Password Lock doesn’t lead to download

Viewing 5 posts - 1 through 5 (of 5 total)
#93581

Stefan Jobst
Member

I just posted this topic to the official WordPress forum, but I think to get better assist direct at the publishers forum, so I copy my request
Hi all,
I just installed WP Download Manager Free and put a download online.
This works fine as long as the password lock is disabled.
As soon as I enable password lock and enter a password, update the page, it doesn´t download any longer.
It shows all the fields like enter password and submit, but no matter which password I enter, nothing happens. It just returns to my start page without any message.
How can I find out the reason? I already tried several settings like disabling css and the other options or disabling resuming downloads. Nothing really helps.
As soon as I clear the password field of the download and disable Password Lock again, I am able to download again.
Any advice appreciated.
Thanks
Stefan

#93825

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

#93905

Stefan Jobst
Member
This reply has been marked as private.
#94102

Shahjada
Keymaster

Need administrator access.

#94418

Stefan Jobst
Member

Hi Shahjada,

as this is my company´s site I am not allowed to give you wordpress admin rights, unfortunately.
Trying to figure out myself how to fix it, has something to do with our style sheet most probably.

Regards,
Stefan

Viewing 5 posts - 1 through 5 (of 5 total)

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