Shahriar

Forum Replies Created

Viewing 25 posts - 2,926 through 2,950 (of 12,513 total)

← 1 2 3 … 117 118 119 … 499 500 501 →

Mar 14, 2019 at 11:10 am in reply to: File List Extension Template #94811

Moderator

The original images are of different sizes. But the preview is showing a resized versions ( 400×300 ) of images which keeps all boxes in alignment. It is possible the use the original image size but that will break the alignment. Send login info in private reply if you want to apply that. I have to customize the code to adjust the image size.

Mar 14, 2019 at 11:02 am in reply to: Changed site URL now plugin is deactivated #94810

Moderator

Update manually on dev site. First, deactivate and delete the old version. Then upload the new version. You can always download the latest version from your download area ( https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases ).

Mar 14, 2019 at 11:00 am in reply to: bug in form-lock add-on #94809

Moderator

Send temporary admin login info in private reply to check the issue.

Mar 14, 2019 at 10:57 am in reply to: Unlock code dialog not showing when directly accessing dowload page #94808

Moderator

Hi,

Your browser is blocking the popups. Please try from another browser. Pop-up is working fine on my test. Check the following screenshot,

https://www.evernote.com/l/AUfwt2j7raNBSqJGxbl3IuuP-71wC_FSPggB/image.png

Thanks.

Mar 13, 2019 at 8:55 pm in reply to: Categories: boolean operators? #94795

Moderator

Hi,

The correct shortcode for this use case is the category shortcode, not the all packages shortcode. Please check the category shortcode documentation here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/

Thanks.

Mar 13, 2019 at 8:50 pm in reply to: File Cart location and translations, Form lock #94794

Moderator

Please find the answers in same order,

File Cart shortcode [wpdm_file_cart]
Not clear which name you want to change. Could you please send a screenshot pointing the location?
The floating File Cart bar shows the file count.
Possible but requires lots of customization to show cart on the pop-up.
Please translate the text from /wpdm-file-cart.php file. Currently, the add-on doesn’t have the language file.

Not possible right now. But noted for implementation.
Add the following code at line 123 in /wpdm-file-cart/tpls/file-cart-html.php to empty the cart after download. Send login info in private reply if you want me to add the code for you,

localStorage.removeItem('file_cart_data');

Mar 13, 2019 at 8:09 pm in reply to: Pagination and Page Reload #94793

Moderator

I added the code in Dashboard Appearance Customize Additional CSS option.

Mar 13, 2019 at 8:06 pm in reply to: Trouble with Preview of PDF's with shortcode #94792

Moderator

Please send temporary wp-admin login info in private reply. I will set it up for you.

Mar 13, 2019 at 8:04 pm in reply to: category page not working #94791

Moderator

Please send FTP info in private reply. I can’t access the wp-admin area. Can you restore the site from the server dashboard?

Mar 13, 2019 at 8:01 pm in reply to: Previous Versions of Add-ons #94790

Moderator

This reply has been marked as private.

Mar 13, 2019 at 7:57 pm in reply to: Plugin says license is invalid #94789

Moderator

Hi Aaron,

Unlocked your key from dev domain. Please try now.

Thanks.

Mar 13, 2019 at 7:54 pm in reply to: Changed site URL now plugin is deactivated #94788

Moderator

Hi Jeannette,

You don’t have to use the key on dev domain. Use the plugin without key there. Apply the key only in the live domain.

Btw, unlocked your key.

Thanks.

Mar 12, 2019 at 6:21 pm in reply to: Client Area > Attach Files > Select Files (not working) #94770

Moderator

Your Autoptimize cache plugin is breaking the JS and creating the “ReferenceError: jQuery is not defined” error. File upload is working fine when it is deactivated. Please ask the plugin provider to check the issue.

Mar 12, 2019 at 6:10 pm in reply to: Changed site URL now plugin is deactivated #94769

Moderator

Hi Enrico, Unlocked your key too. Thanks.

Mar 12, 2019 at 6:06 pm in reply to: 500 Error after server move #94768

Moderator

COuld you please check your PHP error log file? Maybe that will provide us some details about the error.

Mar 12, 2019 at 5:59 pm in reply to: Updating 4.9.0 to 4.9.2 #94767

Moderator

Hi Mark,

The update issue is related to our server, I am checking the issue. For now, Please download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases Deactivate and delete the old version before installing the latest one. You won’t lose any data.

Thanks.

Mar 12, 2019 at 5:51 pm in reply to: Hide Attached Files on Product Details page #94766

Moderator

Verse theme uses it’s own template to show package details. That’s why WPDM Page Templates wasn’t working. I have removed the file list from /verse/single-wpdmpro.php template.

Mar 12, 2019 at 5:38 pm in reply to: Size of DOWNLOAD button #94765

Moderator

Yes, you can remove the download button. Just use a custom link template. You can clone the current link template from Downloads Templates page. Remove the [download_link] template tag from the custom template to hide the download button.

Mar 12, 2019 at 5:36 pm in reply to: Accordion Not Working (Sometimes) "-1" display #94764

Moderator

We will add a permanent fix in the next version. No need add any extra rule in cache plugin. The patch will work for now.

Mar 12, 2019 at 5:05 pm in reply to: Archive Page 2.9.8 Issues #94763

Moderator

I have updated the patch file https://www.dropbox.com/s/6jhyu9a5ozrkzi5/Archive.php?dl=0

Mar 12, 2019 at 11:53 am in reply to: Video shortcode won't display on frontend #94743

Moderator

Hi,

Where did you put the av_video shortcode? In the package description? Is see the Vimeo video in both good and bad links. But different widths. So, is the issue related to video size or the video doesn’t display at all?

Could you please send temporary wp-admin login info of both sites as a private reply? I will check the issue in the staging site.

Best regards,
Shahriar

Mar 11, 2019 at 9:00 pm in reply to: Ftp remote addon issue, automating bulk import #94733

Moderator

This reply has been marked as private.

Mar 11, 2019 at 8:14 pm in reply to: Archive Page Default shortcode and Advanced TinyMCE Button Add-on not showing #94730

Moderator

Fixed. Had to remove return conditions from WPHead method. Added some padding in the download button. If you want you can remove it from customizer.

Mar 11, 2019 at 7:38 pm in reply to: Hide Attached Files on Product Details page #94729

Moderator

Please send temporary wp-admin login info in private reply.

Mar 11, 2019 at 7:37 pm in reply to: Client Area > Attach Files > Select Files (not working) #94728

Moderator

Please re-check the login info. Getting “ERROR: Invalid username.” error.

Viewing 25 posts - 2,926 through 2,950 (of 12,513 total)

← 1 2 3 … 117 118 119 … 499 500 501 →