Shahriar

Hi,

Looks like you have built that page using another plugin, not Download Manager. Using WPDM Archive Page you can achieve similar features but better UI. Here is the demo https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/

Thanks.

Hi,

Please add display: none; inline CSS in the marked position of /plugins/wpdm-file-cart/wpdm-file-cart.php file to hide the floating file cart. No other option available yet but we will add an option in the future release to hide it or show it on selected pages.

You can add the cart page link in the menu or as a page content wherever you want.

https://www.evernote.com/l/AUfIUUNtls5CzIEmMJUorfk5m9Nd3Z4IwM4B/image.png

Thanks.

You need Default Values ( https://www.wpdownloadmanager.com/download/wpdm-default-values/ ) add-on to set predefined values for your new packages. This add-on also let us bulk update settings of old packages.

Please send temporary wp-admin login info in private reply to check the issue.

Looks like the package is accessible to logged in users only. Could you please send admin login info?

Sorry, the template tag for additional previews is [thumb_gallery_100x100] You can adjust the width and height. I have modified your Card Clone template. Archive shortcode http://oppenhejm-jansson.com/ppe-doc/ is showing the additional previews now.

Btw, have you removed the featured image support from packages?

Hi,

It is not possible to hide all package info when the package is password locked. But if you use the user role to control the access, you can hide the whole package when the user doesn’t have access to it.

Thanks.

I thought you wanted to show only one thumbnail of a random package from a category. From your PDF I see that you are showing multiple packages.

Please send login info so I can take a closer look at what you are trying to do.

Hi,

Now, We are managing the Premium Package add-on from WordPress Org ( https://wordpress.org/plugins/wpdm-premium-packages/ ) So you can update the add-on directly like any other plugins from WordPress repo.

We do serve the download of Premium Package from our site too. We managed 2 separate files to serve downloads from WP repo and our site. But from now on download from both sites serves the same file. So, you won’t face the version difference issue anymore. You can download from anywhere.

Thanks.

It is not possible to change all instances with a single action. But if you show me where do you want to change the text I can help you with the necessary instructions.

Please check the following instructions to move files,

https://www.evernote.com/l/AUdbZLJg2nFOK5WZn0mTAUxu2cPGKkMpygYB/image.png

Remove line 19-28 from /filemanager-frontend.php to remove the upload limits,

https://www.evernote.com/l/AUeH9CjNlRpPc5x0vvYH07d5zNElQ3Uq-2IB/image.png

Sorry for the delayed reply.

Please go to /appshop/functions.php file and remove the following code ( line 5 ) to add page template support.

define("WPDM_THEME_SUPPORT", true);

Or send login info in private reply. I will do it for you.

Thanks.

Please try adding the following code before line no 217 in /download-manager/tpls4/wpdm-all-downloads.php. That might solve the issue.

if( ! isset( $data['files'] ) ) $data['files'] = array();

Hi Colin, Please send temporary wp-admin login info in private reply to check the issue. Thanks.

Category import worked in Advanced CSV Importer. Tested the process using your CSV. Used the same settings as shown in your screenshot. Are you still having category import issue?

https://www.evernote.com/l/AUfUAPXcxN5Na7U_ldKBqhqo-xltbdvK5wUB/image.png

Hi,

Do you have the latest version ( 4.8.11 ) of Download Manager there? If not please try installing the latest version. Or send temporary wp-admin login info in private reply so I can take a look.

Thanks.

Hi,

Please send wp-admin and FTP login info in private reply to check the issue.

Thanks.

Yes, it is possible using the page template. You will find the option in package settings meta box. The are lots of built-in page templates and you can create custom templates too.

https://www.wpdownloadmanager.com/doc/templates/page-templates/

Hi,

Looks like the login process is stripping some special characters from password when sending the data.

Could you please try changing your WPDM passwords to something simpler like dhg6KbPx ( just numbers and small/capital letters ) to be sure if that’s the case?

Thanks.

Hi,

Unlocked your key from the old domain. You can use it on new site now.

Thanks.

@mediades, Hi, You can use move your Pro license key from one site to another. If you need the key on both sites then you can purchase another Pro license or buy a Business / Developer license which will allow you to use the same key on multiple sites.

@bassem20, Unlocked your key from the old domain.

Hi,

In some server, the update fails due to permission issue. However, you can complete the update process manually,

1 ) Deactivate and delete the old version. You won’t lose any data.

2) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

3 ) Install the latest version.

Send admin login info in private reply, if you want me to install the latest version for you.

Thanks.