Shahriar

Forum Replies Created

Viewing 25 posts - 2,951 through 2,975 (of 12,513 total)
in reply to: Download History wp_ahm_download_stats #94727

Shahriar
Moderator

Maybe we will implement this feature in the future. However, For now, You can actually use the phpMyAdmin ( database browser app in the server ) to delete records based on date range.

in reply to: PDF Stamper Plugin is not working #94726

Shahriar
Moderator

Hi,

PDF Stamper is working now. Attached the file by uploading it to the package.

Currently included fronts only supports ASCII chars, so utf8 words won’t be stamped properly. We will add utf8 support soon. It is not possible to use the image and text stamping together.

Thanks.

in reply to: Donate after download #94724

Shahriar
Moderator

It is not possible with the email lock. But you can collect the email address from checkout page if you use the Pay as you want.


Shahriar
Moderator

The thing is package details page or link template won’t show this download link to the non-members. I guess you are using this URL in a customized way.

There is still a way to redirect the user using the wpdm_download_permission_denied hook. Add the following code to your theme’s function.php file to redirect the user to the login page ( replace the your_login_url with proper url ),

add_action('wpdm_download_permission_denied', 'wpdm_permission_denied_login_redirect');
function wpdm_permission_denied_login_redirect($id){
    if( !is_user_logged_in() ):
        wp_redirect( "your_login_url" );
        exit();
    endif;
}
in reply to: plugin issues #94722

Shahriar
Moderator

Really SORRY about the site down matter. I asked for the FTP so I can resolve it.

I didn’t make any code change there just saved the MailChimp API key and after that, there was a fatal error which must have been originated from MailChimp add-on and another MailChimp plugin. I noticed you have other MailChimp plugins there.

Please try adding the following code in your .htaccess file to solve the saving issue.

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

in reply to: Changed site URL now plugin is deactivated #94720

Shahriar
Moderator

Hi,

Unlocked your key. You can use it on your new domain now.

Best regards.

in reply to: Hide Attached Files on Product Details page #94719

Shahriar
Moderator

Please remove the [play_list] tag from the template. It is the same as [file_list] tag.

in reply to: Disable Order By and Desc filter #94718

Shahriar
Moderator

How do you want to sort your downloads? By publishing date? Please check the category shortcode documentation here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/

in reply to: "No preview available" error #94717

Shahriar
Moderator

Hi,

Document Preview sues Google doc preview library to show the document which requires the package to be publicly available. So, the for restricted package doc preview won’t work. You can use our PDF Viewer add-on ( https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/ ) for that.

For video file use [video_player_1200] template tag. You can modify the size. And for audio use [file_list] or [play_list] template tag.

Thanks.

in reply to: Size of DOWNLOAD button #94716

Shahriar
Moderator

Hi, Claus you can also add the following code in your Customize Additional CSS to fix the button width,

.wpdm-download-link.btn {
    width: auto !important;
}

Thanks, Prodesigner for the help.

in reply to: Coud you unlink the license #94711

Shahriar
Moderator

Hi, Unlocked your license from dev site. Best regards.

in reply to: Account Dashboard #94710

Shahriar
Moderator

Could you please send me a screenshot of the button in question? Not sure which button you are referring to.

in reply to: Unable to apply universal coupon to order #94708

Shahriar
Moderator

Please check now.

in reply to: file not found #94706

Shahriar
Moderator

Please send admin login info, I will check if there is a simple workaround to use custom path.

in reply to: Accordion Not Working (Sometimes) "-1" display #94705

Shahriar
Moderator

The Accordion add-on is checking nonce for ajax request. The nonce expires after some idle time and ajax request becomes invalid after that. You can remove the following line from wpdm-accordion.php ( line 21 ) to avoid the nonce check that shows the -1 when nonce is invalid.

check_ajax_referer( NONCE_KEY, '__wpdmacn' );

In your case, the additional problem is the cache. As the -1 result has already been cached, you have to clear the cache after removing the above code.

in reply to: Archive Page 2.9.8 Issues #94704

Shahriar
Moderator

The patch is suggested here https://www.wpdownloadmanager.com/support/topic/archive-page-sort-when-switching-subfolders/ We will add this in next release. – Thanks.

in reply to: Archive Page Sort when switching subfolders #94703

Shahriar
Moderator

Sorry, Looks like it hasn’t been added yet. We are working on another update. I will make sure to add it before the release.

in reply to: category page not working #94690

Shahriar
Moderator
This reply has been marked as private.
in reply to: Adding multiple items to cart #94686

Shahriar
Moderator

Please check now and let me know if still having an issue. Copy the Premium Package and Download Manager from staging to production to keep the patches I added there. We have added those on our side too for the next update.

in reply to: bug in form-lock add-on #94680

Shahriar
Moderator

Thank you for reporting the issue. We have removed it from our side, will be released with the next version.


Shahriar
Moderator

Settings seem okay. From where are you downloading the file? If a user doesn’t have access to the package WPDM doesn’t show the download button in the package details page. Instead, it shows the permission denied message.

in reply to: No download possible #94677

Shahriar
Moderator

Please check you have the /uploads/wpdm-cache/ directory on your server. Create the wpdm-cache folder in /wp-content/uploads/ directory if it doesn’t exist. Or send temporary admin login info in private reply. I will check the issue there.

in reply to: Donate after download #94676

Shahriar
Moderator

You can use the “Pay as you want” feature of Premium Package add-on. It lets the user pay as much as they want to download the file. Here is the demo https://demo.wpdownloadmanager.com/wpdmpro/download/product-pay-as-you-want/

in reply to: PDF-Stamper not working for 180page File #94675

Shahriar
Moderator

This may be related to server capacity. Stamping the file requires a fair amount of server resource. Could you please send me the file to test it on my server? You can use the private reply or send me a download link.

in reply to: Download History wp_ahm_download_stats #94674

Shahriar
Moderator

You can delete all stats data from Downloads Settings Privacy tab. But no option yet delete stats based on date range.

Viewing 25 posts - 2,951 through 2,975 (of 12,513 total)