Shahriar

You can replace the 200 with strpos( strip_tags($vars['description']), '.', 100) to avoid cutt-off. This will check for a full stop after 100 characters.

You can create a custom template tag for the excerpt using wdm_before_fetch_template hook,

function wpdm_custom_tags($vars){
    $vars['custom_excerpt'] = substr(strip_tags($vars['description']), 0, 200 );
    return $vars;
}
add_filter( 'wdm_before_fetch_template', 'wpdm_custom_tags', 10, 1 );

Or remove the ellipses from line no 1333 in /download-manager/libs/class.Package.php file.

Hi,

Your server is responding with 500 Internal Server Error when requesting Download Manager scripts and styles. Please check the following URL for the response.

https://cowcrm.com/wp-content/plugins/download-manager/assets/bootstrap/css/bootstrap.css?ver=4.9.8

This is related to the server settings. Please ask your server support to check the issue.

Thanks.

Pro version can be used on only 1 site at a time. But you can use the plugin on dev site without applying the license key as it is for temporary use. So, use the plugin on both sites but apply the key only on live site.

Hi,

I think WPML has an option to translate option values. Maybe there is a guide/documentation somewhere to explain this feature. Please ask the WPML team to point you in the right direction.

Thanks.

Please try now. License key should work on your new domain as I have unlocked it from the old one.

Hi,

Are you using this shortcode [wpdm_simple_search]?

Do you mean you want to download from the search result page? Could you please explain this little more?

The result shows all matched packages using a link template if you want you can change the template.

Best regards.

Hi,

Looks like Bootstrap CSS is missing there. Please deactivate and delete the installed version. Then install a fresh copy downloaded from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Or send temporary wp-admin login info in private reply so I can check this issue.

Thanks.

Hi,

In some server, the update fails due to permission issue. However, you can complete the update process manually.

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version.

Thanks.

Same thing each time I download the package. I was redirected to this URL https://mega.nz/#!YTgn2AYK No error.

Please send temporary wp-admin login info in private reply so I can make some changes in the code if that makes any difference with the issue you are facing. This could be related to the account info you are trying with.

Hi,

You can define the width of columns using colheads parameter. This controls the width partially not 100% because based on row content table forces it’s own style. But you can give it a try.

Please check the related documentation here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

All packages table icons are based on the attached file types. It does not take the icon from settings. But you can use a custom template for /download-manager/tpls/wpdm-all-downloads.php file to use the icon from package settings. Template file doc https://www.wpdownloadmanager.com/doc/template-files/

Thanks.

Hi,

One of your plugin or theme is creating a warning. And that is creating an issue with the download process. Please try deactivating other plugins to check where it is coming from. Or send temporary wp-admin login info in private reply so I can check this for you.

Thanks.

Looks like the above-mentioned solution will work when there is only one file in the package and template tag is [doc_preview]

Before the next update of the add-on we will check if it is possible to extend this feature for the [pdf_gallery] tag too.

The S3 meta box in edit package screen is loading your S3 buckets now.

You are right about the file location. I made a mistake there.

Download Manager renames the uploaded file when another file with the same name exists in the directory. You also have the option to overwrite the old file if you want. The prepended part in the file name is the result of the cases where a similar name already existed.

You can use language plugins like WPML to manage translations from admin area.

Hi,

We are working on a new version of the API add-on. The updated version will be available within this month. This version will have to create post function.

Thanks.

Some words are coming from JS file which you have already noticed. The change is not visible because your browser is loading old cached JS file. Try clearing browser cache ( Press SHIFT + Reload page ).

Hi,

Please send me the page URL to check the issue. I can suggest you custom CSS to fix the issue.

You can also create a custom template if you want. Here is a detailed tutorial on that https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/

Thanks.

You have to create columns using a builder if you have one. Or you can follow the approach shown below to show 2 downloads per row.

When using the editor select the Text tab and then use this structure to insert your shortcode.

[wpdm_package id=5185 template="link-template-bsthumnail"]
[wpdm_package id=133 template="link-template-bsthumnail"]

You can send temporary wp-admin login info in private if you want me to create a sample for you.

and add the following custom CSS to fix the alignment issue,

.w3eden .col-md-4.col-sm-6.col-xs-12:nth-child(3)::after {
    content: '\a';
    white-space: pre;
}

Thanks.

Please send temporary wp-admin login info in private reply. I will add the patch on your site to fix the issue.

There was no error. I tried multiple downloads of the package using same google id.

The download worked for me in this package https://www.magneforcess.com/downloads/software/#wpdmpp-product-files

https://www.evernote.com/l/AUccJ8RKL5VF0akwjzsDeYYmV0dWvhJnHvcB/image.png

Btw, I was getting “ERROR: Invalid username.” response when tried to log in.