Shahriar

Forum Replies Created

Viewing 25 posts - 4,601 through 4,625 (of 12,513 total)
Oct 15, 2018 at 7:19 pm
#88195
Moderator
Shahriar
Staff OP

Sorry for the delays. We are working on the core plugin now and the update is almost ready. The add-on updates will be released right after the core update.

Oct 15, 2018 at 7:17 pm
#88194
Moderator
Shahriar
Staff OP

We haven’t released that update yet. The changelog you read was for a version released before you reported this issue.

Oct 15, 2018 at 7:13 pm
#88192
Moderator
Shahriar
Staff OP

Looks like you are using the [icon] and [title] tag inside an HTML link tag. Remove the HTML a tag that wraps the [icon] and [title]. That should remove the links.

Send temporary login info in private reply if you want me to check the template code on your site.

Oct 15, 2018 at 7:03 pm
#88191
Moderator
Shahriar
Staff OP

Yes, you can add custom redirect URL in your registration form shortcode using redirect parameter.

[wpdm_reg_form login=1 captcha=0 autologin="true" redirect="your_redirect_url"]

Oct 15, 2018 at 6:59 pm
#88190
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Oct 15, 2018 at 6:56 pm
#88189
Moderator
Shahriar
Staff OP

Hi,

You can utilize CSV import feature to create all your packages from CSV file. Amazon S3 files can be attached to the package using the URL. S3 file URLs should look something like this https://mybucket.s3.amazonaws.com/file.ext

In your CSV file write this URL under the files column. And separate the URLs using commas when there is more than one file.

Yes, you can add custom columns. This requires using Advanced Custom Fields and Advanced CSV Importer add-on.

Thanks.

Oct 14, 2018 at 10:22 pm
#88155
Moderator
Shahriar
Staff OP

Hi,

It seems another font awesome CSS is using the same style id when registering the style. You can manually change the WPDM font awesome if you want to load both instances font awesome.

To do that you have to change font-awesome to wpdm-font-awesome on line no 303 and 304 in /plugins/download-manager/download-manager.php file.

https://www.evernote.com/l/AUfpYY-rTAhGkquNCJ9M11hHXI3IzdPIIxkB/image.png

Or send temporary wp-admin login info in private reply. I will do it for you.

Thanks.

Oct 14, 2018 at 10:18 pm
#88154
Moderator
Shahriar
Staff OP

Please set the logo parameter in your login shortcode to fix this issue. The value should be the URL of your site logo. It will be shown above the login form.

Here is an example,

[wpdm_login_form simple=1 logo="https://demo.wpdownloadmanager.com/wpdmpro/wp-content/uploads/sites/2/2018/01/wpdm-icon-620.png"]

Oct 14, 2018 at 10:16 pm
#88153
Moderator
Shahriar
Staff OP

Please enable the user registration from the Settings page.

https://www.evernote.com/l/AUfwXh9bublBbLSZWBrvtiIZ610hiXCdZVMB/image.png

Oct 14, 2018 at 10:14 pm
#88152
Moderator
Shahriar
Staff OP

Hi,

Yes, you can change the link template in the accordion. Just use the template parameter in your accordion shortcode and set the value of the link template you want to use. Here is a sample shortcode,

[wpdm-accordion cats="cat,dog" cat_style="default" subcat_style="success" template="link-template-calltoaction2" orderby="title" order="asc"]

You can clone the link template you want to use from Downloads Templates page. Replace the [page_link] template tag with [title] to remove the details page link from link template.

Thanks.

Oct 14, 2018 at 10:09 pm
#88151
Moderator
Shahriar
Staff OP

Hi,

The page template is used only in package details page. So, there is no need to override the page template. If you want a different view of details page you can just change the page template from package settings.

Do you want to load the same details page using different page templates based on where the user is coming from? It is not possible.

But if you meant something else please let me know.

Thanks.

Oct 14, 2018 at 9:58 pm
#88150
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Oct 14, 2018 at 9:56 pm
#88149
Moderator
Shahriar
Staff OP

Hi,

Please go to /download-manager/admin/menus/class.BulkImport.php file and on line no 99 wrap the $drow['title'] inside utf8_encode() function. This should fix the issue.

