Shahriar

Forum Replies Created

Viewing 25 posts - 3,026 through 3,050 (of 12,513 total)
Mar 4, 2019 at 7:05 pm
#94446
Moderator
Shahriar
Staff OP

Please send me the license key in private reply. What kind of problem are you having there? Is it showing invalid key notice?

Mar 4, 2019 at 7:03 pm
#94445
Moderator
Shahriar
Staff OP

Hi,

You can use the Default Values add-on ( https://www.wpdownloadmanager.com/download/wpdm-default-values/ ) to set default values for new packages. When creating new packages your predefined values will be used. You can also bulk update old package settings.

Thanks.

Mar 4, 2019 at 6:59 pm
#94444
Moderator
Shahriar
Staff OP

The login issue may be coming from our side. The current login API is striping some characters from the password. We will fix this issue soon.

For now, Please try using a password with alphanumeric characters only, like IsQSMn7r45x1V for your WPDM account.

Mar 4, 2019 at 6:56 pm
#94443
Moderator
Shahriar
Staff OP

You can use the /download-manager/languages/download-manager.pot file to create the translation file. But if you just want to chnage these 2 strings then here is the simplest way,

Change the “Your Name” text from line no 1700 in /download-manager/wpdm-functions.php file.

Use send_download_link_to_label hook to customize the “Send Download Link To:” text. Here is the code you have to add to your theme’s functions.php file.

function wpdm_send_download_link_to_label( $text ){
    $text = 'Customized label for Send Download Link To:';
    return $text;
}
add_filter('send_download_link_to_label','wpdm_send_download_link_to_label');
Mar 4, 2019 at 6:50 pm
#94442
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Mar 4, 2019 at 6:49 pm
#94441
Moderator
Shahriar
Staff OP

Hi,

Have you uploaded your files in /uploads/download-manager-files/ directory? Your files have to be there if you used just file names in CSV file.

Thanks.

Mar 4, 2019 at 6:47 pm
#94440
Moderator
Shahriar
Staff OP

Please send temporary admin login info in private reply. This page requires login to view contents.

Mar 4, 2019 at 6:45 pm
#94439
Moderator
Shahriar
Staff OP

Hi, No, it is not possible to use multiple URL bases for the same post type.

Mar 4, 2019 at 6:43 pm
#94438
Moderator
Shahriar
Staff OP

Added custom CSS to fix the signup form style issue. Clear the cache to apply the new CSS.

Profile shortcode issue related to a theme conflict. It works fine with the default theme. I tried switching to twenty-fifteen. Please send me the error log file, it should help us with more info about any possible error.

Mar 4, 2019 at 6:26 pm
#94437
Moderator
Shahriar
Staff OP

You can set up a permission denied message ( which can also be a link to the login page ) from the Basic settings page for the guest users. Send login info in private reply if need help with that.

Mar 4, 2019 at 6:23 pm
#94436
Moderator
Shahriar
Staff OP

Hi Chris, Unlocked your key from staging site.

Mar 4, 2019 at 5:56 pm
#94435
Moderator
Shahriar
Staff OP

Did you try the same approach for packages that you follow for normal posts? You can create a support ticket in Polylang forum to ask about this. Maybe someone there will have a good suggestion.

Mar 4, 2019 at 5:53 pm
#94434
Moderator
Shahriar
Staff OP

Please try printing the category slugs to check if you are actually getting those from query object.

Mar 3, 2019 at 6:59 am
#94403
Moderator
Shahriar
Staff OP

If user login is required to access downloads then changing IP address won’t reset the limit. This works only when the guest download is enabled because in that case downloads are referenced to the IP address.

Maybe your downloads don’t require a login. However, I need temporary admin login info to further investigate this issue.

Mar 3, 2019 at 6:55 am
#94402
Moderator
Shahriar
Staff OP

Please send me the pacakge URL to check the issue.

Mar 3, 2019 at 6:53 am
#94401
Moderator
Shahriar
Staff OP

The issue is related to your child theme. Everything works fine with main Divi theme or any default themes. Please ask the child theme developer to check the issue. This must be related to a hook added to the child theme.

Mar 1, 2019 at 8:54 pm
#94393
Moderator
Shahriar
Staff OP

Did you follow the setup procedure from here https://www.wpdownloadmanager.com/download/google-drive-explorer/ Please try creating a new app and use new credentials. Make sure to add your domain as an authorized domain.

Mar 1, 2019 at 8:18 pm
#94391
Moderator
Shahriar
Staff OP

Just tested with the latest version. It is working on my side. Send login info in private reply if you want me to check the issue there. By the way, have removed the suggested code after updating the plugin?

Mar 1, 2019 at 8:13 pm
#94390
Moderator
Shahriar
Staff OP

All these URLs are using http, using https fixes the issue.

Mar 1, 2019 at 7:55 pm
#94388
Moderator
Shahriar
Staff OP

Hi,

You need Directory Add-on https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/ to create this search and filter page.

Thanks.

Mar 1, 2019 at 7:51 pm
#94386
Moderator
Shahriar
Staff OP

Added custom CSS in Customize Additional CSS to change bg and color of pacakge info.

You are using bold font in package content that’s why fonts are different. There are 2 options, if you want to remove the bold font from content then just edit the package and remove bold.

https://www.evernote.com/l/AUcenPcZ3tdKXYwB1mBHpQD1ZVd4Kb-kcGwB/image.png

If you want to make the package info bold too then add the following CSS in Customize Additional CSS

.w3eden .list-group * {
    font-weight: bold;
}

You have to copy the already-logged-in.php file and place it inside the download-manager folder ( create this folder, it isn’t there yet ) in your active theme directory. Please send FTP if you need help with that. I see that you have made a copy of the template file inside the plugin folder. But that won’t work.

Mar 1, 2019 at 7:32 pm
#94383
Moderator
Shahriar
Staff OP

To disable the redirect select none in Login Page option in WPDM Frontend settings. You can bypass the WPDM login from using skipwpdm=1 parameter yoursite.com/wp-login.php?skipwpdm=1 This will come in handy when you encounter the redirect issue.

Mar 1, 2019 at 7:20 pm
#94382
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the email issue. If we can fix it then you don’t need another approach for changing the password.

Mar 1, 2019 at 7:17 pm
#94381
Moderator
Shahriar
Staff OP

Hi,

Looks like Divi is breaking the Bootstrap Tabs. I check the frontend uploader with another theme and those tabs works fine there. Could you please ask divi support to check the issue? As the problem is coming from Divi their insight on this might help us to resolve the issue. Let me know what you get from their support.

Thanks.

Mar 1, 2019 at 6:51 pm
#94379
Moderator
Shahriar
Staff OP

Hi,

The signup form is breaking due to CSS conflict with one of your plugin or active theme. Please send temporary wp-admin login info in private reply, I will try to fix this using custom CSS. I will also check the user profile shortcode issue.

Thanks.

Viewing 25 posts - 3,026 through 3,050 (of 12,513 total)