivate login info.

2 ) Do you mean the download details page? The template file is located here /prime/download-manager/page-templates/product.php

Oct 8, 2018 at 6:51 pm
#87897
Moderator
Shahriar
Staff OP

Not clear how these template is generating the signup form. Please send me the page URL where I can check this. Also, a temporary admin login info will help us to solve this issue faster.

Oct 8, 2018 at 6:46 pm
#87896
Moderator
Shahriar
Staff OP

Which template tag are you using there? The audio works fine in our demo with [file_list] tag.

https://demo.wpdownloadmanager.com/wpdmpro/download/audio-songs/

Please send temporary wp-admin login info in private reply, so I can check the template details there.

Oct 8, 2018 at 6:24 pm
#87895
Moderator
Shahriar
Staff OP

The download is working now. Please check and let me know if still having an issue.

Oct 8, 2018 at 6:07 pm
#87894
Moderator
Shahriar
Staff OP

Please resend the screenshot. Code changes required to stop the membership emails.

Oct 8, 2018 at 6:06 pm
#87893
Moderator
Shahriar
Staff OP

To edit the Register text and button link, You can create a custom template from this file /download-manager/tpls/wpdm-login-form.php file. Copy the file and place it in your /active-theme/download-manager/ directory and make necessary changes.

If you need help with that, send FTP info and wp-admin login info in private reply. I will do it for you.

Oct 7, 2018 at 2:51 pm
#87862
Moderator
Shahriar
Staff OP

Add the following code after line no 108 in /download-manager/libs/class.Package.php file. That should fix the warning. We will add the patch in our next release.

if( ! isset( $vid ) ) $vid = 'WK8qRNSmhEU';

Oct 7, 2018 at 2:13 pm
#87860
Moderator
Shahriar
Staff OP

Add the following code to the bottom of your active theme’s functions.php file to redirect users to the homepage. You can add custom URL slug inside home_url function to redirect to a custom URL.

add_action('wp_logout', 'wpdm_logout_redirect');
function wpdm_logout_redirect(){
    wp_redirect(home_url(""));
    exit();
}
Oct 7, 2018 at 2:07 pm
#87859
Moderator
Shahriar
Staff OP

Deleted all URLs.

Oct 7, 2018 at 10:48 am
#87854
Moderator
Shahriar
Staff OP

This is actually the signup form. By the way, which shortcode are you inserting?

Oct 7, 2018 at 10:44 am
#87853
Moderator
Shahriar
Staff OP

Set the first User Download Limit to 1 too. Reactivate login info if it doesn’t work.

Oct 7, 2018 at 10:40 am
#87852
Moderator
Shahriar
Staff OP

The issue generated from a redirect added by some custom coding in your child theme.

https://www.evernote.com/l/AUc9Q40ry7JG0q-I1dbLsPD-1ThOtT5eQ8wB/image.png

Everything is working after disabling the hooked function.

Oct 7, 2018 at 5:45 am
#87839
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Oct 7, 2018 at 5:43 am
#87838
Moderator
Shahriar
Staff OP

Please add the following CSS in your Appearance Customizer Additional CSS to fix the height,

.w3eden .pagination .current { height: auto; }

Oct 7, 2018 at 5:39 am
#87837
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Oct 7, 2018 at 5:36 am
#87836
Moderator
Shahriar
Staff OP

For guest downloads, the stats won’t show the username. The username is available only when a user downloads the file after login. As you have enabled email lock in your packages, you can collect the guest downloader from Downloads Subscribers page.

Oct 7, 2018 at 5:32 am
#87835
Moderator
Shahriar
Staff OP

You can do it using the Download Limit add-on ( filename: wpdm-daily-download.zip ). After add-on activation set your options from Settings Basic page.

Oct 7, 2018 at 4:50 am
#87834
Moderator
Shahriar
Staff OP

Hi Carmen,

Please try now. Make sure you have installed the latest version of Download Manager. Because old version may have an issue with connecting to the license server.

Thanks.

Oct 7, 2018 at 4:48 am
#87833
Moderator
Shahriar
Staff OP

Impressive work. Your decision to make custom add-on was perfect because editing core plugin would have created an issue with the update process. All changes would have gone after the update.

Thanks.

Oct 7, 2018 at 4:30 am
#87832
Moderator
Shahriar
Staff OP

Maybe the login form is coming from Login Downloads Settings Basic Message option. Please uncheck the

Show Only Login Form Instead of Login Required Message

Option and set a login required message.

Oct 7, 2018 at 4:27 am
#87831
Moderator
Shahriar
Staff OP

Please send the FTP login. Looks like there are some special characters in the folder name. Maybe the issue is coming from there.

Oct 7, 2018 at 4:13 am
#87830
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Oct 7, 2018 at 4:10 am
#87829
Moderator
Shahriar
Staff OP

This usually happens when the file doesn’t exist in the S3 bucket or filename has special characters. Please send temporary wp-admin login info in private reply so I can check this closely. Send me a package URL too where this issue exists.

Viewing 25 posts - 4,676 through 4,700 (of 12,513 total)