Shahriar

Please send the login URL too.

Looks like provided user doesn’t have access to the plugin editor. Please send me the customized version of Form Lock plugin to test it. Btw, who made the changes in Form Lock and what kind of changes were made?

Yes, direct downloads are counted.

Please install the latest version of Download Manager Pro. You are using a very old version ( 4.5.6 ) there. The current version is 4.9.0 You can download it here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Deactivate and delete the old version before installing the latest one. You won’t lose any data.

Please send temporary wp-admin login info in private reply to check the issue. Packages should be editable with any standard WP theme.

These can be removed easily using custom CSS. Please send me the page URL.

Please send temporary wp-admin login info in private reply to check the issue.

You can restrict the Frontend Dashboard access from Downloads Settings Frontend Access Tab. Only allowed user roles will be able to access the page.

Attached files are saved in __wpdm_files post meta. Just search & replace won’t work here because these are saved as serialized value. It has to be done by following several steps,

1 ) Get the post meta __wpdm_files and unserialize it to an array
2 ) Replace the old path
3 ) Serialize the array and update the post meta

No, it just removes the password lock each time you run the code. It doesn’t deactivate the password lock feature.

Please create a new directory named wpdm-cache in /wp-content/uploads/ directory. If that doesn’t solve the issue send login info in private reply.

Please add the following code after line no 222 in /download-manager/tpls/wpdm-all-downloads.php file. That should fix the issue. We will add the patch in the next update.

if( ! wpdm_user_has_access ( get_the_ID() ) && get_option('_wpdm_hide_all', 0) == 1 ) continue;

When you want to move the license to another site, send me the key or order id. I will unlock it from old site. Then you can use the key on a new site.

Currently, child categories are shown on the right side at the top of packages. It is possible to show the child cats under the parent as shown in your mockup. But requires rather lengthy code customization.

Please send temporary login info in private reply. I will create a custom template that will look like the Default Template of the Free version. Then you can use it in your shortcode.

Or

You can put the attached PHP file ( unzip to get the PHP file ) in /active-theme/download-manager/link-templates/ directory to override the default template in Pro version.

Unlocked your key from the old domain.

I have utilized the individual_file_action action hook to add the FB share button. Added the code in /wpdm-facebook-share.php file.

Yes. You have to run the code only once.

Is this slider coming from a shortcode or are you using one of our themes there? Please send temporary wp-admin login info in private reply. I will adjust the slider as your specifications.

The view depends on the page template. You can change the template from package settings. You can even create your own custom-designed template using WPDM Template editor ( https://www.wpdownloadmanager.com/doc/templates/creating-a-new-template/ ). Please let me know which design you want, just send me the demo link. I will let you know what template we are using there.

To control the everything on the details page you can create a core level template single-wpdmpro.php But most users don’t want that. They just use the template editor to create a custom view when built-in templates don’t meet their design requirements. Here is a detailed blog post about custom template https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/

Please send temporary wp-admin login info in private reply to check the issue.

Hi, I have added some patched in Advanced Custom Fields add-on to fix the errors in the profile page. Now you can update user data without any issue.

Please check now. Installed the updated version of WPDM there.

Looks like there is an issue with site’s email settings. Initially, I didn’t get any email after requesting a password reset. After that I changed the email header to $headers = "Content-type: text/html; charset=iso-8859-1"; ( line 173 in download-manager/libs/class.Email.php file ) Now emails are being delivered successfully.

https://www.evernote.com/l/AUd6ItAKSXpKkKOjhuBn8gRCJCD1yv_lemEB/image.png

Sorry, There is not add-on available yet that supports conversion.