Shahriar

Maybe you missed my previous reply here https://www.wpdownloadmanager.com/support/topic/plugin-translation/ Please check my reply there and let me know if you have any other query.

Please send temporary wp-admin login info in private reply if the issue is not resolved yet.

Could you please check the PHP error log or send me the log file. It should indicate where the issue is. Downloads are actually logged as I see the count is increasing.

Not sure what happened there. But WPDM doesn’t search for URL instead it serves the file when the file is available in right place otherwise shows “file not found” error. Anyway, glad to hear everything is back to normal.

You can hide some columns from screen option which will make it look better.

https://www.evernote.com/l/AUdo4jDu68hNGoXkJXPBokTVfweCiJSZ5k0B/image.png

Send admin login info in private reply if you can’t find the option.

Check the “Set as private reply” option before submitting a reply in this ticket.

https://www.evernote.com/l/AUerHoGkXlFB2bNQdWdJl2H89D0b73YPdjQB/image.png

Please check you have the /uploads/wpdm-cache/ directory on your server. Create the wpdm-cache folder in /wp-content/uploads/ directory if it doesn’t exist. Or send temporary admin login info in private reply. I will check the issue there.

Hi,

If you are hosting on Siteground add following rule in your .htaccess file to fix the issue,

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Otherwise please send temporary wp-admin login info in private reply.

Thanks.

Please send temporary wp-admin login info in private reply if the issue is not resolved yet.

Please send temporary wp-admin login info in private reply if the issue is not resolved yet.

You can generate your license key from the order details page https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases Click the key icon to generate key.

You can go to the Dashboard PLugins Editor page to edit the plugin file. Or use FTP to edit the file. If you need help with this send login info in private reply. I will add the code for you.

Please follow this tutorial to set up your PayPal smart button https://www.wpdownloadmanager.com/doc/using-premium-package/setting-up-paypal-smart-button-for-premium-packages-digital-ecommerce-plugin/

Save both sandbox and live keys. After setting everything up try a new purchase.

Could you please check your error log? That should provide us with more info about the server error.

Please send me the page URL to check the issue.

Can’t access the site. Getting this error “The requested URL could not be retrieved.”

The email I got is exactly the same as the template. Please check the screenshot below. So, the issue maybe related to your browser or email client.

https://www.evernote.com/l/AUeU3yqI8EFHfp-YA7NudeK7CFTCdfb-7lIB/image.png

Hi!

There is no option to remove that attribute. You have to remove it manually from the /download-manager/libs/class.Package.php file. There are multiple appearances in that file, remove all.

By the way, we do not suggest the indexing of this URL. Because users can download the file right from the search result if you allow the download link indexing.

Thanks.

Copy the /download-manager/tpls/wpdm-login-form.php file and place it in the /your-theme/download-manager/wpdm-login-form.php location. Then change the texts from English to Italian. Included language file missing some texts, so this is the best way for now.

You can use a custom link template to use Italian in the template file. Clone the current template from Downloads Templates page and replace English words i.e. Downloaded, Size etc with Italian ones.

Updated “Login Required Message” option. Now after login user will be redirected to the https://www.impiantienergie.com/modulistica/

Released an update to fix the issue. Please download and install the new version of PayFast add-on.

Looks like the issue is similar to the one reported here https://www.wpdownloadmanager.com/support/topic/download-link-only-refresh-page/

However, please send temporary wp-admin login info in private reply to check the issue. Or you can try to apply the patch suggested there.

Please try now. Unlocked the key from the old domain.

Sorry, didn’t notice that. However, found the issue that creating this situation. But the patch is rather lengthy. So, we will fix it in our next release.

The download link/button text comes from Link Label option in package settings. You have to update the text from there and the changes will be reflected on your link template output. If there are too many packages, you can use the Default Values add-on ( https://www.wpdownloadmanager.com/download/wpdm-default-values/ ) to bulk update “Link Label” of all packages with a single click.

This issue is related to your active theme. Most probably it is hooking to the_content filter multiple times. Everything works fine with a default theme. However, I have found a workaround to hide the additional content in the header. Added the CSS in Customize Additional CSS to hide repeated content.