Or just install the copy of Download Manager I am sending in next private reply. I have added the patch there.

Thanks.

Oct 14, 2018 at 9:33 pm
#88148
Moderator
Shahriar
Staff OP

Hi,

If you want to attach multiple files just separate the names using a comma , under files column.

If your files are stored in /uploads/download-manager-files/ directory using the only name is enough. Otherwise, you have to insert the absolute path to the file.

https://www.evernote.com/l/AUcF4qtWb_VDqptkFtoQN6NyUUoreZfhjucB/image.png

In your CSV file, you added a package directory too. Adding a directory makes all files of that directory available for downloads. Do you want that?

Thanks.

Oct 14, 2018 at 9:19 pm
#88147
Moderator
Shahriar
Staff OP

Go to Downloads Settings Basic Access Settings panel. And set the option to hide everything when user can’t access the package.

https://www.evernote.com/l/AUd5Q0VgXj9KGoUSFzQ68SQ2QIgHwVNsptMB/image.png

Oct 14, 2018 at 9:16 pm
#88146
Moderator
Shahriar
Staff OP

You can reduce the number of columns from screen options. That should make the page easier to read.

https://www.evernote.com/l/AUfjrWQgjHhLq5OGOOunyYv1OQBVN2rSe9QB/image.png

Oct 14, 2018 at 9:13 pm
#88145
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Oct 14, 2018 at 9:12 pm
#88144
Moderator
Shahriar
Staff OP

Please set items_per_page in your shortcode. That should fix this issue.

[wpdm_all_packages items_per_page="10"]

Oct 14, 2018 at 6:57 pm
#88143
Moderator
Shahriar
Staff OP

Hi,

I have run several tests to find if it is a plugin or theme conflict. Deactivate all plugins one by one to find the possible conflict. But no luck. Now only thing remains to check if it is a server related issue. And there is a high probability as the server is not responding to the ajax request. It just doesn’t respond to the request, not even an error code.

The PHP version you have there is 5.6 Please try updating the PHP to PHP7 You can ask your server support to update the PHP version. After that send me server error log file. That will indicate where the error is originated from.

Sorry for the delays. This is a rather unusual issue.

Thanks.

Oct 14, 2018 at 6:07 pm
#88142
Moderator
Shahriar
Staff OP

Hi,

Added the following CSS in Customizer Additional CSS to fix the table width,

.wpdm-filelist td { word-break: break-all; }

Thanks.

Oct 13, 2018 at 7:36 am
#88114
Moderator
Shahriar
Staff OP

Maybe WPDM Category shortcode is skipping the filter your Search/Replace plugin uses. However, there is a simple way to modify the package title without any plugin. Just add the following code to your theme’s functions.php file,

function wpdm_title_replace($vars){

    $vars['title'] = str_replace('(secure)',"<i class='fa fa-lock fa-lg'></i>", $vars['title'] );

    return $vars;
}
add_filter( 'wdm_before_fetch_template', 'wpdm_title_replace', 10, 1 );

Or copy from here https://codeshare.io/a30RPm

Oct 13, 2018 at 7:01 am
#88113
Moderator
Shahriar
Staff OP

Please send me the URL to check this issue.

Oct 13, 2018 at 6:45 am
#88112
Moderator
Shahriar
Staff OP

Hi,

If you are hosting on Siteground add following rule in your .htaccess file to fix the issue,

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Otherwise please send temporary wp-admin login info in private reply.

Thanks.

Oct 13, 2018 at 6:42 am
#88111
Moderator
Shahriar
Staff OP

Unlocked your key from the old site. Please try now.

Oct 13, 2018 at 6:38 am
#88110
Moderator
Shahriar
Staff OP

I need FTP because switching to another theme caused a fatal error which made the site inaccessible. If you can’t provide FTP, please try switching to another theme to find out if the issue is related to theme conflict.

Viewing 25 posts - 4,601 through 4,625 (of 12,513 total)