Shahriar

Forum Replies Created

Viewing 25 posts - 3,201 through 3,225 (of 12,513 total)
Feb 16, 2019 at 5:54 pm
#93825
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Feb 16, 2019 at 5:44 pm
#93824
Moderator
Shahriar
Staff OP

Replace this 'exclude_from_search' ► (bool)get_option('__wpdm_exclude_from_search', false), using the following code,

'exclude_from_search' ► (bool)get_option('__wpdm_exclude_from_search', true),

in /download-manager/download-manager.php file line 180. That should exclude downloads from the search result.

Feb 16, 2019 at 5:28 pm
#93823
Moderator
Shahriar
Staff OP

Please check now. Add the following code on line 801 in /download-manager/wpdm-functions.php file.

unset($params['meta_query']);

Feb 16, 2019 at 5:13 pm
#93822
Moderator
Shahriar
Staff OP

There are no major changes in the core functionality of how packages are handled so the issue may be related to a specific package. Try increasing the pacakge number from 90 to 100 gradually to find at which point it breaks.

Or just send login info so I can check this issue.

Feb 16, 2019 at 5:07 pm
#93821
Moderator
Shahriar
Staff OP

I need admin access to make changes. However, We are releasing a new version soon. So, please wait until it is available, will be released within next week.

Feb 16, 2019 at 4:55 pm
#93818
Moderator
Shahriar
Staff OP

The email shown in your screenshot is sent by the Form Plugin which just sends a predefined “Thank You Message.”

But if you use Form Lock add-on and apply the Form Lock as shown in my screenshot you will get the email shown in my second screenshot. You can customize the email template and email content from Downloads Templates Email Templates page.

Form Lock uses the email-lock template, so edit that email template to customize content. There are some template variables listed on the right sidebar of editor. Those are used to add dynamic values ( e.g. download link, package name etc ) as email content.

Feb 16, 2019 at 4:45 pm
#93817
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Feb 16, 2019 at 4:43 pm
#93816
Moderator
Shahriar
Staff OP

Please clear your browser cache. Settings page looks fine from my side,

https://www.evernote.com/l/AUcVDwj37N9P6Iojupw_xSMUEg39hmB7ydQB/image.png

Feb 16, 2019 at 4:37 pm
#93814
Moderator
Shahriar
Staff OP

Please try changing the page template from package settings. Also, check your pacakge access settings. Maybe the current user doesn’t have access to the package. However, nothing works send temporary admin login info in private reply.

Feb 16, 2019 at 4:35 pm
#93813
Moderator
Shahriar
Staff OP

You have to change the link template in your archive page shortcode ( your first screenshot ). Please send login info in private reply if you need help with that.

Feb 16, 2019 at 1:46 pm
#93811
Moderator
Shahriar
Staff OP

Looks like the issue is similar to the one reported here https://www.wpdownloadmanager.com/support/topic/download-link-only-refresh-page/

However, please send temporary wp-admin login info in private reply to check the issue. Or you can try to apply the patch suggested there.

Feb 16, 2019 at 1:42 pm
#93810
Moderator
Shahriar
Staff OP

Marking this as resolved. However, let us know if there is any other issue.

Thanks!

Feb 16, 2019 at 1:40 pm
#93809
Moderator
Shahriar
Staff OP

I have made some minor changes in your shortcode. Remove the tags and download_link_blank because these aren’t valid parameters. Also changed a left double quote to double quote.

https://hans-josef-fell.de/dokumente_tabelle

You are using an older version of Download Manager there. You should install the latest version to get the latest features.

Feb 15, 2019 at 1:22 pm
#93787
Moderator
Shahriar
Staff OP

Hi,

I have installed the Form Lock addon on your site. Using this add-on you can lock a package behind a form. Just enable the Form Lock and select the form when creating or editing the package. Please check the screenshot below.

https://www.evernote.com/l/AUfK_nc67SNO3KTvrpw1EnzF-Fsoot4AhNEB/image.png

After submitting the form you will get an email with download link. The email looks like the following screenshot.

https://www.evernote.com/l/AUelXA6ZXU1EZLWNyrDCiQ7B_xE6rMRcmIUB/image.png

The email template is customizable from Downloads Templates Email Templates page.

Let me know if you have any further query.

Thanks.

Feb 15, 2019 at 1:04 pm
#93786
Moderator
Shahriar
Staff OP

Hi!

Add the following code to your theme’s functions.php file. Replace the redirect_url with your download page URL. And set the login page from Settings Frontend Login Page. The redirect will trigger when the user uses the WPDM login page to login to the site.

add_action( 'template_redirect', 'wpdm_login_redirect' );
function wpdm_login_redirect(){
    if( is_user_logged_in() && get_the_ID() == get_option('__wpdm_login_url') ):
        wp_redirect( "redirect_url" );
        exit();
    endif;
}

Thanks.

Feb 15, 2019 at 12:45 pm
#93784
Moderator
Shahriar
Staff OP

Add this code in Appearance Customize Additional CSS option.

Feb 15, 2019 at 12:44 pm
#93783
Moderator
Shahriar
Staff OP

Installed the latest version of WPDM and Advanced Access Control add-on.

Feb 14, 2019 at 8:32 pm
#93770
Moderator
Shahriar
Staff OP

I meant to say, are you using locks in your package? How did you get this email from your site?

Please send temporary admin login info in private reply to check the issue.

Feb 14, 2019 at 8:27 pm
#93769
Moderator
Shahriar
Staff OP

Made a minor change in the custom template and added the following CSS in Customize Additional CSS. Now the template is showing the full image.

.wpdm-full-thumb img {
    max-height: 200px;
    width: auto;
}
Feb 14, 2019 at 8:08 pm
#93768
Moderator
Shahriar
Staff OP

Please send temporary admin login info in private reply to check the issue.

Feb 14, 2019 at 8:05 pm
#93767
Moderator
Shahriar
Staff OP

Please deactivate and delete the old version before uploading the latest one. You won’t lose any data.

Feb 14, 2019 at 7:55 pm
#93765
Moderator
Shahriar
Staff OP

Please download the add-on again from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases We have updated it just now.

Feb 14, 2019 at 7:36 pm
#93764
Moderator
Shahriar
Staff OP

Looks like you have already added the patch suggested in another ticket. Purge the cache to generate the page again. After purging cache doc preview working here https://people.bucksfire.gov.uk/download/public-safety-administrator/

Feb 14, 2019 at 7:19 pm
#93763
Moderator
Shahriar
Staff OP

Hi,

It is not possible yet to set the “AND” relation between WPDM locks.

You can use Download Notification add-on https://www.wpdownloadmanager.com/download/download-notifications/ This add-on notifies the admin when someone downloads a package from their site.

Thanks.

Feb 14, 2019 at 7:16 pm
#93762
Moderator
Shahriar
Staff OP

You can customize this title from Downloads Settings Social Settings page. This title is saved as an option. So, if you want you can directly set the title in your language. In the case of multilanguage, your language plugin must have option translation feature to translate this.

Viewing 25 posts - 3,201 through 3,225 (of 12,513 total)